Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,827 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,827 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

Write Your review

Tell us how Toy Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

“so far so good. good price”

Helpful Report

Posted 5 years ago

“Excellent service, thank you! Good price and delivered on time.”

Helpful Report

Posted 5 years ago

“Found this site had exactly what I needed. And the purchase couldn't be easier. And gift wrapping available too. Will be back again with a new granddaughter now too.”

Helpful Report

Posted 5 years ago

“Placed a Large order online which had to be split into 6 orders as there were apparently no delivery options available. Paid for next day delivery on each of the orders too. Received email next day cancelling 5 of the 6 orders as there is apparently a limit on the number of items you can order (Nothing stated on the item listing before or after I purchased) and now conveniently the item has increased in price by 30%! Clearly a case that they realised they were cheap and didnt want to lose out on more money. Not only that but the 1 of 6 orders that has gone through, still hasnt even been confirmed as sent out to me, 3 days after purchase! i don't mind postal delays but it's not even been sent yet. Try to contact on Facebook and they don't manage the messages any more. try to contact on the phone and it says to contact Facebook. currently been on hold for 20 mins with the most annoying hold music ever known to man, whilst being constantly reminded to try and contact on Facebook....which they don't respond to. Customer service is an absolute joke.”

Helpful Report

Posted 5 years ago

“Ordered 3 pices of Hard to find Star wars mission fleet Mandalorian Speeder Bike! Suprised by good shipping rates, even though it was shipped all the way to Malaysia. Worked out to be cheaper and also easier to buy. Will buy from Toy Street again.”

Helpful Report

Posted 5 years ago

“Fairly easy to order. I would prefer to have indication of p/p before actually coming to payment. (it was ok). I would also like to be able to see where company based. Why shouldn't everything be transparent?”

Helpful Report

Posted 5 years ago

“Quick and easy delivered on time”

Helpful Report

Posted 5 years ago

“Game was competitively priced and delivered quickly. Would use again.”

Helpful Report

Posted 5 years ago

“Worked well for me! Delivery was slightly delayed due to the Covid problems at Royal Mail. However the most important comment I am making is the packaging was excellent, of a very high standard and strong. I have had so many badly damaged parcel deliveries from other sources during the current situation.”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“quick & easy to use site ,thanks”

Helpful Report

Posted 5 years ago

“Problem with payment process online, tried to by one product,charged for the same thing twice. Managed to cancel the order however when I tried to re order the same product the price went up by £10. Terrible don't use.”

Helpful Report

Posted 5 years ago

“Great website very straightforward thanks!”

Helpful Report

Posted 5 years ago

“Good range. Varied prices. Simple to order. Thank you.”

Helpful Report

Posted 5 years ago

“Fast delivery, brilliant prices”

Helpful Report

Posted 5 years ago

“Simple, straightforward, brilliant. Thank you”

Helpful Report

Posted 5 years ago

“Fast delivery and good range of toys to choose from”

Helpful Report

Posted 5 years ago

Thank you Barbara for your review!

Posted 5 years ago

“The price of the toy, Melissa and Doug Pancake Set, was very competitive and delivery was reasonably priced too. The toy arrived in perfect condition, well packed and in good time. Great service and will use them again.”

Helpful Report

Posted 5 years ago

Thank you Ben for your review

Posted 5 years ago

“Easy to shop, good items available just waiting for my things to get here. Very excited !!”

Helpful Report

Posted 5 years ago

“Very easy to order. Waiting on the items now.”

Helpful Report

Posted 5 years ago

Toy Street is rated 4.7 based on 6,827 reviews