Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,039 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery is prompt and the products are of good quality. I get good customer service as well so Total Merchandise pretty much ticks all the boxes.”

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Posted 8 years ago

“I enjoy working with TM account managers, very professional team”

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Posted 8 years ago

“Couldn't have been better, able to work to a very tight deadline and produced excellent results.”

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Posted 8 years ago

“The pot-it notes and pens order were very good.”

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Posted 8 years ago

“Brilliant service, great product, excellent value”

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Posted 8 years ago

“The service received from Joanne was excellent - very quick responses and the lollipops taste and look fabulous.”

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Posted 8 years ago

“very pleased with order. samples wee sent promptly for us to view and the order was completed within 5 days. The quality of the pens is excellent”

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Posted 8 years ago

“Easy ordering process. You see what you are getting before commiting to buy. Prompt delivery and fantastic communication throughout, kept informed at every stage of the process.”

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Posted 8 years ago

“Having never used TM before I was more than delighted with the service, quality and value for money. Suffice to say I will be placing more orders with them.”

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Posted 8 years ago

“Approachable, fast and effective company to deal with. Had what I wanted when I wanted it. Recommended wholeheartedly.”

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Posted 8 years ago

“very fast and easy”

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Posted 8 years ago

“We ordered some notebooks with our logo on. They look great and we are very happy with them.”

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Posted 8 years ago

“What a fantastic and speedy service! The bookmarks we ordered were brilliant and a perfect reward for our pupils who read 6 books in our Reading challenge. We will definitely be ordering them again next year.”

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Posted 8 years ago

“Product was good although I was short of 3 pens. Holly very helpful.”

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Posted 8 years ago

“We were let down by a different supplier. With an incredibly tight deadline, Total Merchandise worked with us to find a solution to get some freebie items to be printed and delivered in time for a conference. Price was good and products were of good quality, as described. An excellent experience and will use them again.”

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Posted 8 years ago

“quick response to emails and speedy delivery”

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Posted 8 years ago

“Very fast delivery”

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Posted 8 years ago

“Quick and easy to order. Products arrived on time!”

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Posted 8 years ago

“Fast and efficient service”

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Posted 8 years ago

“Very efficient service and very helpful.”

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Posted 8 years ago

Total Merchandise is rated 4.8 based on 2,039 reviews