Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,639 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Tower 5 star review on 21st October 2025

V Solcombe

Tower 5 star review on 10th October 2025

253

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not used yet,but looks good ,the second one weve had”

Helpful Report

Posted 10 months ago

Hello Michael, Thanks for your 5star comments and for choosing Tower for your valuable order. Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Keith - Group Customer Services Manager

Posted 10 months ago

“We love our Tower Dual Basket air fryer. It has changed the way we do things in the kitchen. Cooking healthily and more unique food choices. Couldn’t be without it. So glad we got one. 5*+.”

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Posted 10 months ago

Hello DJD What a wonderful review to receive. Everyone at Tower was delighted to read how you are using your Tower Air Fryer. Best wishes Keith - Group Customer Services Manager

Posted 10 months ago

“This is a Christmas present for my granddaughter, so this item is not in use yet,so can’t comment.”

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Posted 10 months ago

Hello Anita Thanks for your wonderful comments. We hope your grand-daughter loves their Tower product. Rest assured if you need any assistance in the future our Customer Services Team are always available to help. Regards Keith - Group Customer Services Manager

Posted 10 months ago

“I had the dual drawer 9lt tower and really liked it but this one is slightly smaller but is in my opinion a lot better, it just cook's things quicker plus because I have had a air fryer before it's a lot easier to understand. I wouldn't hesitate to recommend this air fryer.”

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Posted 10 months ago

Hello Many thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. We were delighted to read how your kind words. Rest assured our Customer Services Team are always available should you need any help in the future. Keith - Group Customer Services Manager

Posted 10 months ago

“Very good & will be an asset to the kitchen to make nice drinks from fruit that’s gone soft”

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Posted 10 months ago

Hello Janet Thanks for your kind words. We were so thrilled to read how your Tower product has been a great addition to your kitchen Thanks for your valuable order. Keith - Group Customer Services Manager

Posted 10 months ago

“Simply one of my favourite most used kitchen appliances. Absolutely delighted with my Tefal Soupmaker. Easiest way to produce 1.5litres of delicious home made soup.No chemicas/additives just pure vegetables and my own spices. Highly recommended. Such a healthy option. All done in 20 minutesx”

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Posted 10 months ago

Hello Jennifer Many thanks for your 5 star comments about your Soup Maker. We were so pleased to read about the delicious soup you have made. Thanks for your valuable order. Best wishes Keith- Group Customer Services Manager

Posted 10 months ago

“Fair price. Quick delivery. No need for a call in to customer service. Would definitely buy from them again.”

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Posted 10 months ago

Hello Many thanks for your wonderful review. Here at Tower we pride ourselves on delivering quality products at affordable pries supported by fantastic customer service. Best wishes Keith - Group Customer Services Manager

Posted 10 months ago

“Good product does what it says”

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Posted 10 months ago

Hello Terry Many thanks for your 5star comments about your Tower product. I was delighted to read your product performs as expected. If we can help in anyway in the future we'd love to hear from you. Keith - Group Customer Services Manager

Posted 10 months ago

“Excited to use ! Not to heavy and fits into perfect kitchen space as I have a small galley kitchen ! Anyway Just arrived . Did the dry test run.. looking for the recipe book QR code .. would love to see a video of the tower being used for multipurpose foods etc ??? Is that possible . Will update after a weeks cooking … excited to rustle up a few ideas and get the family feedback ! My daughter mentioned bagel pizzas ! And my son said he used his flat mates Tower for 3 years at uni !”

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Posted 10 months ago

Hello Wendy Thanks for taking the time to leave your 5 star comments. Here at Tower our customer comments and feedback are so important to us. Regards Keith - Group Customer Services Manager

Posted 10 months ago

“We purchased the tower 10 in 1 airfryer/oven What a fantastic piece of kit. Need to try the rotisserie ASAP”

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Posted 11 months ago

Hello Julie Many thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. Best wishes Keith - Group Customer Services Manager

Posted 10 months ago

“I recently got a Air Fryer with a rotisserie chicken function, absolute game changer you don't know what your missing. I would 100% recommend this to anyone. Great work :)”

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Posted 11 months ago

Hello Adam It was so pleasing to read your wonderful comments about your Air Fryer. We'll let you into a secret - we love our Air Fryers too !!! Thanks for your valuable order and for being such a great customer of Tower. Keith - Group Customer Services Manager

Posted 11 months ago

“Very nice.”

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Posted 11 months ago

Hi Thanks for your 5 star comments about your Tower product. We hope you visit our website again very soon to check out our fantastic range of products. Keith - Group Customer Services Manager

Posted 11 months ago

“I’m a person who didn’t want an air fryer 🤣 I’ve bought the 11L 2 doors model and it’s FANTASTIC. I’m using it everyday and don’t know how I managed without it. So versatile and easy to use and quick. I’m very happy and would recommend it to everyone. Thank you”

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Posted 11 months ago

Hello Sue Thanks for your wonderful comments - we were delighted you chose Tower for the purchase of your Air Fryer. Rest assured our Customer Services Team are always available should you need any help moving forward. Keith - Group Customer Services Manager

Posted 11 months ago

“Brilliant little air fryer, a complete absence of digital displays👍. Lovely old school temperature and timer control 😃 Only thing I would like is contrasting colour on control indicators.”

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Posted 11 months ago

Hi Thanks for your wonderful comments about your Tower Air Fryer. Here at Tower our customers comments and feedback are so important to us. With best wishes Keith- Group Customer Services Manager

Posted 11 months ago

“Love my new air fryer, especially the spit roast / rotisserie feature”

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Posted 11 months ago

Hello Sally Many thanks for your 5 star comments about your Tower Air Fryer. Rest assured our Customer Services Team are always available should you need any help in the future. Keith - Group Customer Services Manager

Posted 11 months ago

“After my Tower broke l was impressed by the prompt service of customer services. Nic organised a new Tower Airfryer oven different to my original one. It's brilliant and would recommend this model.”

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Posted 11 months ago

Hello Mary Thanks for your kind words about the recent service provide by Nic from our Customer Services Team. Here at Tower we understand on rare occasions items may break and when this does happen our Team acts quickly to help our customers - I was delighted to read this was the case with your enquiry. Best wishes Keith - Group Customer Services Manager

Posted 11 months ago

“I have just bought my blue Cavaletto salt & pepper grinder to match my other items. Love them all. This grinder is easy to use, refill, & it looks gorgeous. The only thing being that the S for salt grinds the pepper & the P grinds the salt 😂 I am going to swap the salt & pepper into the opposite sides. Then try to remember next time I fill it.”

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Posted 11 months ago

Hello Sue Thanks for taking the time to leave your 5 star comments about your Salt & Pepper mills. If you do need any assistance in the future our Customer Services Team would love to help. Keith - Group Customer Services Manager

Posted 11 months ago

“I'm happy with it”

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Posted 11 months ago

Hello David Thanks for your kind words - we were delighted to read how happy you were with your Tower product. Keith - Group Customer Services Manager

Posted 11 months ago

“Very pleased with the it”

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Posted 11 months ago

Hello Thanks for taking the time to leave your 5 star comments about your Tower product. Many thanks Keith - Group Customer Services Manager

Posted 11 months ago

“Liked the air fryer still getting used to it.”

Helpful Report

Posted 11 months ago

Hello Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. Here at Tower we understand new products may take a little time to get used to that's why our Customer Services Team are always available to help. Best wishes Keith - Group Customer Services Manager

Posted 11 months ago

Tower is rated 4.2 based on 5,639 reviews