Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,208 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Towel Radiator, good quality and very competitively priced. Delivery was prompt and no hassle. I found the instructions pretty confusing, and the wall brackets a little tricky since this was a curved radiator however with patience the radiator was mounted and plumbed up without issue.”

Helpful Report

Posted 2 years ago

Thank you for your positive review Ivor, glad you are happy with the product. Thank you for shopping with us.

Posted 2 years ago

“First-class service, arrived Well packed and arrived within 24hrs”

Helpful Report

Posted 2 years ago

That is great to hear, thank you for the fantastic review. We hope to welcome you back again in the future.

Posted 2 years ago

“Excellent service and Kimberly Brines was extremely helpful”

Helpful Report

Posted 2 years ago

We are delighted that you're so pleased with the service, thank you for choosing Trade Radiators.

Posted 2 years ago

“Helpful sales team, good delivery and we're pleased with the radiators.”

Helpful Report

Posted 2 years ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We hope to welcome you back again in the future.

Posted 2 years ago

“Always good to deal with good product for excellent prices have used before and will use again good company”

Helpful Report

Posted 2 years ago

Glad you're happy with your purchase Kaj, thank you for your five star review. We look forward to welcoming you back again in the future.

Posted 2 years ago

“Excellent choice and quality of radiator. Fast delivery and all at great value for money. 5 stars.”

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Posted 2 years ago

Thank you for the super feedback Dene, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Excellent choice of sizes and fast delivery. All good.”

Helpful Report

Posted 2 years ago

That is great to hear, thank you for the fantastic review.

Posted 2 years ago

“Very helpful customer services and quick delivery. Very pleased with stainless steel duel heated towel rail”

Helpful Report

Posted 2 years ago

That is absolutely fantastic to hear Kate, we are delighted that you were so pleased with the service, delivery and goods received! We hope to welcome you back agin in the future.

Posted 2 years ago

“Prompt delivery, quality looking item.”

Helpful Report

Posted 2 years ago

Glad you're happy with your purchase, thank you for choosing Trade Radiators!

Posted 2 years ago

“Great ordering, very good processing time even over the weekend. Beautiful radiator and very well packed. The only problem (as so often) was the delivery of the radiator. Left on drive of next door (100yds away)standing up in front of their vehicle! Luckily no damage to either. I phoned to mention all this and the lady was sympathetic and kind.”

Helpful Report

Posted 2 years ago

We are delighted that you're so pleased with your purchase, thank you for the 5 star review. Our apologies again for any problems you had with the delivery, we have certainly fed this back to the couriers.

Posted 2 years ago

“Excellent communication. Very professional and friendly service at West Bromwich branch. Would definitely use again ☺”

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Posted 2 years ago

Thank you for the 5 star review Steve.

Posted 2 years ago

“Very fast service, excellent product”

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Posted 2 years ago

We are delighted that you're so pleased with your purchase Michael, thank you for your 5 star review and for choosing Trade Radiators!

Posted 2 years ago

“ALL ARRIVED ON TIME LOOK EXCELLENT QUALITY”

Helpful Report

Posted 2 years ago

That is great to hear, thank you for the fantastic review Neil!

Posted 2 years ago

“I ordered a horizontal radiator and that was the label on the box delivered to me. However, the contents were a vertical radiator. Luckily it was possible to fit the vertical one into the space but not the most helpful of mistakes!”

Helpful Report

Posted 2 years ago

Thank you for your review Mary. We have checked your order and can see that you ordered a vertical radiator and this is what was delivered to you. If you are unsure of any specifications, our customer service team are always available and happy to help.

Posted 2 years ago

“Rad looks good not connected yet as have to drain down and flush out system .”

Helpful Report

Posted 2 years ago

Glad you're happy with your purchase, thank you for shopping with us Graeme, we hope to welcome you back again in the future.

Posted 2 years ago

“Bought 7 radiators and valves to match. Spent over 2000 pounds and 3 of them were defective. They only gave me £100 off. They did offer a return/ exchange but I had already rearranged a plumber several times because of delays on delivery. This has pushed my house renovation time line back by 1 month”

Helpful Report

Posted 2 years ago

Hi Shariqa, having looked at your order we can see that there was no delay on this. It was delivered on a next day service as advertised. As you mentioned, we did offer to get replacements sent straight out to you which you declined in favour of the partial refund offered. Apologies none the less for the inconvenience.

Posted 2 years ago

“Just fitted it as a replacement today, well packed. and arrived as promised”

Helpful Report

Posted 2 years ago

Fantastic to hear! Thank you very much for the positive review Paul.

Posted 2 years ago

“Good value and excellent service. Radiator delivered at around 8am on the day we were expecting it.”

Helpful Report

Posted 2 years ago

That is great to hear, thank you for the fantastic review. We hope to welcome you back again in the future.

Posted 2 years ago

“Excellent service. Free fast delivery and great prices. Well packaged.”

Helpful Report

Posted 2 years ago

So pleased to hear you were happy with the service, delivery and prices Marianne! Thank you very much for your positive comments and for choosing Trade Radiators.

Posted 2 years ago

“Purchase and delivery were easy, but the printed instructions are not that good and the pictures rather faded and not very easy to understand and see . I did find an online video, maybe a link to this on the instructions would be a good idea ...”

Helpful Report

Posted 2 years ago

Thank you for your positive review Mark. We will certainly take your comments on board.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 5,208 reviews