Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.52

4.5 Rating 1,028 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 1,028 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Telephone

Trade Paint Direct 5 star review on 6th March 2026

Mick Ryan

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

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“Great service. Quick turnaround and good prices.”

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Posted 4 years ago

“Excellent fast efficient service. Order arrived with in a couple of days even over the holiday period. Many thanks”

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Posted 4 years ago

“I thought I'd give Trade Paints Direct a go as they seemed to be offering the best price for the paints I wanted, particularly with a discount code which when entered going through checkout had made a reduction. However, when it came to finalising payment the full price without the reduction was payable. At this stage I thought, oh well, I'll go ahead to save me placing another order with another online supplier only to find 1 of the paint quantities had been altered to a reduced quantity (2.5 ltrs instead of 5 ltrs). I emailed them to point out the error. They then emailed back saying they didn't have 2 the larger paint quantities on my order in stock and they were charging me for the error on their system ? Therefore, they couldn't really complete most of my order. I emailed them back straight away (this seems to be the only way to communicate)to say not worry please could I just have a refund for my entire order only to be told that they have already mixed the remaining paint on my order and that they were charging me for this ? Surely, having realised they couldn't supply most of my order you would have thought they'd communicate that first and let you know so you could make a decision ? Not the sort of people I like doing business with, suffice to say I won't be coming back to Trade Paints Direct. Avoid !”

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Posted 4 years ago

“Not much to say really…ordered product, it arrived promptly, end of story. Free postage was a bonus, it makes a difference.”

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Posted 4 years ago

“First class service- good price - delivered within 2 working days”

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Posted 4 years ago

“Speedy service”

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Posted 4 years ago

“Even though the product was slightly dearer than other sites, free delivery made it a lot cheaper and it was delivered on time.”

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Posted 4 years ago

“After searching for a couple of month for small tins of intumescent fire varnish system final came across some on trade paint direct. And placed an order which was delivered within 3 days”

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Posted 4 years ago

“Haven’t used the product yet but first class service and delivery from Trade Paint Direct. Thank you”

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Posted 4 years ago

“Been waiting 6 days for delivery of an order. Hermes are hopeless, why anybody uses them is beyond me.”

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Posted 4 years ago

“Nice to deal with, quick dispatch from order”

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Posted 4 years ago

“Item arrived days later than expected but is correct and a good price. They need a proper email address and phone number to contact.”

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Posted 4 years ago

“Ive made several purchases from Trade Paint Direct, no hassle and delivery was free on this purchase, arrived quickly. Overall very pleased. Will use again.”

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Posted 4 years ago

“fast despatch, quick delivery, not yet used the product”

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Posted 4 years ago

“Very easy quick transaction”

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Posted 4 years ago

“Delivery was prompt - goods in stock and a good price.”

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Posted 4 years ago

“Excellent price with offer of free delivery on product. Excellent service and arrived promptly. Package was bashed at one corner with the tin dented but courier fault. Didn't affect product. Maybe more bubble wrap inside parcel needed? However, would buy from again.”

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Posted 4 years ago

“I didn’t hear anything for six days so chased them up with many messages & emails. They finally replied that there had been a delay at the supplier but it was on its way. It wasn’t and didn’t arrive for another 6 days! Will not use them again.”

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Posted 4 years ago

“Very helpful. Ordered wrong paint in error. Sent email during evening to explain. Received email early next morning with rectified order. Paint arrived in 2 days.”

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Posted 4 years ago

“Good service and good price”

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Posted 4 years ago

Trade Paint Direct is rated 4.5 based on 1,028 reviews