Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,854 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 25th February 2026

Anonymous

Anonymous // 01/01/2019

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“Wow !! Ordered Wednesday delivered Friday !! Perfect !!!”

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Posted 9 months ago

“Easy to navigate to the Lego set we wanted and no fuss purchase or delivery. Great value and great experience”

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Posted 9 months ago

“Ordered to the U.S. and received a fast delivery. Everything is so cute and would definitely purchase again! Great deal on the Mr and Little Miss Tonies as well as guess who game :)”

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Posted 9 months ago

“I live in Australia and wanted a present delivered for my granddaughter's birthday in the UK. This worked out perfectly, and her Moana lego was delivered within a couple of days. And saved me the cost of hefty postage from Australia.”

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Posted 9 months ago

“The quality of service is good but when I wanted to order more of the same item I found out that it double in price which is very disappointing.”

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Posted 9 months ago

“good quality, fast delivery, no issues!”

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Posted 9 months ago

“Good price and same quality”

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Posted 9 months ago

“Zog toy very well received! Good service and communication, arrived when they said it would.”

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Posted 9 months ago

“Quick delivery and good price”

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Posted 9 months ago

“I ordered a bear for my niece which was packaged beautifully and came as expected. Great service from a great company. Keep up the good work !”

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Posted 9 months ago

“I am very pleased with everything! This was the first time I chose Toy Street, because here in Romania I couldn’t find a certain boardgame for small children. They sent me a quality product and it arrived quickly even if I had some doubts regarding the Romanian postal services (I had a a few unpleasant situations with them). I highly recommend Toy Street for everyone!”

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Posted 9 months ago

“Great place to shop”

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Posted 9 months ago

“Really happy with my purchase. Fast delivery. Pleasure to deal with. Thanks.”

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Posted 9 months ago

“Found what I was looking for at a good price. Goods arrived very quickly. Thanks”

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Posted 9 months ago

“What a smooth buying experience! From the easy layout of the site, to the speed of delivery, Toy Street made it so easy to collect my favorite Doctor Who toys!”

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Posted 9 months ago

“5 Stars!! Best shop, and fast delivery!”

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Posted 9 months ago

“Had so much on offer and got the item we needed Delivery was super fast and my little girls loved her toy”

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Posted 9 months ago

“I was amazed at how fast TS was able to send me the item I ordered from the UK to the US! Thanks for helping me keep my Doctor Who collection up to date!”

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Posted 9 months ago

“Very bad experience with this store. I never received my order, I still waiting for my refund. When I placed the order everything was in stock of course but my order was in processing for more than two weeks. Customer service said not in stock, finally they cancelled my order. And after that I see the item in stock !! It’s a crazy joke !!!”

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Posted 9 months ago

Thank you for sharing your experience. We sincerely apologize for the frustration you've faced regarding your order. Please reach out to our customer service team for assistance with your refund, and we will do our best to resolve this situation for you. Your feedback is invaluable to us as we strive to improve our service. Thank you for your understanding.

Posted 9 months ago

“Purchased several 3d EUGY sets and they wre brilliant! kids loved completing them.”

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Posted 9 months ago

Toy Street is rated 4.7 based on 6,854 reviews