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Trade Paint Direct Reviews

4.5 Rating 975 Reviews
87 %
of reviewers recommend Trade Paint Direct
4.5
Based on 975 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Trade Paint Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Great price, very prompt delivery, what else can you ask for.
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Posted 1 day ago
Excellent, faultless.
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Posted 5 days ago
Order no.26200 Not received yet been over week now
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Posted 6 days ago
Perfect service
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Posted 1 week ago
Hi, This was first time using Trade Paint Direct Good communication fast delivery and response. Huge saving on the x2 10 litres of paint that I ordered even with delivery really wrapped well and package still a big saving recommend to all
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Posted 1 week ago
Delivered very quickly and product does what it says on the tin 👍👍
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Posted 3 weeks ago
Fab price
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Posted 3 weeks ago
Quick service, no problem
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Posted 1 month ago
Very helpful and responsive to my questions. Speedy delivery. Spot on. Thank you.
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Posted 1 month ago
This was my second purchase from Trade Paint Direct, however I shall not be ordering from them again. Simplicity of ordering and a speedy delivery time was met with the disappointment of a heavily dented tin, which was damaged in several places to its surround and to one flange, the supply cost of which had been over £30. Looking at feedback left by other customers, it is clear that others have experienced damaged cans being delivered to them. My circumstances meant that the contents, a restorative oil, had to be accessed and partially used to meet the timeframe of a pre booked estate agent's photographer. Returning the can would have been at some postage cost to me, which would have had to be recovered from TPD and in addition caused me an untenable delay. Notwithstanding, I sent photographs of the damaged can and packaging to TPD upon discovery and was only offered 10% off a future order. I proposed a partial refund, which was rejected. As a retired chartered property professional, I find this online business's response somewhat surprising and short-sighted.
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Posted 1 month ago
Speedy despatch but TPD provided the wrong delivery address to the carrier. It took a day of detective work on my part to locate the package.
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Posted 1 month ago
Can arrived battered and dented. Since the packaging wasn't damaged, it was obviously put in like that. Disappointed.
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Posted 1 month ago
Great service, really easy to use
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Posted 1 month ago
Excellent service super delivery brilliant thank you
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Posted 1 month ago
Good price, fast and reliable delivery.
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Posted 1 month ago
Slow delivery and no response to enquiry re date
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Posted 1 month ago
Had the colour I needed at the best price. Delivered by DPD so no issues. Can’t really ask for more.
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Posted 1 month ago
Very happy with delivery and product. Will definitely use them again.
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Posted 1 month ago
Order process simple, goods arrived when advised. Quality paint provided
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Posted 2 months ago
Can delivered all dinted and fortunately not leaking. It would have helped if it had been packaged better with some protection around the can.
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Posted 2 months ago
Trade Paint Direct is rated 4.5 based on 975 reviews