Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,145 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 7,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Products came in great condition and were reasonably priced with reasonable shipping prices, even to the US! Would order again and appreciate the service and communication.”

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Posted 11 months ago

“Item arrived well wrapped, speedily and as described.”

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Posted 11 months ago

“Prompt delivery. A birthday present for nephew. Not used it yet.”

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Posted 11 months ago

“Excellent service. I ordered from Ireland, the shipping and VAT/duties up front (IOSS scheme) is fantastic and a first for me - more shops need to do this!!! Item was delivered very quickly and exactly as ordered. Thanks !!!”

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Posted 11 months ago

“I ordered Tonies Elf on the Shelf on September 30th. To this day, my order has neither been packed nor shipped. I keep getting put off.”

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Posted 11 months ago

Hello there, Thank you for your feedback, Katharina. We sincerely apologize for the delay you've encountered with your order. We completely understand how frustrating it is not to have your item shipped on time, and we truly appreciate your patience during this process. Please reach out to our customer service team at mail@toystreet.co.uk with reference number 5058, and they'll be more than happy to assist you further. Your satisfaction is paramount to us, and we’re here to help. Warm regards, Team Toy Street

Posted 10 months ago

“Good Service and fast delivery! I‘m very happy!”

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Posted 11 months ago

“I got exactly what I want which I am unable to find elsewhere. Great place to shop for collectable items here 😀I got exactly what I want which I am unable to find elsewhere. Great place to shop for collectable items here 😀”

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Posted 11 months ago

“Really impressed with Toy Street, found the exact toy I’d been hunting for, the price was great and delivery was super fast. Would buy from them again!”

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Posted 11 months ago

“Hi, I recommend Anyone to buy from To Theny Street As the toys are good quality also a great experience I highly recommend”

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Posted 1 year ago

“I was so pleased with purchase, both the quality of the toy and the speed with which it arrived. Many thanks 😊”

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Posted 1 year ago

“Good service. Was happy with the next day delivery”

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Posted 1 year ago

“Great website with a huge variety of toys, games, etc. Found exactly what i was looking for, However, slightly disappointed with the delivery as I ordered item on Tuesday 2 Sept with estimated delivery on 4th or 5th. Order did not arrive until Monday 8th which was only just in time for the following day's visit to our granddaughter.”

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Posted 1 year ago

“Good products at decent prices, and fast delivery. Very happy.”

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Posted 1 year ago

“Toy Street have been fully committed to offer amazing toys and this approach makes me use them again and again.”

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Posted 1 year ago

“Good choice and value”

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Posted 1 year ago

“Easy to order. Received product quickly. Very good value and super toy clothes airer. Very happy thank you.”

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Posted 1 year ago

“Absolutely appalling - sent the wrong parcel! Was a gift for my son and now he won’t have anything to unwrap on his birthday. Thank you!”

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Posted 1 year ago

Thank you for your feedback, Isabel. We are truly sorry to hear that your gift did not arrive as expected. We understand how disappointing this situation must be, especially for a special occasion like your son’s birthday. We can see that our team have issued a full refund for this incorrect item as a result. Please reach out to our customer service team with the reference number 4784 should you require any further assistance with your order. Your experience matters to us, and we're here to help. Warm regards, Team Toy Street

Posted 1 year ago

“I found exactly what I was looking for to replace a lost comfort toy, and a back up just in case. The order was quickly processed and the delivery arrived the next day as scheduled. A seemless process and I will use Toy Street again”

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Posted 1 year ago

“I paid extra for this item to be tracked and delivered last Thursday 28th August, up to today 3rd September it has not been delivered!!”

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Posted 1 year ago

Thank you for your review, Jennifer. We sincerely apologize for the delay you've experienced with your delivery. We understand how frustrating this must be, and we appreciate you bringing it to our attention. We can see that this order has been dispatched, and tracking suggests that this was successfully collected on 01/09/2025. Please reach out to our customer service team at mail@toystreet.co.uk using the reference number 2297, and they will do their best to assist you further. Your satisfaction is important to us, and we’re committed to improving our services. Warm regards, Team Toy Street

Posted 1 year ago

“Great service and prompt delivery”

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Posted 1 year ago

Toy Street is rated 4.7 based on 7,145 reviews