Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,039 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy communication Good products Good service”

Helpful Report

Posted 9 years ago

“Outstanding service from the team from start to finish, couldn't fault it. And on top of that the merchandise itself is fab, and delivery was incredibly quick. Absolutely no complains at all!”

Helpful Report

Posted 9 years ago

“VERY HAPPY”

Helpful Report

Posted 9 years ago

“WE WERE KEPT WELL INFORMED AT EVERY STAGES, SAMPLE SEND VERY PROMPTLY. REALLY HAPPY WITH THE PRODUCT AND SERVICE. THANK YOU!”

Helpful Report

Posted 9 years ago

“They were very efficient and precise with confirming the final proofs to avoid any disappointment. We made a few amendments during our ordering process and this was managed with a very positive approach.”

Helpful Report

Posted 9 years ago

“Great communication and competitive pricing!”

Helpful Report

Posted 9 years ago

“The goods we ordered arrived on time but, although the correct address was clearly stated on the order form and purchase order, they were delivered to the wrong address, so had to be forwarded on and in fact arrived one day late. Other than that the goods are fine.”

Helpful Report

Posted 9 years ago

“The A5 Notebook we ordered was exactly what we were looking for at the event we ordered them for, they were delivered on time and looked professional.”

Helpful Report

Posted 9 years ago

“Great customer service, friendly and very helpful. We ordered pads and pens and very happy with the quality of the products.”

Helpful Report

Posted 9 years ago

“Our order was processed extremely quickly and everyone I dealt with was extremely helpful. They keep their promises - a rare commodity these days.”

Helpful Report

Posted 9 years ago

“As usual a very quick turnaround on our order from start to finish. Very happy with the finished product.”

Helpful Report

Posted 9 years ago

“Delivery of items at short notice!”

Helpful Report

Posted 9 years ago

“Swift turnaround, clear communication throughout and most of all a top quality product coupled with value for money”

Helpful Report

Posted 9 years ago

“Ordering process was very clear and quick.”

Helpful Report

Posted 9 years ago

“We received our order and are pleased with the quality and customer service we received. They are always very helpful an making sure the client is happy with their order. Would recommend them to everyone. Keep up the good service”

Helpful Report

Posted 9 years ago

“Fantastic customer service and a really quick service - have used on many occasions”

Helpful Report

Posted 9 years ago

“Amazing customer service, lovely people, especially Poppy. However, the rest of the team is absolutely lovely as well!”

Helpful Report

Posted 9 years ago

“Our customers have commented on the high quality of the mugs you produced for us. We are delighted with them.”

Helpful Report

Posted 9 years ago

“Quick speedy service and very helpful staff”

Helpful Report

Posted 9 years ago

“Prompt and friendly communications; product delivered exactly as ordered.”

Helpful Report

Posted 9 years ago

Total Merchandise is rated 4.8 based on 2,039 reviews