Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,225 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Not the cheapest but you get what you pay for. Excellent”

Helpful Report

Posted 5 years ago

Thanks for your review David, great to hear you're so happy with your purchase, thanks for shopping with us.

Posted 5 years ago

“Just what I needed for a small but high ceiling kitchen, H750 mm x W40mm. It is good, serves the purpose, got with some discount. Thank you”

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Posted 5 years ago

Thanks Monika, we're delighted you're so happy with your purchase.

Posted 5 years ago

“Good communication and service Towel rail looks good and reasonably priced However one valve arrived with broken top -still works and not worth hassle of sending for replacement but annoying nevertheless”

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Posted 5 years ago

Thanks for your review Wyn. Any damaged or faulty items are immediately replaced, please contact our Customer Service team on 0141 225 0430 who will sort this out right away for you.

Posted 5 years ago

“Used before with no problems.”

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Posted 5 years ago

Thanks for your 5 star review Dave and thank you for your continued custom, we genuinely appreciate it and look forward to welcoming you back next time.

Posted 5 years ago

“Fast delivery, friendly communication. Radiator looks good - plumber said it was well made and is planning to get one himself!”

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Posted 5 years ago

A wonderful recommendation, thank you Sarah and thanks for choosing Trade Radiators.

Posted 5 years ago

“Online,advice,poor,leading,to,delivery,without,all,parts,and,extra,expense.Radiator,solid,and,now,works,well.This,will,not,leave,space,between,words!!!”

Helpful Report

Posted 5 years ago

Thanks for your review Steve. I understand that when you were speaking with our adviser Stacey there had been crossed wires in regards to the electric / non-electric towel rail for which she did then apologise most profusely to you when you made us aware that you had not received exactly what you'd been expecting. Stacey then immediately resolved this for you and sent you the additional required parts (element and fluid filling kit) and gave you the fluid filling kit free of charge by way of an apology for the misunderstanding, the parts were delivered at 8.30am the following morning. Apologies again for the inconvenience. Julie (Manager)

Posted 5 years ago

“The radiators themselves may be ok (can’t say as they have failed to deliver mine) but the arrangements for delivery are appalling - nowhere near the standards to be expected these days. You have to be available all day from 8am-6pm with no ability to narrow that down even on the day itself. My delivery was given as a definite to happen by 6pm 18/12/20. Only after confirmation did I book plumber for 19/12. Have just had to cancel as no delivery attempted on the 18th despite ensuring someone home every minute of the day (extremely inconvenient). No contact from courier and no way to contact them. Able to contact Traderadiators but they unable to provide any info. Have had to cancel plumber today and will consequently have an unheated room for Xmas. To cap it all just had another automated message from courier to say delivery by 6pm today! They have not prioritised my delivery after failing to make it on the guaranteed day yesterday, not bothered to make any direct contact, and expect me to be available at anytime between 8am and 6pm for a 2nd day - impossible. Pay a bit more and order from someone else with a decent delivery service.”

Helpful Report

Posted 5 years ago

Thanks for your review Sian. We're really sorry your delivery wasn't as timely as it should have been, at this time of year (on the run up to Christmas) the couriers are incredibly busy and as a result deliveries can be a little delayed for which we sincerely apologise. Your delivery had been due to take place on Wednesday and instead arrived at 10.50am on Thursday morning, our apologies again for the inconvenience. We hope you enjoy your lovely new radiator, the columns are a superb choice.

Posted 5 years ago

NB - we do clearly advise as per our T&Cs and your email receipt: You should NOT book in tradesmen until you have the goods in your possession and have checked the item(s) for damages etc and have also ensured that you are happy with your chosen item(s) thus allowing you sufficient time to swap or return any item(s) and for any missed or delayed deliveries. If you book tradesmen ahead of receiving and checking your goods you do so at your own risk.

Posted 5 years ago

“Very quick and great price thankyou”

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Posted 5 years ago

Thanks for the fantastic review Jamie and thank you for choosing Trade Radiators.

Posted 5 years ago

“Ordering was easy, delivery was on time and kept up to date throughout the process. Would definitely use again”

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Posted 5 years ago

Thank you for the brilliant review John, we look forward to welcoming you back next time.

Posted 5 years ago

“Fantastic product”

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Posted 5 years ago

Great to hear you're so happy with your new radiator, thanks for shopping with us.

Posted 5 years ago

“Great product which looks fantastic in our kitchen.”

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Posted 5 years ago

That's brilliant Andrew, thanks for the great review!

Posted 5 years ago

“I received the. Charcoal vintage radiator was fitted yesterday and it is beautiful expensive but well worth it will keep my bathroom lovely and warm The company was brilliant such fast deliver too highly recommend”

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Posted 5 years ago

Sounds like it's absolutely perfect Linda, thanks for choosing Trade Radiators.

Posted 5 years ago

“Spot on service”

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Posted 5 years ago

Fantastic to hear, thanks so much Dennis!

Posted 5 years ago

“It took ages for the delivery”

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Posted 5 years ago

Thanks for your review David. Sorry your delivery wasn't as timely as it should have been, at this time of year (on the run up to Christmas) the couriers are incredibly busy and as a result deliveries can be a little delayed for which we sincerely apologise. We hope you enjoy your new radiator(s).

Posted 5 years ago

“I purchased A stainless steel Towel radiator for a customer, the Delivery was super Fast & the quality of the radiator was excellent. This is my first order so will order again. Many thanks”

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Posted 5 years ago

That's fantastic to hear, thank you Larry!

Posted 5 years ago

“Ordered online 3 Dec and rad was delivered on 5th. Very good. Rad quality was good apart from the cheap metalized plastic support brackets. However now installed and does what it says on the box.”

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Posted 5 years ago

Glad to hear you're happy with the end result Gerrard, thank you for shopping with Trade Radiators.

Posted 5 years ago

“One radiator had damaged side panel and top grill on right hand corner , suggesting it had been dropped possibly. No time to return so we have had to remove all panels and discard them.”

Helpful Report

Posted 5 years ago

Hi Nicola, if you'd let us know about the transit damage we could have replaced the item right away for you. We are here to help at all times, anything at all please do always contact our Customer Service team.

Posted 5 years ago

“Very efficient and helpful”

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Posted 5 years ago

Thank you very much Anne, we really appreciate your positive feedback.

Posted 5 years ago

“Great service, products and quick delivery service”

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Posted 5 years ago

Excellent feedback, thank you very much, enjoy your new radiator(s).

Posted 5 years ago

“Faultless service, perfect delivery, great product. Radiator matched exactly my requirement. Replaced old one within an hour of delivery.”

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Posted 5 years ago

That is wonderful to hear, thank you! We look forward to welcoming you back again in the future.

Posted 5 years ago

Trade Radiators is rated 4.7 based on 5,225 reviews