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Trade Wetrooms Reviews

4.4 Rating 1,776 Reviews
86 %
of reviewers recommend Trade Wetrooms
Company Reviews Metrics Info
4.4
Based on 1,776 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Anonymous
Verified Buyer
“Received an email to advise delivery date, quickly followed by a 2nd email to advise if the delivery failed then I would be charged £60 - I emailed customer services to ask if they had a delivery time window (no response) - waited in all day and phoned customer services to be told that the delivery wasn't going out that day - they would then re-arrange. Delivery came two days later with 2 out of 4 panels damaged. Phoned Customer services and sent photos - said they would come back to me - hadn't come back to me so chased again and they said they would chase warehouse and phone me back. Didn't phone back just sent an email with a new delivery date (again, no delivery time window). Your customer services is appalling and wouldn't use again.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Prompt delivery and good prices.”
Helpful Report
Posted 3 years ago
Mrs Jacqueline Preston
Verified Buyer
“Ordered a 8 x 4 sheet of Alabaster style Bushboard and some adhesive, payment transaction was easy and delivery was made within a few days. The delivery team were polite and accommodating considering the recipient was elderly and disabled. I would describe the service as outstanding 5 stars would recommend and use again. Many thanks a very satisfied customer.”
Helpful Report
Posted 3 years ago
Clare Halls
Verified Buyer
“Easy to order, very competitive price and fast delivery.”
Helpful Report
Posted 3 years ago
Stephen Derbyshire
Verified Buyer
“Great products and service at a reasonable price. Always buy my wetroom trays from here”
Trade Wetrooms 5 star review on 10th January 2023
Helpful Report
Posted 3 years ago
James Tulloch
Verified Buyer
“We placed an order for postformed Nuance board on Tuesday for a Thursday delivery, Wednesday an email came through saying that our order wasn't in stock. We phoned, changed our order for Nuanceboard that was in stock but couldn't have delivery until Friday. We then received another email saying delivery would be Tuesday the following week. We had tradesmen booked in twice and had to cancel. 1. it would be good to know stock when ordering. 2. A phone call would be better received. Still awaiting delivery”
Helpful Report
Posted 3 years ago
Martin Adcock
Verified Buyer
“Superb price very efficient and quick very reasonable delivery cost. Would certainly recommend Trade Wetrooms.”
Helpful Report
Posted 3 years ago
Darwaz Moulodi
Verified Buyer
“Very good quality”
Helpful Report
Posted 3 years ago
Barry Kingdom
Verified Buyer
“Very good service and a competitive price. Good customer service, would highly recommend.”
Helpful Report
Posted 3 years ago
Tim Miles
Verified Buyer
“First time using trade wet rooms and it just turned up.”
Helpful Report
Posted 3 years ago
Steve Wright
Verified Buyer
“Just what I needed for my wet room project, perfect.”
Helpful Report
Posted 3 years ago
Pauline Hale
Verified Buyer
“Brilliant products and prices with excellent service. Would highly recommend.”
Helpful Report
Posted 3 years ago
Peter Harriss
Verified Buyer
“Brilliant service. The Nuance panels arrived in good time and in perfect condition. I placed the order online then called to establish a delivery date as it’s the last week before Christmas. Ordered Monday arrived Wednesday. Thanks to all the staff at Trade Wetrooms.”
Helpful Report
Posted 3 years ago
Peter Hayashi
Verified Buyer
“Found Trade Wetrooms on a Google search, it's the first time I used them. Put the order in and Boom it was delivered the next day.....what a service... best I've ever had. The price was very good, it was very easy to use the website and order, Will use them again, great service.....well done keep it up...Thanks”
Helpful Report
Posted 3 years ago
Andrew Howells
Verified Buyer
“Quick browse to find what I needed, and ordered with no fuss. Delivered extremely quickly, very impressed”
Helpful Report
Posted 3 years ago
Paul Johal
Verified Buyer
“Excellent service high quality sanitary ware”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Ordered and the delivery was left outside on a public footpath. Made contact and no apology. Needed for the weekend. Replacement was sent and no tracking then was delivered Monday so too late. I refused delivery and am still waiting for my refund. I imagine I will have to chase this again and then eventually raise a charge back with my bank due to the poor customer service.”
Helpful Report
Posted 3 years ago
Chris HENDERSON
Verified Buyer
“Very helpful staff, made it a pleasure to order after my builder put me in touch with Trade Wetrooms”
Helpful Report
Posted 3 years ago
Christopher Parkin
Verified Buyer
“Brilliant service”
Helpful Report
Posted 3 years ago
Bathroom Haven
Verified Buyer
“Service was above and beyond”
Helpful Report
Posted 3 years ago
Trade Wetrooms is rated 4.4 based on 1,776 reviews
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