Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,682 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,682 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 21st July 2025

Anonymous

Anonymous // 01/01/2019

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“The item Received was on time when said it would be delivered and in good packaging my son loves it he says its the best in the world”

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Posted 4 years ago

“Lovely little toy. Fast delivery, very good and would recommend.”

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Posted 4 years ago

“This was the first time I’d used Toy Street to purchase a gift for my Granddaughter; few other companies had the item in stock. It was a ‘no hassle’ experience from the beginning and the delivery cost was reasonable. The item was also delivered ahead of schedule which was great news for me.”

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Posted 4 years ago

“Item was good value compared to other sites online but delivery made it quite expensive. Arrived quickly and my 2 year old loves stamping her new ink pad of colours!”

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Posted 4 years ago

“Came quickly, easy to order”

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Posted 4 years ago

“Swift delivery, good price”

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Posted 4 years ago

“Fast delivery granddaughter pleased with toy”

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Posted 4 years ago

“Ordered a product and when they realised there was an error,they gave me the option of a refund or I could wait for the product to be in stock. When the product didn't come on the day they said I emailed to see what had happened and they gave me an update and apologised. Great customer service and the product has arrived. Would recommend and use again myself”

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Posted 4 years ago

“Easy to negotiate website. But unfortunately lots of jigsaw puzzles were "out of stock".”

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Posted 4 years ago

“Easy to use site”

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Posted 4 years ago

“Quick delivery and communication.”

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Posted 4 years ago

“One of the toys is not how I was expected plus is not working properly.”

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Posted 4 years ago

“Had the items i wanted and delivered swiftly”

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Posted 4 years ago

“Easy to order was kept informed of when item despatched so could look out for its arrival. Very happy with item ordered”

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Posted 4 years ago

“We watched our great niece open her Biro garage on zoom. Although it was well wrapped with pretty ribbon I was surprised that the paper looked black. I wonder if it would be possible to use a coloured or pattern paper, more suitable for children. There are some delightful wrapping papers suitable for both boys or girls. Just a thought and thank you very much for your prompt delivery.”

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Posted 4 years ago

Hello! Thanks so much for your feedback here. We are really pleased your niece enjoyed her item, and we will definitely look into our gift wrapping process to see if we can acquire some more colourful paper!

Posted 4 years ago

“Orderer Thomas ride on walker. Perfect!”

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Posted 4 years ago

“Very easy to order and arrived on time, good quality but was expecting items to be a little larger, still pleased with my order”

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Posted 4 years ago

“After initially receiving the wrong colour teddy bears I ordered I phoned customer services the man was so helpful and sorted out my replacement with free next day delivery which I’m more than happy with. I will definitely be buying again from Toy Street”

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Posted 4 years ago

“A good purchase and my 10 year old niece was pleased with it”

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Posted 4 years ago

“The ty owls I purchased were exactly what I wanted”

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Posted 4 years ago

Toy Street is rated 4.7 based on 6,682 reviews