Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.54

4.5 Rating 924 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive pricing for the items bought, excellent customer service as they emailed to question if I had forgot to add hardener for the PU paint. Quick delivery but the paint came completely unprotected apart from the cardboard box they were in and as a result they were dented by the time I received them. In contrast, I ordered Matt emulsion paint from a different company and the packaging was night and day difference, would have expected the pu paint to be more protected as it’s not exactly cheap gear.”

Helpful Report

Posted 23 hours ago

“Ordering was easy, delivery was quick and the product was what it was supposed to be.”

Helpful Report

Posted 1 week ago

“My bottle of Owatrol arrived without a lid.”

Helpful Report

Posted 2 weeks ago

“Came in good time, very easy ordering.”

Helpful Report

Posted 3 weeks ago

“First purchase from this company very impressive”

Helpful Report

Posted 3 weeks ago

“I have ordered from this company a few times they keep you informed on the delivery and the delivery is fast. I have never had an ussue with this company and will definately ve ordering afain from them the next time i need paint”

Helpful Report

Posted 1 month ago

“Still awaiting my purchase? Still at Elvi sorting office, can you chase it up ? All was very straightforward when ordering, cannot give more than 2 stars until I receive it?”

Helpful Report

Posted 1 month ago

“Todd price and speedy delivery. Very happy.”

Helpful Report

Posted 2 months ago

“Excellent service. I have ordered paint previously and would definitely recommend.”

Helpful Report

Posted 2 months ago

“I’ve not received it yet. If it comes I’m happy to write another review!”

Helpful Report

Posted 2 months ago

“Perfect supplied quickly, unfortunately courier damaged items and was all managed and replacement sent in under one day. Second to none customer service”

Helpful Report

Posted 2 months ago

“I was pleasantly surprised at the ease and promptness of Trade Paint direct. Other scources coul;d not supply the paint I needed and I turned to Trade Paint in the hopeof haviong my order fulfilled. It delivered just when they said it would be. You cannot ask for better than that.”

Helpful Report

Posted 2 months ago

“Good price and quick delivery - thank you!”

Helpful Report

Posted 2 months ago

“Great customer service and advise! Product top class. Definetly will be ordering again”

Helpful Report

Posted 3 months ago

“No problems with your service, unfortunately I ordered the wrong paint, you have a label on the tin that says it is non-returnable. Regards Alan Thompson”

Helpful Report

Posted 3 months ago

“Its not great when you order something with no clue when it will be delivered. After chasing with calls and emails my Friday lunchtime. order was processed monday afternoon, for delivery Wednesday. Thankfully delivery wasnt delayed.”

Helpful Report

Posted 3 months ago

“Good prices, good selection, quick delivery”

Helpful Report

Posted 3 months ago

“Trade Paint Direct enabled me to specify the colour, quality and quantity of paint I required which is not vailable "off the shelf". The site is user friendfly and secure for payment. Delivery was on time and made by a reputable company with first class tracking faciliries. (DHL). I will use Trade Paint Direct in the future.”

Helpful Report

Posted 3 months ago

“Ordered some apparently in-stock woodstain on the 6th Aug. After much chasing was finally delivered on the 30th August. I had to constantly chase them. Giving them a 2 star because at least when I did email to chase, they responded quickly, even if it was just to say "we're hoping it will come in on tomorrow's delivery.”

Helpful Report

Posted 3 months ago

“Excellent Price and fast delivery on Textrol products and wood cleaners from Oxatrol.”

Helpful Report

Posted 3 months ago

Trade Paint Direct is rated 4.5 based on 924 reviews