Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,225 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not fault the customer service and quality of products that I received from trade radiators. I would not hesitate to recommend them and I will definitely use them again.”

Helpful Report

Posted 5 years ago

That is absolutely fantastic to hear Joanna, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 3 years ago

“Excellent product delivered next day”

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Posted 5 years ago

Thanks for the 5 star review and positive feedback!

Posted 3 years ago

“Communication was great and delivery was much faster than I expected. After sales assistance was also excellent.”

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Posted 5 years ago

That is absolutely fantastic to hear, thank you for the excellent feedback.

Posted 3 years ago

“Quick reliable delivery and all the stock you could wish for. Only concern was one of the four boxes was ripped. Down to the delivery company.”

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Posted 5 years ago

Thanks for the great review and feedback Rajvinder! Apologies about the issue with the packaging!

Posted 3 years ago

“Firstly can I single out one particular member of staff called ‘Amanda’ who was extremely helpful, polite and nothing was too much trouble. She went out of her way to ensure a speedy delivery for which we are most grateful ! Secondly, the overall customer service was “First Class” and we will DEFINITELY be coming back to purchase from Trade Radiators in the not too distant future. Thank you very much for an excellent service !!”

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Posted 5 years ago

That is absolutely fantastic to hear Ros, thank you for the excellent feedback and I will pass that on to Amanda! We look forward to welcoming you back next time.

Posted 3 years ago

“Quick delivery and product looks good, however the wrong colour radiator was in the box so didn’t match the other one ordered. 2 weeks later, numerous emails and calls and still no further forward, delaying progress of the extension now. Keep getting told you are looking into it but no one gets back to me.”

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Posted 5 years ago

Our apologies again for the colour error, we understand that you decided to keep the radiator which we discounted by 50% for you. Sorry for the inconvenience caused, this is not our usual high standards and we are really sorry this happened.

Posted 3 years ago

“Arrived very promptly and as advertised. Very happy with product and service.”

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Posted 5 years ago

Thanks for the 5 star review and positive feedback Francis!

Posted 3 years ago

“Amazing service and quick delivery highly recommend”

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Posted 5 years ago

Thank you very much for the 5 star review and excellent feedback Ewan! :-)

Posted 3 years ago

“Great selection, great service and reasonable prices”

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Posted 5 years ago

Thanks for the 5 star review and positive feedback Alex!

Posted 3 years ago

“I can only score the service in ordering it and delivery We have not yet fitted the rad. Simply put, I ordered one day and it was with me within 24hrs. Brilliant services and logistics. Welldone”

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Posted 5 years ago

Thank you for the excellent feedback Clive, it's much appreciated.

Posted 3 years ago

“Fasr del well packA+++++”

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Posted 5 years ago

Thanks for the 5 star review and positive feedback Trevor!

Posted 3 years ago

“Great price, good quality and easy installation. Can’t complain and thank you.”

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Posted 5 years ago

Thank you very much for the 5 star review and excellent feedback Sze! :-)

Posted 3 years ago

“Ordered online at the weekend and radiator arrived Tuesday morning well packaged, checked it like trade radiators recommend and noticed a slight gap on the radiator joint but nothing major so kept it for plumber to fit who said it was one of the more straightforward vertical radiators to fit, overall very impressed.”

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Posted 5 years ago

That is absolutely fantastic to hear, thank you for the excellent feedback!

Posted 3 years ago

“The rad I bought has small lugs braised to the back face that are used to mount it to the wall. When the instructions said drill the holes precisely they weren't kidding. I measured across and down and diagonal and still ended up a couple of mm out. Not a very forgiving mounting system and very little room for error. Nice rad filled easily and works well. Smart Thermostat was a waste of money on Economy 7 as it looses programming on power down and just retains the temperature setting which is fine, but a cheaper one (not smart) would have done the same job.”

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Posted 5 years ago

Thanks for the review Steven. I am sorry to hear you had a few issues with installation but I am glad you are happy with the radiator.

Posted 3 years ago

“Great service thank you very much.”

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Posted 5 years ago

Thanks for the 5 star review David!

Posted 3 years ago

“Ordered four satin radiators,which arrived within two days,packed to a very high standard. I wore a face covering to take delivery of the order and the wonderful courier chap was a real gentleman, asked my permission to bring the radiators just inside the door,as they were far too heavy for me to carry myself. In all honesty Trade Radiators, the photographs that I viewed while ordering do not do your products justice, they look twice as good when you see them in front of you. Even my plumber was very impressed when he came to check them over. He even promised to take extra care when fitting them......yes indeed....he better had !!!”

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Posted 5 years ago

That is absolutely fantastic to hear Janet, thank you for the excellent feedback. It's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Very quick delivery of what appears to be a high quality product (Trade Direct column rad). Very pleased so far. I've just placed an order for the rest of the radiators. Thanks”

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Posted 5 years ago

We are delighted that you're so pleased with your purchase Hannah, thank you for choosing Trade Radiators.

Posted 3 years ago

“Product fab! Delivery fast and generally really pleased - great value and great looking radiator.”

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Posted 5 years ago

We are delighted that you're so pleased with your purchase Catherine, we appreciate the positive feedback.

Posted 3 years ago

“Excellent service, very prompt delivery”

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Posted 5 years ago

Thank you very much Sue for the positive review and excellent feedback! :-)

Posted 3 years ago

“Excellent service I would recommend to purchase from you.”

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Posted 5 years ago

That is absolutely fantastic to hear Andrew, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 3 years ago

Trade Radiators is rated 4.7 based on 5,225 reviews