Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,224 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service with fab customer service”

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Posted 5 years ago

Thanks for your brilliant comments Lukasz, we really appreciate that.

Posted 5 years ago

“We found Trade Radiators on the internet and decided to purchase large wall mounted radiator. We ordered it on a Thursday and it was delivered the next day which to me is the best service you could want. In all, a great easy to use website,great service and great prices. I would definitely recommend your company to all my friends. Chris and Sue Wilcox”

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Posted 5 years ago

That's a fantastic recommendation, thank you Chris & Sue, brilliant to hear!

Posted 5 years ago

“This is the second time I have used Trade Radiators and they have been excellent on both occasions, speedy service and the radiators are always well wrapped and protected.”

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Posted 5 years ago

Thank you John, we really appreciate your fantastic review and your continued custom, we're delighted you're so happy shopping with us.

Posted 5 years ago

“Reasonable prices, wide range of products (radiators). Item wrapped very well for transit and delivered promptly. Good customer services.”

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Posted 5 years ago

Thank you for your helpful review Heather, we hope to welcome you back again soon.

Posted 5 years ago

“Fantastic service, super helpful and great product too! Thanks for your help Amanda!”

Helpful Report

Posted 5 years ago

Thanks for the lovely review and for mentioning Amanda in particular, we're delighted you have been so pleased with our service and hope to welcome you back again soon.

Posted 5 years ago

“Excellent delivery times. Yet to fit our new rad, however it looks the bees knees. My only cause for concern is that the rad is very heavy and need to fix to plaster board wall, so need to do some homework before fitting.”

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Posted 5 years ago

Thanks for the 5 star review Robert, glad to hear you're so impressed with your new radiator. You've got the Nevo vertical (nice choice) which your fitter will be able to install easily for you. Anything you need help with don't hesitate to call, thanks again.

Posted 5 years ago

“Good”

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Posted 5 years ago

Thank you David.

Posted 5 years ago

“Delivered the day after ordering - that was good. Well packed. Helpful delivery driver. So far all good, not fitted radiator yet.”

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Posted 5 years ago

Thanks for your excellent review Ken, we're sure you'll be over the moon with your new radiator too. Thanks for shopping with us.

Posted 5 years ago

“We had to return a radiator as there was a fault in the manufacturing of it - Yasmin Dar sorted us out brilliantly - thank you!”

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Posted 5 years ago

Thank you for your honest and positive review and for mentioning Yasmin in particular, we're really pleased that you're happy with our service and glad we were able to help you so effectively.

Posted 5 years ago

“Placed order just before 14.00 deadline - received two deliveries as advised by 11.00 the next day. Excellent service and quality. Highly recommend.”

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Posted 5 years ago

Fantastic to hear you're so pleased, thank you for choosing Trade Radiators.

Posted 5 years ago

“Radiator delivered very quickly. Forgot to order the valves; friendly and good advice given and valves delivered the following day. An extra dual fuel fitting needed; again delivered the following day.”

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Posted 5 years ago

Thanks for your helpful and positive review Ruth, great to hear you're enjoying our service and next day delivery. We look forward to welcoming you back again in the future.

Posted 5 years ago

“Wrong towel rail sent, but a replacement sent by special delivery the next day.”

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Posted 5 years ago

Thanks for the 5 star review, fantastic to hear we were able to rectify this quickly and efficiently for you.

Posted 5 years ago

“Radiators seemed packaged well, the one had blanking plugs in place the other didn't. The one without blanking plugs on final un packing showed a dent in side panel. For me this wasn't a problem as fitted in a recess. As this was packed really well lots of foam protection, I wonder if I had been sent one that had previously been returned.”

Helpful Report

Posted 5 years ago

Thanks for your review Colin, if you'd let us know we would have swapped this right away for you as we want all of our products to be 100% perfect for customers. Sounds like you were happy to go ahead and fit but apologies all the same. Thank you.

Posted 5 years ago

“I rang up initially for some information and the staff could not have been more supportive and prompt. Impressed. I ordered a radiator very easily online and was delivered effortlessly with great communication. Very well packed as well. I would use this firm again for sure!”

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Posted 5 years ago

What a wonderful recommendation, thank you from all the team, a happy customer means a happy team so we really appreciate your comments and very much look forward to welcoming you back next time.

Posted 5 years ago

“I have purchased 7 radiators in the past, the service has been superb every time.”

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Posted 5 years ago

Matthew, we just had a look and you've been shopping with us for over 10 years, wow, that really is amazing and as a small team here at Trade Radiators we genuinely appreciate your continued custom, it means a lot! Thank you, we will look forward to welcoming you back next time! :-)

Posted 5 years ago

“First class advice, delivery on time, very good quality product at a reasonable price. All in all excellent to deal with.”

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Posted 5 years ago

Thanks for the superb feedback Ronald, we are delighted that you're so happy shopping with us and look forward to welcoming you back soon. Thanks again.

Posted 5 years ago

“Super radiator at a great price”

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Posted 5 years ago

Fantastic you're so impressed Andrew, enjoy your new radiator, thanks for choosing Trade Radiators.

Posted 5 years ago

“Good radiators at a reasonable price. Very prompt delivery too.”

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Posted 5 years ago

Thanks for the positive feedback Paul, that's great to hear.

Posted 5 years ago

“Excellent service Next day delivery”

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Posted 5 years ago

Thank you for your helpful and positive 5 star review Amanda.

Posted 5 years ago

“Ordering was easy and the delivery was prompt - first class service!”

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Posted 5 years ago

Brilliant to hear Chris, thank you for your comments, we're delighted that you're happy with your purchase.

Posted 5 years ago

Trade Radiators is rated 4.7 based on 5,224 reviews