Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,039 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time and very nice!”

Helpful Report

Posted 9 years ago

“Great service, thanks for making it happen!!!!!”

Helpful Report

Posted 9 years ago

“Got exactly what I ordered and on a very short timescale. Prompt replies to e-mails and kept up to date on the progress of the order at every stage. Would definately recommend and use again”

Helpful Report

Posted 9 years ago

“Brilliant customer service, always offering new products and ideas. We have purchased merchandise from TM for our UK and Overseas exhibitions and always been pleased with the products and service. TM have even come up with the goods at very short notice and shipped them direct to our venues.”

Helpful Report

Posted 9 years ago

“Very attentive, made the changes we requested quickly”

Helpful Report

Posted 9 years ago

“very helpful and quick service.”

Helpful Report

Posted 9 years ago

“Very easy to deal with and accurate with pricing, delivery and responses.”

Helpful Report

Posted 9 years ago

“Prompt quote, good price, efficient service and delivery earlier than expected.”

Helpful Report

Posted 9 years ago

“Very efficient and friendly.”

Helpful Report

Posted 9 years ago

“The items we order were exactly what we wanted and need. With excellent customer service.”

Helpful Report

Posted 9 years ago

“good service but annoying to have to deal with 4 different people between sales and delivery”

Helpful Report

Posted 9 years ago

“they are fluffy bugs .. what's not to like?”

Helpful Report

Posted 9 years ago

“Amazing Service! Quality product!”

Helpful Report

Posted 9 years ago

“Our Charity E.A.S.E and Hanwell Big Local have both ordered many items from Total Merchandise, the service in which we have received has been outstanding. The workers are so friendly and professional, and they are always ready to help with any queries or concerns. The products which we have received are very good quality and the website offers so much variety that we cannot get enough of! Thank you for your great service and we will be looking forward to placing more orders.”

Helpful Report

Posted 9 years ago

“Quick response to quote request, followed by efficiently dealing with artwork and revisions to quote. Goods were dispatched in a week from start to finish.”

Helpful Report

Posted 9 years ago

“Speedy delivery and excellent communication”

Helpful Report

Posted 9 years ago

“Any minor problems were sorted out quickly and positively. Advice given on print colours. Very pleased with the product.”

Helpful Report

Posted 9 years ago

“Quick and easy service to use - quality of product met our expectation”

Helpful Report

Posted 9 years ago

“Once more Robyn and the team at TM delt with our latest order with great efficiency and speed. If your thinking of merchandising for your club, look no further. I would highly recommend them. Chris Cater Commodore, Shropshire Sailing Club”

Helpful Report

Posted 9 years ago

“Quick service.”

Helpful Report

Posted 9 years ago

Total Merchandise is rated 4.8 based on 2,039 reviews