Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.53

4.5 Rating 1,045 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 1,045 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

Trade Paint Direct 5 star review on 6th March 2026

Mick Ryan

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my product to be delivered after ordering 6 days ago. If I knew it was going to take this long I would’ve used a different company. Not impressed at all.”

Helpful Report

Posted 5 months ago

“Paint bucket half empty- spilt in bottom of the boxes”

Helpful Report

Posted 6 months ago

“Asked for a review, but the product hasn’t been delivered yet. How does that make any sense”

Helpful Report

Posted 10 months ago

“Still waiting for my delivery to arrive and have emailed them ti find out where it is and know one as bother to get back to me,disappointed”

Helpful Report

Posted 1 year ago

“It has been 5 days since I paid £250 for the primer, but I have not received it yet. The delivery was left at my door and has gone missing. The company is not responding to my inquiries, and the delivery company is advising me to contact Trade Paint. However, they haven't even bothered to respond to my email.”

Helpful Report

Posted 1 year ago

“Order no.26200 Not received yet been over week now”

Helpful Report

Posted 1 year ago

“Slow delivery and no response to enquiry re date”

Helpful Report

Posted 1 year ago

“I didn't receive what I ordered.”

Helpful Report

Posted 1 year ago

“Paint pot arrived damaged and leaking”

Helpful Report

Posted 1 year ago

“My bottle of Owatrol arrived without a lid.”

Helpful Report

Posted 1 year ago

“I’ve not received it yet. If it comes I’m happy to write another review!”

Helpful Report

Posted 2 years ago

“Slow to ship (3 days) and they use EVRI, our favourite courier! Amazing I received it at all! I will spend more and get my product from another supplier next time. This delivery took far too long.”

Helpful Report

Posted 2 years ago

“I'm not happy at all I ordered a product and was brought something else!”

Helpful Report

Posted 2 years ago

“Paid £7 for delivery of 2 boxes of paste 1week ago and still not arrived, for that price I’d expect it next day, I’ve been in industry 35 years and never experienced incompetence like this, I won’t use you again ,”

Helpful Report

Posted 2 years ago

“The wrong paint was delivered. The delivery note said it was the correct paint. When I contacted Trade Paint Direct, I received an email saying that the paint I ordered was discontinued, and that the paint they had sent was OK. I ordered acrylic primer/undercoat for an exterior door. The stuff that was delivered is not acrylic, takes 16 hours to harden for overpainting, requires some sort of cleaner for brushes (details not given on the tin), and can't be used at under 8 degrees centigrade. No apology, no explanation of why I was able to order paint on their website that is, apparently, not available.”

Helpful Report

Posted 2 years ago

“Can’t comment as haven’t received my order yet”

Helpful Report

Posted 2 years ago

“This survey has arrived but the paint has not.”

Helpful Report

Posted 2 years ago

“Asked to leave a review and my item hasn't arrived yet. It was dispatched on Tuesday. It's now Friday. Evri tracking just says "your parcel has been delayed". No clue as to where it is. Evri are perhaps the worst courier that I know of. This is a common issue with them. If you don't want to pick up flak from them, I suggest that you use someone else.”

Helpful Report

Posted 2 years ago

“This is the second tub I ordered because trade paint direct were unable to get original order delivered to address on order … item delivered to neighbouring building and owner of neighbouring building simply would not let us take the parcel. We should not have to fight to get our parcel delivered to our address So here we are making the same order again”

Helpful Report

Posted 2 years ago

“still waiting for delivery”

Helpful Report

Posted 3 years ago

Trade Paint Direct is rated 4.5 based on 1,045 reviews