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Trade Radiators Reviews

4.7 Rating 5,483 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,483 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great service, quick delivery and good quality vertical readiator.
Helpful Report
Posted 3 years ago
That is wonderful to hear, thank you for the fantastic review!
Posted 3 years ago
Excellent service No problem at all
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Posted 3 years ago
Thank you very much for the positive review Melvyn! Very happy to hear that you received excellent service from us. We hope to welcome you back again soon.
Posted 3 years ago
Great quality,price & service.
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Posted 3 years ago
Thank you very much for the positive review John!
Posted 3 years ago
Extremely good service, even though we had a slight issue they sorted it out brilliantly. Customer service amazing and fabulous delivery. Would definitely recommend.
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Posted 3 years ago
Thank you for the five star review! So pleased to hear that you received amazing customer service. Thank you again for the positive comments and recommendation.
Posted 3 years ago
Brought a radiator 4 months ago and only just put it up, when I was filling it up I noticed there was air coming out, so checked the top of the radiator and realised it had a dent in it. So got straight onto them and Kimberley was more than happy to help and is sending out a replacement radiator but not the same as the double isn’t in stock, also refunding me the difference. There was no issue whatsoever and was more than happy to help! Definitely worth 5stars!!! Thank you so much.
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Posted 3 years ago
Thank you very much for the positive review Andy. So happy to hear we were able to get this sorted quickly for you! Our apologies again for any inconvenience that was caused. We hope to welcome you back again in the future.
Posted 3 years ago
Good communication and support.
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Posted 3 years ago
Thank you for the 5 star review Alex! So pleased to hear that you were happy with the communication and support received. Thank you for shopping with us.
Posted 3 years ago
Ordered a towel rad on Friday. Arrived well packaged and undamaged the following Monday. Great Service! The product is first-class and had all the necessary accessories to convert to electric only. Great prices and superb service - what's not to like?
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Posted 3 years ago
Thank you for the 5 star review John. We are delighted to hear you were so happy with the service and the product and hope to welcome you back again soon.
Posted 3 years ago
I went with Trade Radiators because they were able to supply the two radiators and all the bits and bobs I wanted in one go. Ordering was straightforward and delivery was within the timescales quoted for individual items on their website. Everything was properly wrapped and well protected with delivery by a two-man team. All told a good experience and I would recommend them.
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Posted 3 years ago
Thank you for the 5 star review John! Thrilled to hear your had good experience ordering from us. We very much appreciate the kind comments and your custom.
Posted 3 years ago
I ordered the radiator. A few days later (including the weekend) they contacted me with a proposed delivery date which wasn't very easy for me soi I contacted them, pretty easily, and agreed on a new date. It was delivered on that date, within the allotted time slot and in perfect condition. As I was away the drive carried it into the house for my wife, he was charming was her comment. The price was competitive and the service good so I have to give them full marks.
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Posted 3 years ago
Thank you so much for the 5 star review. We are so pleased to hear that everything arrived in perfect condition and you were so happy with the service. Thank you for the kind feedback and for shopping with us.
Posted 3 years ago
Good delivery and well protected
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Posted 3 years ago
Thank you for the positive review Mr Raut. It is much appreciated.
Posted 3 years ago
So prompt in sending out, really excellent service, thank you!
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Posted 3 years ago
Thank you for the lovely feedback Vicki, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
The service from Trade Radiators was excellent , very helpful and quick delivery . However the carrier you used to deliver my order was very poor , when they turned up with my order the driver refused to carry it from his van to my front door as he said it was too heavy , he stood and watched my daughter inlaw struggle to lift it off the van and carry it to the door he wouldn't even help her ( I was at work and she was alone waiting for the delivery ) . I have put in a complaint to Hermes and await the outcome ! . I suggest you give your business to another carrier !
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Posted 3 years ago
Thank you for your review Tim! Glad to hear that you were happy with our service! I am sorry to hear that you had problems with delivery however we do not use Hermes couriers so I am not sure if you are mixing us up with another supplier? Please do get in touch if there is anything further we can assist with at all.
Posted 3 years ago
Easy to order online item matched description and delivered with good notification and well protected with ample wrapping.
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Posted 3 years ago
Thank you very much for the positive review and excellent feedback Terence!
Posted 3 years ago
Prompt, easy to order, and very happy with the product.
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Posted 3 years ago
That is fantastic to hear Liz, thank you! We are thrilled you are so happy with your purchase.
Posted 3 years ago
Happy with radiators now that they have arrived. However, the delivery was confusing and ended up meaning I had to be in for two whole days as the messages from different carriers was contradictory. As a first time buyer of radiators, it would have been helpful if it was clearly explained that they would come without valves.
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Posted 3 years ago
Thank you for your review Graham. As you ordered two difference branded items, these have to be delivered separately. Apologies if there was any confusion caused.
Posted 3 years ago
Amazing service!
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Posted 3 years ago
That is wonderful to hear, thank you so much for the 5 star review!
Posted 3 years ago
Trade Radiators are fine unfortunately possibly the transport caused a small dent I wasn't there to collect it and it was spotted by my installer who needed to finish the job, we are away for a month, but he sent us pictures of the minor but prominent damage.
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Posted 3 years ago
Thank you for your review Fredrick. Any damages should be reported to our Customer Service team to allow us the opportunity to replace the item for you. Your items should be 100% perfect and will have left that way, this is most likely transit damage. We would have preferred to replace the item and would have done so had we been given the opportunity. Apologies for your inconvenience.
Posted 3 years ago
Great quality radiators at a good price. Excellent service keeping me informed of delivery. Really pleased with the service provided by Trade Radiators would not hesitate to recommend
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Posted 3 years ago
A fantastic recommendation and very much appreciated Eric! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
Delivered on time well packaged first cass service would use again
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Posted 3 years ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 3 years ago
Good product, quick delivery
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Posted 3 years ago
Glad you're happy with your purchase, thank you for shopping with us!
Posted 3 years ago
Trade Radiators is rated 4.7 based on 5,483 reviews