Total Merchandise Reviews

4.75 Rating 1,204 Reviews
96% of reviewers recommend Total Merchandise
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01376 509092


Suite 1, The Centre, The Crescent, Colchester Business Park

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Next Day
average delivery time
on-time delivery
Greater than 94%
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
Under an hour
queries resolved in
"We ordered some branded promotional mugs for our wedding fairs and they are lovely. Quick service and the mugs are high quality. There were a couple of breakages on delivery and we have been refunded for the damaged goods."
Posted 3 weeks ago
"Prompt responses, easy to deal with, quick turn around and great product, thank you, particularly to Jade."
Posted 1 month ago
"I love the bags and thank you for great service!"
Posted 2 months ago
"I had great service from Hollie on my initial request I am dyslexic with mental health issues and not computer trained she walked me patiently through every step, she never made me feel silly just supported I was so grateful. Jade then took over my order giving me time, patience, communication and support. Excellent service from these two ladies with a vulnerable customer well done and I cant thank you enough."
Posted 1 year ago
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Total Merchandise is rated 4.75 based on 1,204 reviews

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Alice, Customer Support