Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,827 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,827 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Product as described. Delivery arrived on time!”

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Posted 5 years ago

“Good price quick delivery”

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Posted 5 years ago

“Quick delivery would shop again.”

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Posted 5 years ago

“So pleased they had the product I wanted for my little girls birthday! Couldn’t get it in all of the big toy stores and it was £10 cheaper! Excellent!”

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Posted 5 years ago

“Very good product fast delivery would use sgain Thanks”

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Posted 5 years ago

“not good returned item 5 day still waiting for refund”

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Posted 5 years ago

Thanks for the feedback. Due to Covid our warehouse team are quarantining returns which is causing a delay to our returns process. If you can contact us with proof of postage then we'll be happy to process a refund straightway.

Posted 5 years ago

“Good quality toys. Arrived well packaged and intact.”

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Posted 5 years ago

“Paid for next day delivery and ordered in sufficient time. Received email stating my item was going to be delivered so we stayed indoors for the 4 hour delivery window and beyond with no sign of the item. My daughter was hugely disappointed. The following day I received another email with further delivery details - clearly an error. I have attempted to call the office number on various days and times only to receive a voice message saying it’s not opening hours even when it is. I would not recommend this company if delivery time, accurate information and customer service are important to you.”

Helpful Report

Posted 5 years ago

Thanks for the feedback. I'm very sorry to hear you did not receive the experience that you hoped for. According to your tracking it looks like your order was held up by Royal Mail and arrived a day late. In this situation we'd be happy to discuss refunding the next day delivery service. Our customer service team are very busy but if you call us on weekdays between 9am and 5pm someone will take your call and help you with this. Alternatively, you can always email us at mail@toystreet.co.uk. Please get in touch, we would love an opportunity to make this right.

Posted 5 years ago

“We have had two orders and both my son love fast delivery will use again xx”

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Posted 5 years ago

“I had never heard of toy street, but they had the puzzle I wanted at a good price so went for it. My puzzle was delivered quickly and was packed.”

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Posted 5 years ago

“Fast delivery and great item”

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Posted 5 years ago

“Service was excellent prompt delivery website clear and description of goods was again excellent. Quality of products was great and met with the description. Would use again”

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Posted 5 years ago

“We ordered two Toys which were delivered on time with tracking. These toys were cheaper than Amazon or other high street shops. Will buy from them again.”

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Posted 5 years ago

“Great easy website”

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Posted 5 years ago

“Easy to find what I wanted and easy to pay. No problems at all.”

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Posted 5 years ago

“Found what I was looking for at. Good price!”

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Posted 5 years ago

“Such better prices and stock level than the main toy sellers! Such an easy website to use. Thank you so much! My children will be delighted this Christmas! Will definately be using you again!”

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Posted 5 years ago

“First time ordering, easy to use will be using again.”

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Posted 5 years ago

“Found Toy Street using a link from Top Cash Back. The shopping experience on Toy Street was easy to follow. Looking forward to shopping with you again.”

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Posted 5 years ago

“First Time Order - won't be the last. Products great and prices great value.”

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Posted 5 years ago

Toy Street is rated 4.7 based on 6,827 reviews