Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,827 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,827 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Promptly dispatched however protective packaging could've been used to avoid any damage or marks to the product and its packaging.”

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Posted 4 years ago

Your feedback has been passed on to management to look into. Thank you for this great review though.

Posted 4 years ago

“Received gift very quickly thank you 😊”

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Posted 4 years ago

Great to hear, Lisa!

Posted 4 years ago

“Really happy with the product. Thank you”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“very nice toy thank you very mutch 🙂”

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Posted 4 years ago

Our pleasure, Merita!

Posted 4 years ago

“Toy Street were so helpful and quick in dealing with a price query. I hadn't heard of the site before but will happily use them again in future.”

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Posted 4 years ago

Great to hear that you will use us again! Thank you for taking the time to write this review!

Posted 4 years ago

“Superb products of high quality and appealing to little ones . Easy ordering procedures , unbelievably low prices and rapid, reliable delivery for very little cost .”

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Posted 4 years ago

Thank you, Jayne! Amazing to hear!

Posted 4 years ago

“Love my slippers very good service.”

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Posted 4 years ago

Hope they are comfy! Thank you Louisa!

Posted 4 years ago

“Very Fast and efficient delivery! And love the item I ordered”

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Posted 4 years ago

Lovely to hear Maryam! Thank you!

Posted 4 years ago

“Fast shipping,gread quality.”

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Posted 4 years ago

Thanks, Jan! Lovely to read!

Posted 4 years ago

“Thank you, eady to order and quick delivery 😊”

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Posted 4 years ago

Thank you, Angela! Lovely to hear about your experiences!

Posted 4 years ago

“Great service, fast delivery, great item.”

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Posted 4 years ago

Thank you, Simon!

Posted 4 years ago

“Very speedy and efficient. Item arrived well packed and was as described. A good price for this set.”

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Posted 4 years ago

“Great range of products and excellent prices but customer service and delivery was a bit confusing!”

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Posted 4 years ago

We are sorry you found elements of our service confusing! Thank you for the great review though!

Posted 4 years ago

“Speedy service & my purchase made my daughter's day!!”

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Posted 4 years ago

Thank you, Lindsay! It makes our day reading these great reviews!

Posted 4 years ago

“Arrived on time. Good price despite delivery charges. Grand daughter delighted”

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Posted 4 years ago

We are glad your granddaughter enjoyed this! Thank you!

Posted 4 years ago

“ordered a product from them which was by their own accounts simply a cosmetic issue with a sealed product yet I received nothing short of my product being delivered opened and unusable. When I contacted them I was told no replacement was offerable due to them not having a replacement yet the customer shouldn't have to deal with the problem its the responsibility of the store to be able to replace a faulty product which they did not. And a return during a pandemic with no access to printers etc means it's impossible to return things. Avoid this seller who is charging overinflated prices and hangs their customer out to dry when they have an issue Very poor experience overall would not recommend. avoiding if at all possible is your best choice there are many other retailers out there who will actually help their customers.”

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Posted 4 years ago

“Fabulous jellycat at an excellent price. Came quick and well packaged”

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Posted 4 years ago

Greta to hear about your experience, Rebecca!

Posted 4 years ago

“My daughter loves the Tully Ragtales dolly so much we got one for her friend. She was thrilled! A lovely gift and the service was easy and prompt from ToyStreet 😀”

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Posted 4 years ago

Lovely to hear that your daughter loves her dolly! Thank you, Suzanna!

Posted 4 years ago

“So happy with my order, it arrived very quickly!”

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Posted 4 years ago

Thank you, Caity! Glad you got to enjoy your order so quickly!

Posted 4 years ago

“Great price and quick delivery”

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Posted 4 years ago

Thank you, Gemma! Lovely to read about our customers' experiences!

Posted 4 years ago

Toy Street is rated 4.7 based on 6,827 reviews