Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,073 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,073 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 10th May 2025

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Trade Radiators 5 star review on 9th May 2025

Trade Radiators 5 star review on 4th April 2025

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Trade Radiators 5 star review on 3rd April 2025

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196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m still waiting for delivery of the radiator. Have emailed twice with no response, now 2 weeks late. Please get in contact?!”

Helpful Report

Posted 1 year ago

“Delivered on time by friendly driver.i have not as yet opened the packaging but looks perfect.”

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Posted 1 year ago

Great to hear, thank you for your positive review!

Posted 1 year ago

“Excellent service, speedy delivery and quality product at competitive price.”

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Posted 1 year ago

Thank you for the super feedback, it's much appreciated. We hope to welcome you back in the future.

Posted 1 year ago

“Brilliant came on time fitted straight away and looks brilliant under breakfast bar”

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Posted 1 year ago

Wonderful to hear Adrian, thank you for your positive review!

Posted 1 year ago

“Full marks to your driver. His van had broken down but he kept me notified at all times. 10/10”

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Posted 1 year ago

Thank you for your positive review and understanding, apologies the delivery did not quite go to plan!

Posted 1 year ago

“Looks a good item will connect in new year”

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Posted 1 year ago

Thank you for your star review Mark, glad you're happy with your purchase!

Posted 1 year ago

“Very pleased with the service and quality of goods. Thank you”

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Posted 1 year ago

So pleased you are happy with your purchase Eamonn, thank you for shopping with us!

Posted 1 year ago

“good service fast delivery top product.AAAAA+++++”

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Posted 1 year ago

Thank you for the wonderful feedback Leslie we are delighted you feel this way!

Posted 1 year ago

“Great company to buy from”

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Posted 1 year ago

We are delighted you feel this way Eleanor, thank you for your positive review, it is much appreciated.

Posted 1 year ago

“Good service. Radiator came with a blemish on the back. Seems like a lump of solder or something. Nothing that will bee seen when hung so did not send back. That was the only reason a star was dropped.”

Helpful Report

Posted 1 year ago

Thanks for your positive review. Any damage should be reported to our Customer Service team to allow us the opportunity to replace the item for you. Your items should be 100% perfect and we would have preferred to replace the item and would have done so had we been given the opportunity. Apologies for your inconvenience.

Posted 1 year ago

“I initially thought I had 'problems' with my designer radiator. When up and running it gave off a trickling sound. I went online and found many reasons given for this---incorrectly piped, filled too fast etc. But when I raised the pressure on my boiler to 1.5 bar, the problem disappeared. One word of caution though: this type of radiator (designer) does not convect as well as traditional models”

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Posted 1 year ago

Thank you for your positive review, glad you were able to get this sorted. The customer service team are always on hand to help if needed, please do not hesitate to get in touch.

Posted 1 year ago

“excellent service and price”

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Posted 1 year ago

Much appreciated George, thank you. We hope to welcome you back again in the future.

Posted 1 year ago

“Second time ordering a towel rail from Trade Radiators. Had what I wanted, better price than anyone else and delivered quicker than the rest of the bathroom!”

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Posted 1 year ago

Thank you very much for the positive review and excellent feedback! We hope to welcome you back again in the future.

Posted 1 year ago

“Excellent service and driver communication great & polite”

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Posted 1 year ago

We are delighted to hear this, thank you for your 5 star review and for choosing Trade Radiators!

Posted 1 year ago

“Always very pleased to order of this site , very good quality”

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Posted 1 year ago

That is absolutely fantastic to hear, thank you for the positive feedback and continued custom. We look forward to welcoming you back next time.

Posted 1 year ago

“Good choice, reliable delivery”

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Posted 1 year ago

Thank you for your positive feedback, much appreciated!

Posted 1 year ago

“Radiator turned out to be fractured and once heat was applied to radiator through the night. It started leaking. Liability was excepted by Trade radiators sending out a new radiator but this didn’t cover the cost I had to pay out for a emergency plumber to remove the radiator and the damage to my new wooden floor.”

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Posted 1 year ago

We are terribly sorry this happened, I can see that a replacement was issued straight away and that a contribution was also made towards your plumbers costs as a good will gesture. Please accept our sincere apologies again for the inconvenience caused.

Posted 1 year ago

“Great product , great web site with more selection than I could choose between. Allnfixing supplied and quick delivery.”

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Posted 1 year ago

Thank you for your positive review Duncan, it is much appreciated. We are so pleased you are happy with your purchase and hope to welcome you back in the future.

Posted 1 year ago

“I am happy with the quality and the price, the smooth finish looks good.”

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Posted 1 year ago

Delighted to hear it! Thank you for your positive review, it is much appreciated.

Posted 1 year ago

“Towel radiator arrived quickly, seems well built and nicely finished. Recommended”

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Posted 1 year ago

Thank you for your positive comments and recommendation, much appreciated!

Posted 1 year ago

Trade Radiators is rated 4.7 based on 5,073 reviews