Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.68

4.7 Rating 6,953 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,953 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Love it! Great portable changing mat.”

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Posted 2 years ago

“Great product, packaged well and delivered really quickly. Thank you :)”

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Posted 2 years ago

“I bought 2 random toys for my son, I left a note to say please send two different toys, they sent the same toy twice, packaged together. I can only think they sell their slowest selling toys as 'random' to get rid of bad stock. I have been left with an upset son at Easter, and when I asked for a swap or refund, they did not help. Have I got my 50 quid voucher yet??”

Helpful Report

Posted 2 years ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. Please get in contact with our customer services team and we would be happy to help resolve this any way we can! We hope you'll give us another chance. Toy Street

Posted 2 years ago

“This is the third time I have bought from Toy Street. I am always amazed and incredibly happy with the fast shipping and great quality toys for amazing prices. The service I always receive is fantastic!”

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Posted 2 years ago

“Do NOT BUY FROM THIS SCAM COMPANY. They will take your money and never deliver the item. They will also hang up on you and not take your call when you try to chase them. Please do not spend your money here, the deals are designed to draw you in but they will not deliver your items to you. They will blame royal mail- it is not the fault of royal mail, it is them.”

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Posted 2 years ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am sorry to hear about the delays you experienced with your order; we aim to despatch all orders in a timely manner, and I apologise that we were unable to do so on this occasion. We will continue to investigate this with our warehouse team and Royal Mail. We hope you’ll give us another chance. Toy Street

Posted 2 years ago

“Quick service and fully informed on delivery at ever stage. Item well packaged”

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Posted 2 years ago

“Great communication. Quick and safe delivery Thank you”

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Posted 2 years ago

“Great price for a toy I wanted. Delivered securely and swiftly.”

Toy Street 5 star review on 2nd April 2024

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Posted 2 years ago

“We purchased Crayola Colours Of The World Markers. Quick delivery, great product 👍🏻”

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Posted 2 years ago

“Cute cow plushie I ordered really fast & prompt delivery will be checking for new Friesian cows thank you”

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Posted 2 years ago

“Quick delivery, great toy prices!”

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Posted 2 years ago

“Good price, fast delivery”

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Posted 2 years ago

“Purchased an item for my niece from the Toy Street website. Really easy website to navigate and easy checkout. Great savings and item arrived in perfect condition. Very pleased and would definitely use again.”

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Posted 2 years ago

“Value for money. Quick delivery cannot fault this company.”

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Posted 2 years ago

“Exactly whst I was looking for at a reasonable price. Thank you for the offer as it helps add to a diarama with more figurines, plus celebrates 50 years of creative play. Keith Cribbs”

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Posted 2 years ago

“The item came pretty quick for being an international package. They had the best price which is especially astonishing since it was international.”

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Posted 2 years ago

“Good price..delivered on date promised.”

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Posted 2 years ago

“Lovely soft toys. Grandchildren love them. Fantastic service thank you”

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Posted 2 years ago

“Very good. Easy to navigate website and what I ordered arrived in the timescale described at the time of ordering.”

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Posted 2 years ago

“Stated on website when ordering 48 hours for delivery, then turns out its over 2weeks for delivery once purchased. Get an email to say its been delayed as they are selling stock they dont even have! Emailed asking to cancel order and haven't had a response, still no item weeks after ordering and now waiting on a clearpay dispute which they are still not responding to them either. Avoid!!!”

Helpful Report

Posted 2 years ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. Please get in contact with our customer services team either via phone or email and we will have a look into this for you! We hope you'll give us another chance. Toy Street

Posted 2 years ago

Toy Street is rated 4.7 based on 6,953 reviews