Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,737 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,737 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Really happy with the goods I received, was a small issue with the product leaving the shop but eventually product was dispatched with a 24 hour delivery with no extra charge 👍👍”

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Posted 4 years ago

“The ratting was reduced because the time from order to order dispatched had not indication of why there was a delay or how long the day would be.”

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Posted 4 years ago

“Once my purchase was sent it was delivered very quickly, however I had to message several weeks after I had ordered my purchase to get the process of my purchase being sent started. If this is a one off then I would be happy to use toy Street again”

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Posted 4 years ago

“Fast og good quality”

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Posted 4 years ago

“Thank you for my order! It was great shipping and there was no disappointment!”

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Posted 4 years ago

“Just ordered , so wait now on delivery”

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Posted 4 years ago

“Why don't you give an approximate delivery range? I think it's kinda strange, given your competition.”

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Posted 4 years ago

“Easy to use website, find what I wanted straight away, thank you”

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Posted 4 years ago

“Its very cute. Much smaller than I imagined as we bought another one a year or 2 ago and thought it would be about 25cm. But its still cute. Postage to Australia to 3 weeks longer than you predicted but Im sure covid has delayed that. May I suggest adding time to your website for OS, as we chose you because the delivery was predicted faster as it was urgent.”

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Posted 4 years ago

“Super fast delivery to New Zealand”

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Posted 4 years ago

“Good service thanks”

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Posted 4 years ago

“Shipped really quickly but it he packaging of my cards were horrendous. There were gaps in the box, my 4 time spiral boxes were damaged on the sides. And I bought 16 boxes. Please try to pack your goods properly is my advise.”

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Posted 4 years ago

“Hadnt even heard of toy street until daughter sent me a pic of something for me to get for Grandsons birthday.he will love the Angry birds crashers.price was great an quick delivery.”

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Posted 4 years ago

“Swift delivery, good prices, items well wrapped and protected. Will certainly use again”

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Posted 4 years ago

“Received promptly just one grumble there wasn’t a gift box as stated on my order otherwise really pleased with the service and products”

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Posted 4 years ago

“Pretty good~”

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Posted 4 years ago

“Competitive pricing on branded toys”

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Posted 4 years ago

We do try! Thank you for this great review!

Posted 4 years ago

“Promptly dispatched however protective packaging could've been used to avoid any damage or marks to the product and its packaging.”

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Posted 4 years ago

Your feedback has been passed on to management to look into. Thank you for this great review though.

Posted 4 years ago

“Great range of products and excellent prices but customer service and delivery was a bit confusing!”

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Posted 4 years ago

We are sorry you found elements of our service confusing! Thank you for the great review though!

Posted 4 years ago

“I'm very happy with my purchase. However I wasn't notified that there was not any stock until after I completed the purchase. Delivery was 6 weeks or so after purchase. Not a problem as it wasn't a gift but would have been good to know beforehand”

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Posted 4 years ago

We are sorry to hear about the delay in receiving your order! We are glad you liked the product though!

Posted 4 years ago

Toy Street is rated 4.7 based on 6,737 reviews