Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,485 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 28th August 2026

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Trade Radiators 5 star review on 10th June 2026

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Trade Radiators 5 star review on 9th June 2026

Trade Radiators 5 star review on 4th June 2026

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Trade Radiators 5 star review on 24th May 2026

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207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received the goods yet and have no updates/ correspondence with regards to my order, apparently can’t track until out for delivery. Order around 26/01 give or take but heard nothing, just an email to tell me it has been dispatched?”

Helpful Report

Posted 5 years ago

Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.

Posted 4 years ago

“Quick reliable and cheap service, with free quick delivery”

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Posted 5 years ago

Thank you very much for the 5 star review and excellent feedback! :-)

Posted 4 years ago

“Good service from ordering-processing-delivery. Came quickly and they are stunning. Would recommend using the service.”

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Posted 5 years ago

Thank you for your fantastic recommendation and thank you for choosing Trade Radiators.

Posted 5 years ago

“Contacted trade radiators by phone three times , each time I was promised someone would return my call shortly , but didn’t , so sent a email , no reply , simply needed to know approx delivery date of item purchased . Delivery merchants where great , very helpful and informative”

Helpful Report

Posted 5 years ago

Our apologies that the dispatch took longer than normal, as explained when we spoke with you we are currently experiencing delays with the Reina warehouse. As discussed on the phone and advised on your order receipt email, we would send you a dispatch email as soon as the goods left the warehouse (which we did) and we are very sorry this took longer than it should have.

Posted 5 years ago

“Radiator is fine however the problem is with delivery, firstly no contact from anyone saying when it was going to arrive then it arrived and was left on the doorstep all day as no one was home (again because no notice of when it was coming) luckily someone honest took it in and gave it to us the following day but could have just as easily stolen it.”

Helpful Report

Posted 5 years ago

Thank you for your review. We did email you dispatch notification including tracking information for your delivery. Sorry you weren't in to receive the delivery and our apologies for the inconvenience of the driver leaving the item for you, rather than returning it to the depot. This should only happen if the item can be left in a 'safe place' so apologies if it is not indeed safe there.

Posted 5 years ago

“Very nice grey column radiator that was delivered quickly”

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Posted 5 years ago

Thank you Greg, great to hear you're happy with your purchase.

Posted 5 years ago

“Just a very good choice at the right price”

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Posted 5 years ago

Thank you for the positive feedback.

Posted 5 years ago

“The customer service provided by Amanda Fraser has been exceptional. Would highly recommend. Thank you”

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Posted 5 years ago

Thank you for the super recommendation and for mentioning Amanda in particular, we are delighted that you're so pleased shopping with us, thank you.

Posted 5 years ago

“Disappointed that I still do not have a dispatch date for the radiator that was expected nearly three weeks ago.”

Helpful Report

Posted 5 years ago

Our sincere apologies Paul, you have been sent a dispatch notification. Delays are not uncommon at the moment for many reasons including port delays, struggling logistic networks etc due to COVID and BREXIT and we do make customers aware of this when we provide an ETA on out of stock items, that the ETA can be subject to change and more so at the moment for the reasons above. We are really sorry that the item arriving slightly later than initially anticipated has caused you inconvenience. The ETA given was end of Jan and your actual delivery will be 4th Feb.

Posted 5 years ago

“Have used these guys three times now and I honestly cannot fault them!! Helpful, knowledgeable and service is second to none!!! prices fantastic, would highly recommend!!!”

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Posted 5 years ago

What a lovely recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 4 years ago

“really impolite sales team. patronising and brusque.”

Helpful Report

Posted 5 years ago

This is an extremely surprising review, we have checked and the last order you had with us was over 2 years ago and there were no issues of any kind with your orders, all of which you placed online and not with our sales team over the phone. Is it possible that this review may have been intended for another retailer? If not then we would appreciate it if you contacted our Operations Manager Julie to discuss your comments as we are more than a little surprised/confused and we would absolutely insist on investigating this thoroughly. Thank you.

Posted 5 years ago

“Great service and excellent product.”

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Posted 5 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 4 years ago

“Lovely finish”

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Posted 5 years ago

Thank you :-)

Posted 5 years ago

“Bought radiator valves with 8mm fitting as advertised to replace ones i already had fitted. But was sent 15mm valves instead with 8mm reducers which is not what i ordered.”

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Posted 5 years ago

Sorry you were unhappy at how they were provided, this is usual though as the parts are made for this very purpose so were correct.

Posted 4 years ago

“Slow delivery after promising next day. Cost me a full extra day rate from the tradesman.”

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Posted 5 years ago

Posted 4 years ago

“Excellent service and quick delivery. Radiator arrived well packed and perfect condition.”

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Posted 5 years ago

Great feedback and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 4 years ago

“Returns are poor”

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Posted 5 years ago

We offer an excellent returns period and helpful process, sorry you feel unhappy with your experience.

Posted 5 years ago

“Easy to order and good communication about when the items would arrive. Couriers were efficient and friendly.”

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Posted 5 years ago

Thank you very much for the 5 star review and excellent feedback! :-)

Posted 4 years ago

“Great service from start to finish”

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Posted 5 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 4 years ago

“Quality products; well-priced; efficient ordering (on-line) and delivery. Very pleased overall.”

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Posted 5 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 4 years ago

Trade Radiators is rated 4.7 based on 5,485 reviews