Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 4,986 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 4,986 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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C Eager

160

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the Tower website very easy to navigate, with a great selection of products and models. Ordering was simple and delivery was prompt with excellent tracking information Thank you Tower.”

Helpful Report

Posted 2 months ago

Hello Lee, Many thanks for your kind feedback about the Tower website. I was delighted you found the website easy to navigate - we hope you visit our website again very soon. Keith - Group Customer Services Manager

Posted 2 months ago

“Excellent product , no issues so far 👌”

Helpful Report

Posted 2 months ago

Hi Lucas, Thanks for your 5 star comments about your Tower product. Please be assured our Customer Services Team are always available should you have any enquiries in the future. Keith - Group Customer Services Manager

Posted 2 months ago

“Good quitlty and easy to use”

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Posted 2 months ago

Hello Joanne, Many thanks for your kind words and your valuable review. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“Good quality and speedy delivery.”

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Posted 2 months ago

Hello Carol, It was great to read that your order and delivery experience from Tower was a smooth one. Thanks for choosing Tower for the purchase of your product. Keith - Group Customer Services Manager

Posted 2 months ago

“Absolutely thrilled with my air fryer. I actually enjoy cooking now and find it easier and less fussy than my oven. Food is tasting great and not so much fat or oil in it. Very pleased I treated myself to this.”

Helpful Report

Posted 2 months ago

Hello Lin, Thanks so much for your kind words about your Tower Air Fryer. Best wishes Keith - Group Customer Services Manager

Posted 2 months ago

“Fantastic really happy with purchase. Item as described”

Helpful Report

Posted 2 months ago

Hi Thanks for your comments. It was great to read how your Tower product was as expected. Keith - Group Customer Services Manager

Posted 2 months ago

“I've only cooked chips , seeing as I've only had it 2 days, I'm absolutely thrilled with it ! Spot on . Thank you tower”

Helpful Report

Posted 2 months ago

Hi It was wonderful to read your 5 star comments about your Tower product. Thank you for your valuable order - its greatly appreciated by everyone here at Tower HQ. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“It is priceless with all these savings in oil washing and presouc time enabled me do other things like baking my own bread in my own designed double hot plate i wish you consider developing my bread making oven for a very soecial cerealunkniwn to millions”

Helpful Report

Posted 2 months ago

Hi Many thanks for your 5 star comments about your Tower product. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“Happy with the customer care”

Helpful Report

Posted 2 months ago

Hello Thanks for your 5 star review. Here at Tower we love providing quality products at affordable prices supported by great customer care. Best wishes Keith - Group Customer Services Manager

Posted 2 months ago

“Had a problem to get it to start. Once we sorted that out NO PROBLEMS. Ideal for the 2 of us.”

Helpful Report

Posted 2 months ago

Hello Karen Thanks for taking the time to leave your 5 star comments. I was pleased to read your Tower product is up and running problem free. rest assured our Customer Services Team are always available should you have any enquiries moving forward. Keith - Group Customer Services Manager

Posted 2 months ago

“Excellent easy to use”

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Posted 2 months ago

Hello Chris, Many thanks for taking the time to leave your 5 star comments about your Tower product. Here at Tower we love hearing our customers comments and suggestions. Keith - Group Customer Services Manager

Posted 2 months ago

“Absolutely love this airfryer, best thing I brought, so easy to use, would highly recommend it.”

Helpful Report

Posted 2 months ago

Hi Sue It was wonderful to read how much you love your Air Fryer. Here at Tower HQ we love our Air Fryers too !!! Best wishes Keith - Group Customer Services Manager

Posted 2 months ago

“Really pleased with it”

Helpful Report

Posted 2 months ago

Hi Thanks for your 5 star comments We were delighted to read how pleased you were with your Tower product. We hope you visit our website again very soon to see our exciting range of products. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“I'm very pleased there is lots of room in large basket. Easy to use and does a lovley job at cooking any food. Even poached fish. Had bought a big expensive one but there was an awful metal smell for days, so I returned it and bought this tower airfryer”

Helpful Report

Posted 2 months ago

Hi Netta, Many thanks for your wonderful comments about your Air Fryer from Tower. Should you have any enquiries moving forward our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“I got mine for Christmas, I love it.thankyou”

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Posted 2 months ago

Hello Christine Thanks for your 5 star comments about your Tower product Keith - Group Customer Services Manager

Posted 2 months ago

“Easy to use and good value 👍👍”

Helpful Report

Posted 2 months ago

Hi Patrick Thanks for your 5 star comments and indeed your valuable order from Tower. We hope you visit our website again very soon to check out our fantastic range of products. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“I am happy with it but T17038001 Rotisserie fork spare got one missing”

Helpful Report

Posted 2 months ago

Hi Thanks for your review - I was delighted to read how happy you were with your Air Fryer. One of our Customer Services Team have been in contact with you to address the Rotisserie fork. It only leaves me to apologise for any inconvenience caused Kind regards Keith - Group Customer Services Manager

Posted 2 months ago

“I can cook more stuff it’s really good”

Helpful Report

Posted 2 months ago

Hello Many thanks for taking the time to leave your 5 star comments about your Tower product. Rest assured if you have any enquiries our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“I bought the slow cooker in grey and gold I’m overly impressed with the design and the size Are there any recipes that you recommend and/or show?!. Thank you I LOVE my new slow cooker”

Helpful Report

Posted 2 months ago

Hi Deborah Many thanks for your 5 star comments about your Slow Cooker. I was delighted to read how happy you were with your Slow Cooker. We would recommend such internet sites as BBC Good Food or indeed our Customer Services Team could assist with any enquiry you may have. Keith - Group Customer Services Manager

Posted 2 months ago

“This Tower Manual Microwave is an excellent product for the price it does everything that I want it to do and would certainly recommend this product to anyone.”

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Posted 2 months ago

Hello William, Thanks for your 5 star comments about your Tower Microwave. Best wishes Keith - Group Customer Services Manager

Posted 2 months ago

Tower is rated 4.2 based on 4,986 reviews