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Trade Radiators Reviews

4.7 Rating 5,503 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,503 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7β˜… average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Quick and efficient, will definitely be back.”
Helpful Report
Posted 7 years ago
Thank you for your positive recommendation Stephen, that's fantastic to hear, we'll look forward to welcoming you back next time, thanks again.
Posted 7 years ago
“Prices competitive, staff helpful, let down by Carrier!”
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Posted 7 years ago
Thanks you for your review David, fantastic to hear that you were so happy with our prices and customer service team. Sorry you seem to have had a less than satisfactory experience with the courier.
Posted 7 years ago
“Great price, range of radiator sizes with quick delivery. Instant chat was also very helpful but could supply more specifications on the website ie bracket depth, inlet hole sizes, distance between inlet and outlet etc”
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Posted 7 years ago
Thanks for your review Adam, great to hear you're so happy! All info is supplied on the website and if you ever have any trouble finding what you're looking for, a quick call to our customer service team will sort you out right away. Thank you.
Posted 7 years ago
“We’ve not fitted the rad yet, but delivered when I wanted it good communication. Good price too.”
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Posted 7 years ago
Glad that you're so happy David and we are sure you will be over the moon with your fantastic new radiator too, thank you!
Posted 7 years ago
“Very good service. High quality product. Well packaged and delivered on time.”
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Posted 7 years ago
Excellent feedback, thank you Robert, we really appreciate that.
Posted 7 years ago
“Easy navigation on website and easy PayPal purchase. Delivery within 2 days and radiator was packed well and no issues. Very pleased.”
Helpful Report
Posted 7 years ago
That's brilliant that you're so pleased Andrew, thanks for sharing your experience of shopping with Trade Radiators.
Posted 7 years ago
“Good quality. Great selection πŸ‘πŸ»”
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Posted 7 years ago
Thank you Scott, we appreciate the positive feedback.
Posted 7 years ago
“Fast and free delivery, although it would be helpful if the courier could narrow down the delivery time slot.”
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Posted 7 years ago
Thanks for the 5 star rating! Sorry you didn't get a more accurate time.
Posted 7 years ago
“This is an excellent service. The second time I have used this service.”
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Posted 7 years ago
That's super to hear, thank you David, we will look forward to welcoming you back again next time.
Posted 7 years ago
“Excellent price product, fast delivery.”
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Posted 7 years ago
Thank you for the 5 star review Ian, we are really glad to see you've been so happy purchasing from Trade Radiators.
Posted 7 years ago
“Tidy price and it came on time.”
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Posted 7 years ago
Fantastic that you're so impressed, thank you for reviewing your experience so highly.
Posted 7 years ago
“Ordered two radiators one day and received the next, excellent service and products. Very competitive prices and free delivery.”
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Posted 7 years ago
Thank you for taking the time to review your purchase from Trade Radiators. It's fantastic to hear that you have been so pleased with the whole process.
Posted 7 years ago
“Excellent service thank you”
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Posted 7 years ago
Thanks for your positive review Patricia and thank you for choosing Trade Radiators.
Posted 7 years ago
“The online ordering was fine, but from there it went down hill. Firstly there was an issue with the delivery companies hub! which resulted in the delivery being rescheduled to another agreed date. The next day (not the agreed delivery date) I them receive a call from the delivery company asking where am I as they are outside my house!!! Spoke to customer service who assured that the mistake sorted! The end result is that the delivery company lost my goods and I would have to wait another week for them to be delivered. I cancelled the order and currently chasing a full refund:( Would I use this company again, NO as it cost me two days holiday, rescheduling the plumber and a lot of stress with being mucked about.”
Helpful Report
Posted 7 years ago
We are genuinely very sorry that you have experienced a less than satisfactory service from the couriers, we promise that this is not our usual standard at all, we are equally unimpressed and a complaint has been duly raised with the courier company. We can confirm that your refund has already been processed by our accounts department, this usually takes 3-5 working days to clear onto your account depending on your bank or card company. Again, we are truly sorry for the failure on the part of the couriers.
Posted 7 years ago
“We ordered the radiator on a Monday and it was delivered on Thursday. The delivery driver brought it inside the house; I checked it - there were no visible defects. Good service.”
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Posted 7 years ago
Great to hear you're so pleased with our service, thanks for the excellent review Edward. We hope to welcome you back again soon.
Posted 7 years ago
“Great service, very efficient and quick delivery. πŸ‘πŸ»πŸ˜€”
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Posted 7 years ago
Thank you Gary, we really appreciate your positive review. :-)
Posted 7 years ago
“Great quality products and fast delivery. The website is a mess the upgrade is a fail it’s difficult to navigate and items you put in the basket disappear if your not quick. The web site was much simpler before!!”
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Posted 7 years ago
Thanks for your review Julie. The new website launch has had a few little glitches, as you'd expect with anything like that, but these are all being ironed out so you should find it better than ever going forward. As always, if we can help with anything please don't hesitate to contact us on 0141 225 0430.
Posted 7 years ago
“Good prompt service which fully met my requirements.”
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Posted 7 years ago
That's super to hear Richard, thank you for your review and for shopping with Trade Radiators.
Posted 7 years ago
“fast efficient service, very good indeed!”
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Posted 7 years ago
That is fabulous to hear, thank you for your superb review!
Posted 7 years ago
“This was the second time we've used Trade Radiators for a house. The service and communication was first class as are the radiators. All this for a good price, what more could we ask for.”
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Posted 7 years ago
That is really helpful and positive feedback John, thanks for taking the time to review your experience, we hope to welcome you back again soon.
Posted 7 years ago
Trade Radiators is rated 4.7 based on 5,503 reviews