Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,827 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,827 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Cute and cuddly, just as expected”

Helpful Report

Posted 5 years ago

“Awful checkout process and update of basket - very painful and nearly lost the will to live with it!”

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Posted 5 years ago

“Easy to order online and very quick turnaround in delivering the products. Can't really review the products just yet as they are for grand-children at Xmas.”

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Posted 5 years ago

“arrived quickly great quality and perfectly soft and cuddly”

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Posted 5 years ago

“Great price, fast delivery, great toy!!!”

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Posted 5 years ago

“Ordered two teddies and both arrived in good time and are beautiful. Really soft and my kids with love them. Thank you”

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Posted 5 years ago

“Arrived on time and well packaged. I think the children will be pleased when they receive their pressies! Thank you”

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Posted 5 years ago

“Tommy arrived well packaged and in excellent condition, he seems well made and very cute, it's a Christmas present for my grandson .”

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Posted 5 years ago

“The only independent retailer that had what I was looking for (I have been trying to shop small and/or local this Christmas). Fast shipping, well packed, hope my niece like it come Christmas!”

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Posted 5 years ago

“Very easy website to navigate through. I would definitely use it again.”

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Posted 5 years ago

“Finding things and ordering was easy. Then the problem arose. Delivery, tracked, by Royal Mail. Email to let us know eta of delivery. Another email much earlier on the morning of the delivery date - we have delivered your parcel. Not to us they didn't. Called Toy Street, they query this as the item is flagged as delivered. As I said, not to us. Ok, need to query with Royal Mail. This has been in progress, or not, since 30th November. The parcel is still missing and I'm still waiting for a refund. Sadly not impressed.”

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Posted 5 years ago

“All good,fast dispatch.”

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Posted 5 years ago

“Super quick and easy purchase. The game is exactly as described and was the cheapest place to get this one. Very happy customers”

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Posted 5 years ago

“Brilliant customer service answered queries quickly”

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Posted 5 years ago

“Brilliant service and lovely products ! Thank you toy street”

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Posted 5 years ago

“Very happy with my purchase, quick delivery and item packaged well”

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Posted 5 years ago

“Excellent service, didnt want to use the 'big boys' Delivered quickly and packed well.”

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Posted 5 years ago

“Arrived when it was due. Quality Brio”

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Posted 5 years ago

“Quick delivery and competitive pricing.”

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Posted 5 years ago

“I recently brought a Gruffalo board game from Toy Street. I found the website really easy to use and they even offer a wrapping service so the stress of getting toys delivered and my kids seeing them gets taken away. Haven’t seen the game yet because it came beautifully wrapped but it arrived really quickly and we will definitely be shopping from Toy Street again.”

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Posted 5 years ago

Toy Street is rated 4.7 based on 6,827 reviews