Trade Wetrooms Reviews

4.5 Rating 1,531 Reviews
89 %
of reviewers recommend Trade Wetrooms
4.5
Based on 1,531 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Where possible I think a picture of the boards in a room instead of just a square, also my delivery was some heavy wall paneling, this was delivered by one person, my husband helped him, if he'd done it on his own I think there may have been damaged the boards were eight feet by four feet and heavy
Helpful Report
Posted 1 year ago
Trade Wet rooms are beyond incompetent. My own experience is completely at odds with the reviews I have read which are clearly visible. Trade wet rooms attempted to deliver two nuance boards on five separate occasions. On each occasion one of the boards was warped. Follow up telephone calls, when answered, where unproductive, their staff blaming suppliers and the delivery company. The delivery driver, on the sixth attempt, stated no one was at the property and sent a photo of him pushing a piece of card through the letter box as evidence he attempted to make delivery. (I am unconvinced he knocked on the door or rang the door bell!) My trade-person was at the property all day. The disruption to the bathroom refurb has been considerable, not to mention the additional costs involved. Trade Wetrooms do not offer any compensation. At one stage I offered to drive and collect the outstanding board myself, £80 of diesel and half day of my time would probably still work out cheaper than paying trade people to wait around for Trade Wetrooms!!! Look elsewhere would be my advice.
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Posted 1 year ago
Unbelievable Excellent Service
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Posted 1 year ago
Ordered Lunchtime Thursday and delivered 24 hours later. Whats to complain about?
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Posted 1 year ago
Thanks for your advice on panel choice and very fast delivery
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Posted 1 year ago
Ordered a few times now from trade wetrooms and has been spot on everytime. Fantastic customer service throughout and mega fast delivery! Will definitely be using for all our wet room installs in the future.
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Posted 1 year ago
Proper company. They are contactable, helpful and reliable
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Posted 1 year ago
Used this company several times great service great product and great value thankyou
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Posted 1 year ago
Good - I under-ordered but amazingly when I called them up to change the order a real person answered the phone straight away, understood the problem, adjusted the order and I just paid the extra. Great Service, saved extra carriage and hassle. And maybe even better, the product arrived within two business days, up a hill, out in the country, in Scotland, better than promised!
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Posted 1 year ago
Reasonable prices Easy to use and prompt delivery defo be using again 👍
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Posted 1 year ago
Great service. One issue I had dealt with promptly and professionally.
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Posted 1 year ago
Couldn’t have be more pleased with the service we have received, found exactly what we were looking for, kept updated on the progress of our goods and received our items within three days of ordering them, well packed, no problems at all, will definitely use again or recommend them to a relative/friend.
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Posted 1 year ago
Top class service from ordering to delivery
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Posted 1 year ago
Wow! Super impressed with the order turnaround. Ordered 11:45am yesterday and delivered under 23 hours later, plus I only paid for the 2-3 day delivery.
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Posted 1 year ago
Best price - beat all the builders merchants to!
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Posted 1 year ago
I’m very impressed with this company. The worktop and splashback arrived the day after they were ordered. They were in perfect condition. What more could anyone ask? Excellent!
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Posted 1 year ago
As a returning customer, I’m very pleased with the product range and service that TW offer. The latest delivery was very quickly dispatched and delivered with helpful updates to advise me of its progress.
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Posted 1 year ago
easy comunication and despatched very quickly
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Posted 1 year ago
Part ordered Monday delivered Tuesday well done for fast efficient service
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Posted 1 year ago
Swift and easy delivery. Great service all round.
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Posted 1 year ago
Trade Wetrooms is rated 4.5 based on 1,531 reviews