Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,572 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love love the bin, my kids love it too”

Helpful Report

Posted 1 year ago

Hi It was wonderful to read your 5 star comments about how much you love your new Bin. Here at Tower we are slightly biased when it comes to our products and we love our Bins too !!!! Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“It’s a nice colour to Match our other equipment”

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Posted 1 year ago

Hi Matthew, Thanks for your 5 star comments and indeed your valuable order from Tower. I was delighted to read your latest product is a match for your other product. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Really simple and easy to use. Affordable and looks the part. I do all my oven cooking now in my air fryer as its easy to clean too. Ovens aren't for sure. If you don't have one i think it’s probably time to invest. You don't have to pay lots of money for one, same result and less technical if its cheaper.”

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Posted 1 year ago

Hello Mupity Mu What a wonderful review to receive about your Air Fryer. Everyone here at Tower HQ was delighted to read your kind words and that you picked Tower for your valuable order. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“It’s so good easy to use perfect for cooking thanking you”

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Posted 1 year ago

Hi Thanks for your 5 star comments and for being a great customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“The Tower Airfryer is an efficient, cost effective and healthier option to fry your snacks and get your sunday parties kicking in 15 mins. Its very easy to clean, very low maintenance and works everytime. Highly recommended.”

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Posted 1 year ago

Hello Many thanks for your fantastic 5 star comments about your Air Fryer. When it comes to our Air Fryers we are a little biased and we think our Air Fryers are great !!! If you have any enquiries moving forward please be assured our Customer Services Team are always available to help. Keith - Group Customer Services Manager

Posted 1 year ago

“Good product fair price”

Helpful Report

Posted 1 year ago

Hello Many thanks for your 5 star comments. Here at Tower we pride ourselves on providing quality products at affordable prices supported by great customer service. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Got my tower made a roast and it was abs fantastic the meat was so juicy and tender and the crackling on meat was so crispy I recommend the tower it’s just as good as a ninja if not better”

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Posted 1 year ago

Hello Catherine, Many thanks for your kind words and recommendation about your Tower Air Fryer. Our Air Fryers are so versatile and it was wonderful to read about the delicious roast dinner you cooked. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I have bought item for a Xmas gift”

Helpful Report

Posted 1 year ago

Hi Katrina, Thanks for choosing Tower to make your valuable purchase Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Worth every penny. Clear instructions. Although still experimenting meals I have so far prepared have been successful especially the kebabs once I grasped how to set them up”

Helpful Report

Posted 1 year ago

Hello Teresa, Many thanks for your 5 star comments about your Tower Air Fryer. Here at Tower we are very proud of our Air Fryers and we were delighted to read your kind words. Rest assured our Customer Services Team are always available should you need any assistance in the future Keith - Group Customer Services Manager

Posted 1 year ago

“My first ever Air fryer. A bit noisier than a small fan heater. Interesting design like an alien bot egg or a strange crash helmet. As expected: quick cooking time and relatively low power consumption. Just cooked Chicken nuggets in 8 minutes and was just right. I can't do comparison, but I would say that the 4ltr Air Fryer is a perfect kitchen appliance for one person. Thanks to Iceland for the great discount offer, making it inexpensive and a great bargain deal.”

Helpful Report

Posted 1 year ago

Hi Graham, Thanks for taking the time to leave your kind words about your Air Fryer. Rest assured our Customer Services Team are always available should you require any assistance moving forward. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Brought the tower 4L air fryer few weeks ago and have ONLY used it a handful of times BUT so far am impressed.... good value for money and easy to use and clean... would DEFINITELY RECOMMEND!!! 👍🙌🫡💯💯”

Helpful Report

Posted 1 year ago

Hi Emma, Many thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. It was great to read how impressed your have been so far with your Air Fryer. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Iron arrived 2 days after ordering, but unfortunately the water filling cup was broken. This problem was quickly dealt with and a replacement arrived the next day. An excellent and friendly service. Thank you.”

Helpful Report

Posted 1 year ago

Hi Many thanks for taking the time to leave your 5 star comments about Tower. I was sorry to learn of the issue which had occurred with your Steam Iron but I was delighted to read how our Customer Services Team acted quickly to resolve your enquiry. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Huge 6L tray caters for most events/meals. Only had a couple of weeks but easy to use and great results. Would recommend.”

Helpful Report

Posted 1 year ago

Hi Harry Many thanks for your 5 star comments about your Tower product - I was delighted to read about your initial results. Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I've only used the air fryer twice so far but it's amazing. The food is cooked quicker and tastes alot better”

Helpful Report

Posted 1 year ago

Hi Jane, Thanks for your 5 star review for your Air Fryer. Here at Tower we are a little biased and we think our Air Fryers are amazing too !!! Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Great product. Sturdy and simple to use.”

Helpful Report

Posted 1 year ago

Hi Thanks for your valuable comments and indeed for choosing Tower for your purchase. Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Great product; simple and straightforward controls”

Helpful Report

Posted 1 year ago

Hi Dave, Thanks for your 5 star comments about your Tower product. It was great to read how simple and straightforward you found your product to use. Our Customer Services Team are always available should you have any enquiries moving forward. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Going good , looks great but unsure if it’s going to stand the test of time . Sturdy and stylish”

Helpful Report

Posted 1 year ago

Hi Thanks for your 5 star comments about your Tower product Rest assured your product is supported by a warranty which can be extended free of charge Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Fantastic works like a charm”

Helpful Report

Posted 1 year ago

Hi John, It was great to read your 5 star comments about your Tower product working like a charm. Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Love how quickly the iron heats up and, being free from the cable and base make it much lighter too. Very happy.”

Helpful Report

Posted 1 year ago

Hello Christine, It was lovely to read your 5 star comments about your cordless iron from Tower. Rest assured our Customer Services Team are always available should you require any assistance in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Quality and price is good also does everything you expect from it.”

Helpful Report

Posted 1 year ago

Hi Many thanks for taking the time to leave your comments and indeed for your valuable order from Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,572 reviews