Total Merchandise Reviews

4.75 Rating 1,204 Reviews
96% of reviewers recommend Total Merchandise
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Phone:
01376 509092

Email:
info@totalmerchandise.co.uk

Location:
Suite 1, The Centre, The Crescent, Colchester Business Park

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
99%
on-time delivery
Greater than 94%
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
Under an hour
queries resolved in
5
Jackie
"We ordered some branded promotional mugs for our wedding fairs and they are lovely. Quick service and the mugs are high quality. There were a couple of breakages on delivery and we have been refunded for the damaged goods."
Posted 3 weeks ago
5
Lindsay
"Prompt responses, easy to deal with, quick turn around and great product, thank you, particularly to Jade."
Posted 1 month ago
"I love the bags and thank you for great service!"
Posted 2 months ago
"I had great service from Hollie on my initial request I am dyslexic with mental health issues and not computer trained she walked me patiently through every step, she never made me feel silly just supported I was so grateful. Jade then took over my order giving me time, patience, communication and support. Excellent service from these two ladies with a vulnerable customer well done and I cant thank you enough."
Posted 1 year ago
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Total Merchandise is rated 4.75 based on 1,204 reviews

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Alice, Customer Support