Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,572 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 1 year ago

Hi Thanks for your excellent comments about your Tower product. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Great product really easy to use. Well worth the money”

Helpful Report

Posted 1 year ago

Hello Many thanks for taking the time to leave your 5 star comments about your Tower product. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“I bought a Toshiba microwave combi air fryer last week and was so disappointed with it. Try as I might I could not work out how to use it. The instructions are useless and I lost confidence completely. I did go back to the supplier who showed me the sequence of buttons to press but still I couldn’t get it. To the rescue came my daughter and grandson who showed me their 5 in 1 model T17038. I couldn’t believe how easy it was to use. I asked them to order one the same for me. It arrived yesterday and tonight I made my first meal. It is so easy just set time and temperature and go. You don’t need a degree in technology. It was half the price of the Toshiba and I love it.”

Helpful Report

Posted 1 year ago

Hi Jo Thanks for your kind words about your Tower Microwave. It was great to read your comments. Rest assured our Customer Services Team are always available to help with anything in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“My second tower airfryer as my first one the element went on it purchase the double drawer one loving it so far just getting to grips with it”

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Posted 1 year ago

Hi Liz, We were delighted to read your 5 star comments about the purchase of your Tower Air Fryer. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Fantastic air fryer, easy to use, easy to clean, it’s quiet and perfect size for a small family. 10/10 and would recommend”

Helpful Report

Posted 1 year ago

Hi Thanks for your 10/10 recommendation for your Tower product. Everyone here at Tower HQ was delighted to read your comments. Keith - Group Customer Services Manager

Posted 1 year ago

“My new fryer came super quick and was well packaged on arrival. No issues at all, thanks!”

Helpful Report

Posted 1 year ago

Hello Jennifer Many thanks for your 5 star comments about the delivery experience of your Tower Air Fryer. Our courier partners do a fantastic job making sure our customers receive their parcels quickly and safely. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Reasonably easy to understand but wish the time started at zero”

Helpful Report

Posted 1 year ago

Hi Helen, Thanks for your 5 star comments. Here at Tower we love hearing from our customers as it allows us to improve the products and services we offer. Rest assured your valuable comments have been forwarded to our Product Development Team Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Brilliant love it , love using it”

Helpful Report

Posted 1 year ago

Hi Erica, It was great to read how you love using your Tower product. Thanks for your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Very good price & good delivery”

Helpful Report

Posted 1 year ago

Hello Thanks for taking the time to leave your 5 star review. We were delighted to read how our courier partners safely delivered your parcel to you. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Price was exceptional”

Helpful Report

Posted 1 year ago

Hi Thanks for your kind words. Here at Tower we pride ourselves on offering great products at affordable prices supported by fantastic Customer Service. We hope you visit our website again very soon to see our wonderful range of products. Keith - Group Customer Services Manager

Posted 1 year ago

“Saves time and energy”

Helpful Report

Posted 1 year ago

Hi Thanks for your 5 star comments about your Tower product. Rest assured our Customer Service Team are always available if you need any help in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent value”

Helpful Report

Posted 1 year ago

Hi Nigel, Many thanks for your 5 star comments about your Tower product. Kind regards Keith - Group Customer Services Manager

Posted 1 year ago

“Great product. Looks fab in the kitchen. Easy to use and program. So good I've bought 3 of them!”

Helpful Report

Posted 1 year ago

Hi Anthony Thanks for your wonderful comments about Tower. I was delighted to read how your Tower product has made a great addition to your kitchen. Thanks also for being such a loyal customer. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Another superb tower product I have several now in my household and we are very pleased with them all”

Helpful Report

Posted 1 year ago

Hi Many thanks for your 5 star comments about your Tower product. Everyone here at Tower HQ was delighted to read your review. Thanks for being such a loyal customer of Tower. Keith - Group Customer Services Manager

Posted 1 year ago

“Lovely kettle smart looking and efficient.”

Helpful Report

Posted 1 year ago

Hello Denice, Many thanks for your 5 star comments about your kettle from Tower. Everyone here at Tower really appreciates your valuable order. Best wishes. Keith - Group Customer Services Manager

Posted 1 year ago

“Had it a few days now what a life changer, should have got one years a go.”

Helpful Report

Posted 1 year ago

Hello Thanks for your valuable order and your comments about your Tower product. Should you have any further enquiries moving forward our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Really good value product”

Helpful Report

Posted 1 year ago

Hi George, Thanks for your 5 star comments and for being a great customer of Tower. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Cooke’s everything to perfection need I say more big yes for me and my friends”

Helpful Report

Posted 1 year ago

Hi Kenny, Thanks for your wonderful comments about your Tower product. We were delighted to read about the perfect cooking !!! Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Received my new kettle today! So pleased how stylish it looks, and such a quiet boil. Great price too. Many thanks.”

Helpful Report

Posted 1 year ago

Hell Teresa, Thanks for your 5 star comments about your Tower kettle. Everyone here at Tower HQ really appreciates your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“I am very happy with my choice! Very elegant, gorgeous looking air fryer. There are multiple functions to choose from and 6L air fryer is big enough to cook a whole chicken! Love it!”

Helpful Report

Posted 1 year ago

Hello Erika, Many thanks for your 5 star comments about your Tower Air Fryer. We were delighted to read how happy your were with your choice. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,572 reviews