Login
Start Free Trial Are you a business? Click Here

Trade Radiators Reviews

4.7 Rating 5,287 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,287 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Very good product and fantastic delivery. Customer service was excellent checking my order before delivering.
Helpful Report
Posted 2 years ago
Thank you for the wonderful feedback Peter, it's much appreciated. We hope to welcome you back in the future.
Posted 2 years ago
Good, reliable service. Arrived within 2 business days. Would recommend.
Helpful Report
Posted 2 years ago
Thank you for your 5 star review and recommendation, we are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Execellent product, very fast delivery, great value. 5*
Helpful Report
Posted 2 years ago
That is so great to hear David, thank you very much for the fantastic review. We hope to welcome you back in the future.
Posted 2 years ago
I ordered a curved radiator with dual fuel element all Chrome finish. The package arrived only a couple of days later, everything was exceptionally well protected. There was an issue with the electrical element not working, I contacted Trade Radiators who sent me a Questionnaire via email, (Mainly about ensuring correct installation) I answered that & they made the decision to replace the element under warranty. The new element arrived a day later, that was brilliant service.
Helpful Report
Posted 2 years ago
Thank you for your positive review Albert. Our apologies again about the issue with your product, glad we were able to get this all sorted out for you.
Posted 2 years ago
All good ,product and service !
Helpful Report
Posted 2 years ago
Glad to hear it! Thank you very much for your positive review, it is much appreciated.
Posted 2 years ago
Great product and service, delivered on time, good communication and excellent quality
Helpful Report
Posted 2 years ago
Thank you for your 5 star review Nicola, we are so happy you are pleased with your goods! Thank you for shopping with us.
Posted 2 years ago
Slick, easy to use, fast delivery and very efficient dealing within a small return I had to deal with. Totally hassle free
Helpful Report
Posted 2 years ago
That is wonderful to hear, thank you for the excellent feedback Julian. We hope to welcome you back in the future.
Posted 2 years ago
Ordered three Apollo Roma column rads, one in a colour. The white ones arrived very quickly, the coloured one we didn’t like the swatch sent so TR swapped it for a white one no problem, refunded difference straight away and dispatched the white one for delivery with in two days. Amazing service.
Helpful Report
Posted 2 years ago
Thank you for your 5 star review Adam, it is much appreciated! We are a small business/team here at Trade Radiators so your positive feedback means a lot to us, thank you!
Posted 2 years ago
All arrived and good quality products. Cheers.
Helpful Report
Posted 2 years ago
Delighted to hear it Paul, thank you for your positive review and for choosing to shop with us!
Posted 2 years ago
Happy with the radiator I purchased the delivery company did not keep me updated and luckily there was someone in when they arrivec
Helpful Report
Posted 2 years ago
Thank you for your positive review, we are so glad you are happy with your purchase!
Posted 2 years ago
Looks amazing, quality superb, fast delivery. What more could you want
Helpful Report
Posted 2 years ago
Thank you for your wonderful review Sylvia, we are delighted you are so happy with your new purchase! Thank you for shopping with us.
Posted 2 years ago
Great and quick service. Radiator looks good and was well packed
Helpful Report
Posted 2 years ago
Thank you for your 5 star review Clive, we are so pleased you are happy with you purchase and the service! We hope to welcome you back again in the future.
Posted 2 years ago
A+ no problems, goods as ordered, all as promised.
Helpful Report
Posted 2 years ago
That is fantastic to hear, thank you for the 5 star review. We hope to welcome you back in the future.
Posted 2 years ago
Great company, great products , great staff
Helpful Report
Posted 2 years ago
Thank you so much for your wonderful feedback, it is very much appreciated!
Posted 2 years ago
For a start i would advise the home powners to wear dark glasses so they dont see the mess of the floor boards, but one thing that gets on my nerves is not denailing the floorboards, one slip and that nail could be in your eye or anywhere else, not sure if i learnt anything from the video as he talked to fast.
Helpful Report
Posted 2 years ago
Hi George, It looks like this review is not meant for us.
Posted 2 years ago
The radiator came quickly and the product is good quality. I would recommend company a d product to my friends
Helpful Report
Posted 2 years ago
Thank you very much for your positive review and recommendation Judith! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Great quality products at competitive prices
Helpful Report
Posted 2 years ago
Thank you for your excellent feedback, it is much appreciated! We hope to welcome you back in the future.
Posted 2 years ago
Good value, speedy delivery and excellent customer service We were missing the vales from the delivery. Called customer service, they looked into it straight away and had picture evidence that they were delivered to the concierge desk. Valves were found thanks to the professional and helpful customer service team
Helpful Report
Posted 2 years ago
Always happy to help! Thank you for your 5 star review and positive comments, we hope to welcome you back in the future.
Posted 2 years ago
DElivery on time Excellent quality valves. Thanks
Helpful Report
Posted 2 years ago
We are delighted you are happy with your new valves John! Thank you for your positive review and for choosing to shop with us.
Posted 2 years ago
Very good product and price the item was exactly what I was looking for and it looks exactly as it does in the pictures.
Helpful Report
Posted 2 years ago
Thank you for your 5 star review Laurence, we are delighted you are so pleased with your products!
Posted 2 years ago
Trade Radiators is rated 4.7 based on 5,287 reviews