Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,039 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

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“Very helpful staff, great products, merchandise came very quickly.”

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Posted 9 years ago

“Really good service, good quality product and quick postage”

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Posted 9 years ago

“Kelly was very sufficient with our order.”

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Posted 9 years ago

“Samantha Robbins was extremely useful, with quick replies on orders that needed to be placed last minute.”

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Posted 9 years ago

“Great customer support, very professional product produced which reflects our company branding.”

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Posted 9 years ago

“I had good 1:1 service from Kelly. The product arrived as expected.”

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Posted 9 years ago

“Total Merchandise were professional and treated our order as important at very step of the way.”

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Posted 9 years ago

“Great service!”

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Posted 9 years ago

“We are very happy with the final product.”

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Posted 9 years ago

“The mugs we ordered arrived in a different size from the agreed proofs making our logo look way too small and a bit silly.”

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Posted 9 years ago

“Excellent support and service, good price, very quick turnaround”

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Posted 9 years ago

“Very professional and efficient company to work with. All our items arrived on time and a very good quality.”

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Posted 9 years ago

“Prompt replies to any correspondence”

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Posted 9 years ago

“Friendly staff with good service & quick supply. They kept in touch, informed us each step of the process and I'm very happy with the results. Will certainly use again.”

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Posted 9 years ago

“Their delivery was speedy and timely as always. They are a very reliable company and the quality of the product is great! Very satisfied with the end result.”

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Posted 9 years ago

“I particularly like that you always deliver on time, and I don't have to worry about it!”

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Posted 9 years ago

“Natalie and the team provided us with great service and were happy to support at all times. The delivery of the products arrived 2 days early which was a pleasant surprise. I highly recommend others to choose Total Merchandise as a supplier.”

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Posted 9 years ago

“Great product range and great service once again! I would have no hesitant in recommending Total Merchandise to any business that needs personalise merchandise at a great price point.”

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Posted 9 years ago

“Quick turnaround”

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Posted 9 years ago

“The customer service team were incredibly helpful & patient with us, as we changed the size & font of our order for personalised pens several times before it was just as we wanted them. We are incredibly pleased with the end result. We definitely look forward to doing business with Total Merchandise again.”

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Posted 9 years ago

Total Merchandise is rated 4.8 based on 2,039 reviews