Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,572 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it, it looks great in my Kitchen. The large baskets are brilliant can feed the whole family. Not much need for my oven anymore 😀”

Helpful Report

Posted 1 year ago

Hello Max, It was great to read your 5 star comments about your Tower Air Fryer. We were delighted you selected Tower for your valuable purchase. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I am truly overjoyed with the Vortex 4 Litre Air Fryer. It does impressive jacket potatoes with a crispy skin in no time at all. I am still getting to know the Air Fryer but would thoroughly recommend it.”

Helpful Report

Posted 1 year ago

Hi Linda, Many thanks for your kind words about your Tower Vortex Air Fryer. There's nothing better than a delicious jacket potato with crispy skin !!!! Rest assured our Customer Services Team are always on hand if you need any assistance in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“5 out of 5”

Helpful Report

Posted 1 year ago

Hi Andrew, Thanks for your 5 out of 5 comments about Tower. Here at Tower we love hearing from our customers - rest assured our Customer Services Team are always on hand if you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Item just as described prompt service and a good price”

Helpful Report

Posted 1 year ago

Hi Ian, Many thanks for your 5 star comments. I was delighted to read your Tower product was as expected - rest assured our Customer Services Team are always on hand should you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Lovely style hood steam boost, very very happy”

Helpful Report

Posted 1 year ago

Hello Irene, Many thanks for your 5 star comments about your Tower product. We hope you visit our website again very soon to see our fantastic range of products. Kind regards Keith - Group Customer Services Manager

Posted 1 year ago

“I have had quote a few tower products veg steamer, air fryer, and hand held hoovers they are very good quality.”

Helpful Report

Posted 1 year ago

Hello Kathleen, It was wonderful to read your 5 star comments about the range of products you have from Tower. Thanks so much for being such a loyal customer of Tower - its greatly appreciated. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Bought yesterday. Used once so far. Absolutely delicious. Best wedge fries ever.”

Helpful Report

Posted 1 year ago

Hi Jot, Thanks for your 5 star comments about your Tower product. The wedge fries should delicious !!!! Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“A very quick delivery,the kettle looks much nicer even than advertised picture, Boiling very fast. Extremely happy with the product.”

Helpful Report

Posted 1 year ago

Hi Janet Thanks for taking the time to leave your 5 star comments about your Kettle from Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent does what it says on the box”

Helpful Report

Posted 1 year ago

Hi Many thanks for taking the time to leave your 5 star comments about your Tower product. We were delighted to read your product is meeting your expectations. Rest assured our Customer Services Team are always available to help with any enquiry you may have. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“I give the Tower Vortex 5 out of 5 x quick delivery, very reasonable priced, and easy to use x I have not used my oven for awhile now x you can do so many different things in an airfryer and this 5L is very spacious. Would highly recommend.”

Helpful Report

Posted 1 year ago

Hello Julie, Thanks for your wonderful words about your Tower Vortex Air Fryer. It was great to read about your smooth order and delivery experience. Here at Tower we pride ourselves on providing great products and affordable prices supported by fantastic Customer Service. Take care Keith - Group Customer Services Manager

Posted 1 year ago

“Or YESSS I am very happy with this my Air fryers life makes much better when you are working mother, my 3 girls can used it when I am very busy”

Helpful Report

Posted 1 year ago

Hello Renuka, I was delighted to read your review about your Tower Air Fryer. Rest assured our Customer Services Team are always available should you require any assistance in the future. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Very responsible company to deal with! Fast response, friendly reply. Nice design product as well, better than the old model. Recommended !”

Helpful Report

Posted 1 year ago

Hello Many thanks for your 5 star comments and recommendation of Tower and its products - its greatly appreciated. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Brought the CeraGlide 2in1 2400w cord/cordless steam iron really good iron love the fact I can iron without the lead getting in the way, heats up quickly, has a large water cavity so less filling up.”

Helpful Report

Posted 1 year ago

Hello Melinda, Thanks for your kind words about your Ceraglide Iron from Tower. We loved reading how much you like your Iron - rest assured if you have any enquiries in the future our Customer Services Team would love to help. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I love my air fryer just one drawer”

Helpful Report

Posted 1 year ago

Hi Anna, Many thanks for your 5 star comments about your Tower Air Fryer. We were delighted to read how you love your Air Fryer. We are a little bias here at Tower and we love our Air Fryers too !!! Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I am impressed by the product, food comes out very tasty and cooked to perfection. Happy with my purchase”

Helpful Report

Posted 1 year ago

Hi Thanks for your 5 star comments about your Tower product. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Amazing product cooks well looks good I would say better than ninja or as good in every way”

Helpful Report

Posted 1 year ago

Hi Michael, Thanks for your 5 star comments and indeed your valuable order. Here at Tower we are proud of our product range as well as the supporting service provided by our Customer Services Team. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Love, love, love tbis! Such a bargain as well. Highly recommended 👌”

Helpful Report

Posted 1 year ago

Hi Thanks for taking the time to leave your comments about your Tower product. Kind regards Keith - Group Customer Services Manager

Posted 1 year ago

“Only just arrived today and so far have only done baked potatoes but it's looking good!”

Helpful Report

Posted 1 year ago

Hi Nigel, Thanks for taking the time to leave your comments about your Tower product. Rest assured our Customer Services Team are always available should you need any assistance in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“This iron is amazing! So nice and light and easy to use either corded or cordless. I rate this 5/5.”

Helpful Report

Posted 1 year ago

Hi Christine, It was wonderful to read your 5 star comments about your Tower product. Thanks for choosing Tower for your valuable order Regards Keith - Group Customer Services Manager

Posted 1 year ago

“it was perfect loved the cooler bag”

Helpful Report

Posted 1 year ago

Hi Many thanks for your kind words and indeed your valuable order from Tower. Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Regards Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,572 reviews