Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,003 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service with fantastic communication from Beth.”

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Posted 3 years ago

Thank you for the amazing review, Jordan!

Posted 3 years ago

“Great service as always”

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Posted 2 years ago

Thanks for the excellent review, Joy!

Posted 2 years ago

“Brilliant service. Timely replies to queries and delivery as promised.”

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Posted 2 years ago

Thank you for the amazing five-star review!

Posted 2 years ago

“Great service again - thank you - Marissa - Edge Foundation”

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Posted 3 years ago

Hi Marissa, thank you for the excellent review!

Posted 3 years ago

“very easy to use and friendly staff”

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Posted 3 years ago

Thanks for the brilliant review, Pamela!

Posted 3 years ago

“very easy company to work with quick turnaround”

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Posted 3 years ago

Hello Tony, thank you for the brilliant review!

Posted 3 years ago

“Good product, delivered quickly and would recommend them”

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Posted 3 years ago

Hello Keith, thanks for the excellent five-star review and recommendation!

Posted 3 years ago

“Very good and quick communication throughout process.”

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Posted 10 months ago

“Absolutely brilliant company! Have placed 3 orders with them and they have produced the goods every time! Customer service is exceptional. We will be using them again very soon.”

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Posted 1 year ago

Hi Jon - thanks so much for the amazing feedback! We're delighted to read your feedback and look forward to working with you on your next order soon.

Posted 1 year ago

“Quick service”

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Posted 2 years ago

Thanks for the great review, Michael.

Posted 2 years ago

“Good Service and quick turn around very easy company to deal with.”

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Posted 3 years ago

Hi Wendy - thank you for the brilliant review!

Posted 3 years ago

“I had great service from Hollie on my initial request I am dyslexic with mental health issues and not computer trained she walked me patiently through every step, she never made me feel silly just supported I was so grateful. Jade then took over my order giving me time, patience, communication and support. Excellent service from these two ladies with a vulnerable customer well done and I cant thank you enough.”

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Posted 6 years ago

Total Merchandise is rated 4.8 based on 2,003 reviews