Trade Wetrooms Reviews

4.5 Rating 1,529 Reviews
89 %
of reviewers recommend Trade Wetrooms
4.5
Based on 1,529 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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This is the second time I have bought Nuance bushboard from this site. They arrived promptly and were competitively priced. The boards are well packed and none have been damaged. The boards themselves are good quality and work well, ie no leaks so far.
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Posted 1 year ago
Website is clear and easy to follow from search to purchase
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Posted 1 year ago
can't fault this company at all excellent phone response and chat room even after hours. prompt order response. emails to inform on progress and delivery on time
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Posted 1 year ago
Excellent value for money, items were in stock and delivered on time, safely packaged. Cannot do any more!
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Posted 1 year ago
Very impressed. Firstly the item I brought was £100 cheaper with this company than anywhere else. Second the emails advising me of my delivery were good. Item was delivered on day expected and driver also called me to advise time he would be with me. Really impressed with this company. I will use them again 😊
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Posted 1 year ago
Excellent service from your team who were extremely helpful
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Posted 1 year ago
Great service
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Posted 1 year ago
Trade wet rooms have extremely competitive prices. The shower membrane equipment was delivered the next day. Communication is brilliant and I can highly recommend trade wet rooms. I will certainly be using them in the future.
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Posted 1 year ago
Great product, great service!
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Posted 1 year ago
good efficient delivery by a friendly driver
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Posted 1 year ago
Service overall was very prompt and replacement of damaged items was handled very well. I took off one star because I had to chase for missing items from delivery.
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Posted 1 year ago
Was concerned that reviews didn't look amazing but we took a chance. Amazing service. When we ordered we were contacted as it looked like we missed something that went with the order....we added that nd the whole.order arrived within a couple of days. Great customer service 👏
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Posted 1 year ago
Great service, informative website and great communication prior to delivery
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Posted 1 year ago
Received an email to advise delivery date, quickly followed by a 2nd email to advise if the delivery failed then I would be charged £60 - I emailed customer services to ask if they had a delivery time window (no response) - waited in all day and phoned customer services to be told that the delivery wasn't going out that day - they would then re-arrange. Delivery came two days later with 2 out of 4 panels damaged. Phoned Customer services and sent photos - said they would come back to me - hadn't come back to me so chased again and they said they would chase warehouse and phone me back. Didn't phone back just sent an email with a new delivery date (again, no delivery time window). Your customer services is appalling and wouldn't use again.
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Posted 1 year ago
Prompt delivery and good prices.
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Posted 1 year ago
Ordered a 8 x 4 sheet of Alabaster style Bushboard and some adhesive, payment transaction was easy and delivery was made within a few days. The delivery team were polite and accommodating considering the recipient was elderly and disabled. I would describe the service as outstanding 5 stars would recommend and use again. Many thanks a very satisfied customer.
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Posted 1 year ago
Easy to order, very competitive price and fast delivery.
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Posted 1 year ago
Great products and service at a reasonable price. Always buy my wetroom trays from here
Trade Wetrooms 5 star review on 10th January 2023
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Posted 1 year ago
We placed an order for postformed Nuance board on Tuesday for a Thursday delivery, Wednesday an email came through saying that our order wasn't in stock. We phoned, changed our order for Nuanceboard that was in stock but couldn't have delivery until Friday. We then received another email saying delivery would be Tuesday the following week. We had tradesmen booked in twice and had to cancel. 1. it would be good to know stock when ordering. 2. A phone call would be better received. Still awaiting delivery
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Posted 1 year ago
Superb price very efficient and quick very reasonable delivery cost. Would certainly recommend Trade Wetrooms.
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Posted 1 year ago
Trade Wetrooms is rated 4.5 based on 1,529 reviews