Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,572 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love using this technology ,its so easy to use ,and also cooks to hight quality, when you have a busy and just you need to cook quick ,this is the job ,well done thanks.”

Helpful Report

Posted 1 year ago

Hi Gary Many thanks for taking the time to leave your comments about your Tower product. Everyone here at Tower HQ appreciated your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“I recently discovered this brand and immediately fell in love with it. The quality of the products is better than other traders and at a nice price. Thank you”

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Posted 1 year ago

Hi Jane, What a fantastic review to receive - many thanks for your kind words about Tower. Here at Tower we pride ourselves on providing quality products at affordable prices supported by great Customer Service. Everyone here at Tower HQ was delighted to read your comments. With our best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Love it works lovely”

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Posted 1 year ago

Hello Many thanks for your 5 star comments about your Tower product and for being such a great customer. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“I bought the 4ltr Vortex air fryer to test it against my duel air fryer from another manufacturer. My other took 21 minutes to cook Asdas own straight cut chips the Tower one took 13 minutes with crisper chips so it's a big thumbs up from Me, over the moon. If I had tried the tower first I could have bought 2 for the price I paid for the duel fryer.”

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Posted 1 year ago

Hi Mike, Many thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. We were delighted to read about the results you are seeing. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Stylish, fitting neatly on my kitchen top. Looks lovely, very pleased. Great service with fast delivery too”

Helpful Report

Posted 1 year ago

Hi Judy Thanks for your comments about the order and delivery experience of your Tower product. We were pleased to read how your Tower product has made a great addition to your kitchen. Rest assured our Customer Services Team are always on hand should you have any enquiries in the future. Keith - Group Customer Services Manager

Posted 1 year ago

“Well worth it”

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Posted 1 year ago

Hi Thanks for your kind words and indeed your valuable order. We hope you enjoy using your Tower product - rest assured our Customer Services Team are always available should you have any issues in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Fantastic price. Service. Product. Looking forward to enjoying more. So far far better tasting food than average alternative cooking methods”

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Posted 1 year ago

Hi Rachel, Thanks for your valuable comments about your Tower product. Here at Tower we are proud to provide quality products at affordable prices supported by great Customer Service. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Amazing, Absolutely Love it! Thank you Mrs Andrea Winstanley”

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Posted 1 year ago

Hello Andrea, Many thanks for your 5 star comments and indeed your valuable order from Tower. Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Well this is my second air fryer Only bit that dose not fit from my old tower air fryer is the basket but not the end of the world A lot bigger inside than my old model Will get full chicken in this model Cooked the food just the way tower air fryers always do 😜😜😜😜 5 stars from me”

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Posted 1 year ago

Hi Scott Thanks for your 5 star comments about your Tower Air Fryer. We were delighted to read your comments about how your Air Fryer suits your own requirements. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Recently bought the 1500w air fryer, The first time i used it was to cook a 1.7 kilo gammon joint which took just 50 minutes to cook where as it would have been well over an hour to cook in my conventional oven. Well pleased with the results.”

Helpful Report

Posted 1 year ago

Hi Thanks for your 5 star comments about your Tower Air Fryer. It was great to read about the results of the gammon joint you cooked which sounded mouth watering !!!! Kind regards Keith - Group Customer Services Manager

Posted 1 year ago

“My second tower product and absolutely perfect”

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Posted 1 year ago

Hi Many thanks for your 5 star comments about your Tower product and indeed thanks for being such a loyal customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Love this air fryer !”

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Posted 1 year ago

Hello Susan, Thanks for your 5 star review. Here at Tower we are of the same opinion as you - we love our Air Fryers too !!!! Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I ordered a replacement paddle for my tower bread maker and spoke to Sophie. The service Sophie and the team gave was excellent, and I was kept updated on email throughout. I would definitely recommend”

Helpful Report

Posted 1 year ago

Hi Yvonne, Thanks for taking the time to leave your 5 star comments about your recent experience with our Customer Services Team. Here at Tower we believe the service and commitment we show to our customers is different to that of other organisations. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Looks good. Works well.”

Helpful Report

Posted 1 year ago

Hi It was great to read your review that your Tower product is working well. Our Customer Services Team are always available should you have any enquiries moving forward. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Love the cordless iron easy to use. And gets all the creases out easy to store”

Helpful Report

Posted 1 year ago

Hi Jacqueline, It was wonderful to read your comments about your Tower Cordless Iron. We love our Steam irons which always get rid of those stubborn creases. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“This is my first duo airfryer, bought from Tower. Very Easy to set up, easy to use with straight forward instructions. Looks great and a fantastic price too. Thank you!”

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Posted 1 year ago

Hi Sarah, Thanks for your 5 star comments about your Tower Air Fryer. It was great reading how you are using your Air Fryer. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Keith - Group Customer Services Manager

Posted 1 year ago

“I like this Bin as I don’t have to touch it and so far it’s working good.”

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Posted 1 year ago

Hi Many thanks for your 5 star comments about your Tower Sensor Bin. We were delighted to read how much you like your Bin. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Just what I wanted. Just wish it came with bin liners.”

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Posted 1 year ago

Hi Sarah Many thanks for your 5 star comments about your Tower product. We hope you visit our website again very soon to check out our fantastic range of products. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“This is my first duo airfryer, bought from amazon on offer. Easy to set up, easy to use with straight forward instructions. Washing the baskets is simple. Food cooked evenly , have used the duo baskets seperate and together with no loss of power”

Helpful Report

Posted 1 year ago

Hello Tracey It was wonderful to read your comments about your Tower Air Fryer. We were so pleased you have set up and started cooking with your Air Fryer. Please be assured our Customer Services Team are always available should you require any help in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“This is the 2nd one I have had and love the easy features and interface I would recommend, I use it most days and recently did a roast joint which was so easy”

Helpful Report

Posted 1 year ago

Hi Rebecca, Many thanks for your 5 star review of your Tower product Everyone at Tower HQ appreciates your fantastic comments. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,572 reviews