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Tower Reviews

4.2 Rating 5,008 Reviews

79 %

of reviewers recommend Tower

Company Reviews

Product Reviews

4.2

Based on 5,008 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Tower 5 star review on 12th May 2024

Tower 5 star review on 10th May 2024

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Tower 5 star review on 2nd May 2024

Tower 5 star review on 28th April 2024

Tower 5 star review on 9th April 2024

Tower 5 star review on 6th April 2024

164

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is priceless with all these savings in oil washing and presouc time enabled me do other things like baking my own bread in my own designed double hot plate i wish you consider developing my bread making oven for a very soecial cerealunkniwn to millions”

Posted 3 months ago

Hi Many thanks for your 5 star comments about your Tower product. Regards Keith - Group Customer Services Manager

Posted 3 months ago

“Happy with the customer care”

Posted 3 months ago

Hello Thanks for your 5 star review. Here at Tower we love providing quality products at affordable prices supported by great customer care. Best wishes Keith - Group Customer Services Manager

Posted 3 months ago

“Had a problem to get it to start. Once we sorted that out NO PROBLEMS. Ideal for the 2 of us.”

Posted 3 months ago

Hello Karen Thanks for taking the time to leave your 5 star comments. I was pleased to read your Tower product is up and running problem free. rest assured our Customer Services Team are always available should you have any enquiries moving forward. Keith - Group Customer Services Manager

Posted 3 months ago

“Excellent easy to use”

Posted 3 months ago

Hello Chris, Many thanks for taking the time to leave your 5 star comments about your Tower product. Here at Tower we love hearing our customers comments and suggestions. Keith - Group Customer Services Manager

Posted 3 months ago

“Absolutely love this airfryer, best thing I brought, so easy to use, would highly recommend it.”

Posted 3 months ago

Hi Sue It was wonderful to read how much you love your Air Fryer. Here at Tower HQ we love our Air Fryers too !!! Best wishes Keith - Group Customer Services Manager

Posted 3 months ago

“Really pleased with it”

Posted 3 months ago

Hi Thanks for your 5 star comments We were delighted to read how pleased you were with your Tower product. We hope you visit our website again very soon to see our exciting range of products. Regards Keith - Group Customer Services Manager

Posted 3 months ago

“I'm very pleased there is lots of room in large basket. Easy to use and does a lovley job at cooking any food. Even poached fish. Had bought a big expensive one but there was an awful metal smell for days, so I returned it and bought this tower airfryer”

Posted 3 months ago

Hi Netta, Many thanks for your wonderful comments about your Air Fryer from Tower. Should you have any enquiries moving forward our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 3 months ago

“I got mine for Christmas, I love it.thankyou”

Posted 3 months ago

Hello Christine Thanks for your 5 star comments about your Tower product Keith - Group Customer Services Manager

Posted 3 months ago

“Easy to use and good value 👍👍”

Posted 3 months ago

Hi Patrick Thanks for your 5 star comments and indeed your valuable order from Tower. We hope you visit our website again very soon to check out our fantastic range of products. Regards Keith - Group Customer Services Manager

Posted 3 months ago

“I am happy with it but T17038001 Rotisserie fork spare got one missing”

Posted 3 months ago

Hi Thanks for your review - I was delighted to read how happy you were with your Air Fryer. One of our Customer Services Team have been in contact with you to address the Rotisserie fork. It only leaves me to apologise for any inconvenience caused Kind regards Keith - Group Customer Services Manager

Posted 3 months ago

“I can cook more stuff it’s really good”

Posted 3 months ago

Hello Many thanks for taking the time to leave your 5 star comments about your Tower product. Rest assured if you have any enquiries our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 3 months ago

“I bought the slow cooker in grey and gold I’m overly impressed with the design and the size Are there any recipes that you recommend and/or show?!. Thank you I LOVE my new slow cooker”

Posted 3 months ago

Hi Deborah Many thanks for your 5 star comments about your Slow Cooker. I was delighted to read how happy you were with your Slow Cooker. We would recommend such internet sites as BBC Good Food or indeed our Customer Services Team could assist with any enquiry you may have. Keith - Group Customer Services Manager

Posted 3 months ago

“This Tower Manual Microwave is an excellent product for the price it does everything that I want it to do and would certainly recommend this product to anyone.”

Posted 3 months ago

Hello William, Thanks for your 5 star comments about your Tower Microwave. Best wishes Keith - Group Customer Services Manager

Posted 3 months ago

“Not used it yet how do I use the grilling feature on mine”

Posted 3 months ago

Hi Paul, Thanks for your 5 star comments about your Tower product. Should you have any enquiries about your product our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 3 months ago

“I love my product that I bought and. 💯 Happy with it healthy cooking”

Posted 3 months ago

Hello Marie It was great to read how much you love your Tower product. Enjoy the healthy cooking Keith - Group Customer Services Manager

Posted 3 months ago

“very good and an excellent way of using the space in the air fryer”

Posted 3 months ago

Hello Derek, Thanks for your valuable comments about your Tower Air Fryer Regards Keith - Group Customer Services Manager

Posted 3 months ago

“Good product and fast delivery. Just wish your instruction are clearer that it can't go in the dishwasher. Better still that your product changes so I can go in the dishwasher”

Posted 3 months ago

Hi Many thanks for your valuable comments regarding your Tower product. Here at Tower we love reading our customers comments and recommendations. Rest assured our Customer Services Team are always available to help. Keith - Group Customer Services Manager

Posted 3 months ago

“Really pleased with our Tower slow cooker, excellent value and it looks well made, stylish and has worked great with the 3 different heat settings to adjust. We have had a few Tower appliances now and really rate them. Hard to find decent made stuff these days!”

Posted 3 months ago

Hello Laura What a wonderful review to receive. We were delighted to read about your Slow Cooker. Thanks for being such a loyal customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 3 months ago

“Quicker, cuts down time, tastier, easy !”

Posted 3 months ago

Hi Thanks for taking the time to leave your 5 star comments about your Tower product Keith - Group Customer Services Manager

Posted 3 months ago

“Very pleased with this kitchen bin, love colour, size and automated opening and closing. Quick delivery and customer experience.”

Posted 3 months ago

Hi Margaret Thanks for your 5 star comments. We were delighted to learn how much you love your kitchen bin. Thanks for choosing Tower for your valuable order Keith - Group Customer Services Manager

Posted 3 months ago

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Tower is rated 4.2 based on 5,008 reviews