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Top Furniture Reviews

4.8 Rating 9,549 Reviews
96 %
of reviewers recommend Top Furniture
4.8
Based on 9,549 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Top Furniture Reviews

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

Write Your review

“Looks great but not high quality. After waiting 7 weeks for delivery , coffee table had two large scuffs”
Helpful Report
Posted 3 years ago
Thank you for sharing your review of Top Furniture and we are pleased to read that you are happy with the style of the furniture. Our goal is to provide our customers with high quality furniture and we are sorry to hear that the quality of the coffee table did not meet this standard on this occasion; we can see that we are in process of resolving this matter for you as swiftly as possible following your contact with our Customer Support Team. Kind regards Top Furniture Customer Support
Posted 3 years ago
“Bar stools arrived! They are perfect. Top furnitures customer service was professional and answered all my queries. Would order from Top Furniture again. My only concern was the cost of postage which initially put me off ordering the stools, but I could not find any other stools that matched the quality and design provided by Top Furniture and I eventually ordered them. So glad that I did !”
Top Furniture 4 star review on 24th October 2023
Helpful Report
Posted 3 years ago
Thank you so much for sharing your review of Top Furniture. We're so glad to read how pleased you are with the quality of the stools and our customer service, and that although there was a shipping charge involved due to your location, we are delighted to hear that you decided to go ahead with the order and that you are extremely happy that you did. Kind regards Top Furniture Customer Support Team
Posted 3 years ago
“Excellent, from ordering, delivery to the lovely furniture. Will definitely buy here again.”
Helpful Report
Posted 3 years ago
Thank you, Margaret. We're so glad you had a pleasant experience from ordering to delivery and that you absolutely love our furniture. Your 5-star rating means a lot to us, and we appreciate your kind words. Thank you again for your support. Regards Customer service team
Posted 3 years ago
“Excellent company to deal with. Great communication and a lovely product”
Helpful Report
Posted 3 years ago
Thank you, Linda, for your 5-star rating of Top Furniture. We are thrilled to hear that you had such a positive experience with us. We strive to provide excellent customer service and top-quality products, so we're glad to know that we met your expectations. It's great to hear that you would recommend us, and we look forward to continuing to serve our customers with the utmost excellence. Regards Customer service team
Posted 3 years ago
“I'm very happy with the bed .but there is a tiny spit In the wood on one of the side panels but it not worth sending it back .”
Helpful Report
Posted 3 years ago
“Products were delayed by 6 weeks due to shipping from overseas. When the products did arrive the box containing the table was pretty beat up. Delivery men were efficient, too efficient that they knocked a banister coping leaving it off. I have since put it back. Overall the products are good but if i had known about the delay or the delivery issues i would have thought twice and possibly spent money elsewhere.”
Helpful Report
Posted 3 years ago
“Excellent coffee table, solid and well made. Ordering online was easy and delivery was excellent.”
Helpful Report
Posted 3 years ago
Thanks for your 5 star rating of Top Furniture. We're glad to hear that the coffee table you ordered was solid and well-made, and that both the online ordering process and delivery were excellent. Thanks again for your kind words. Regards Customer service team
Posted 3 years ago
“Great quality tables and super customer service.”
Helpful Report
Posted 3 years ago
Thank you so much for your 5 star rating of Top Furniture, Stuart. We pride ourselves in providing great quality tables and super customer service. We really appreciate your kind words. Regards Customer service team
Posted 3 years ago
“The Harrogate chairs we ordered were fine which we fully expected, we had made major purchases before spending several £thousand and hence our reason for returning. The reason for the low rating is due to the marketing deception on the website, we originally planned to purchase 12 chairs at £149.99 each, this would have totalled £1799.98, the website clearly states the following, "spend more than £1500.00 and get an extra 10% off", followed by "spend more than £2500 and get an extra 15% off", there is no caveat stating any exclusion, it was worded as an incentive to make you spend more money ( which is fine ), however when making the order we was informed that the chairs were already discounted and therefore did not qualify, we produced the paperwork from the website clearly stating this wording but it made no difference, we therefore only purchased 10 chairs ( £1499.90) as we could not afford the extra £300. This marketing is unethical and deceptive and should not be used by Top furniture, your furniture is of an excellent standard and by using these underhand methods does not do your company any favours where there is no need to.”
Helpful Report
Posted 3 years ago
“Good solid heavy table and benches, looks brilliant in our kitchen.”
Top Furniture 5 star review on 18th October 2023
Helpful Report
Posted 3 years ago
Thank you so much for your 5 star rating, Lindsey. We're so glad you're happy with your purchase of the Table and Benches and thank you for sharing the wonderful image of the furniture in your kitchen. Kind regards Top Furniture Customer Support
Posted 3 years ago
“Chairs excellent. Comfortable and higher than the chairs they replaced”
Helpful Report
Posted 3 years ago
Thanks for the 5 star rating, Ian. We're delighted to read how pleased you are with the chairs you purchased, and that they're comfortable and suit your needs. Thank you again for your wonderful review. Kind regards Top Furniture Customer Support
Posted 3 years ago
“Was pleased with my purchase of a lamp table was a real good match to the petite range. ( petite range has now stopped ) good price excellent delivery first class service”
Helpful Report
Posted 3 years ago
Thank you for your 5 star rating, Robert. We are thrilled to hear that you were pleased with your purchase of a lamp table. It's great to know that the petite range was a good match for you. We appreciate your kind words and excellent feedback. Thank you. Regards Customer service team
Posted 3 years ago
“Absolutely brilliant service. Lovely chest of drawers that I won off Facebook. I would recommend top furniture we have had 4 pieces of furniture and were waiting for a delivery on Friday.”
Helpful Report
Posted 3 years ago
Thank you so much Susan for your kind feedback and 5 star rating of Top Furniture. We are so glad to hear we continue to provide you with an absolutely brilliant service and we are also thankful to you for being a loyal customer and for having bought 4 pieces of furniture from us, with more to follow. Kind regards Top Furniture Customer Support Team
Posted 3 years ago
“Chairs took a long time to come. But worth the wait!”
Helpful Report
Posted 3 years ago
Thank you for taking the time to share your review and we are delighted to hear that you are pleased with the chairs following their delivery. Kind regards Top Furniture Customer Support
Posted 3 years ago
“Delivery as promised and within timescale. Chairs are well made as well”
Helpful Report
Posted 3 years ago
Thank you for your 5 star rating of Top Furniture. It's great to hear that delivery was as promised and within timescale, and that the chairs are well made. We really appreciate you taking the time to leave such a positive rating. Regards Customer service team
Posted 3 years ago
“This table is lovely and looks great in the room. Quick delivery and easy to put together. Will definitely use Top Furniture again.”
Helpful Report
Posted 3 years ago
Thank you, Janet, for your 5 star rating of Top Furniture. I'm glad that you found the table to be lovely and that it looks great in your room. It's also great to hear that the delivery was quick and that it was easy to put together. We truly appreciate your feedback. Regards Customer service team
Posted 3 years ago
“Beautiful bedroom furniture ,easy to assemble the bed...would have given 5 stars but no screws or hex key were included so I had to source my own to put the bed together!! Also had to carry most of the furniture upstairs myself as delivery people wouldn't do this...I'm 63 but not sure how OAPs would manage”
Helpful Report
Posted 3 years ago
“Excellent - top class furniture - already looking at what else I could buy”
Helpful Report
Posted 3 years ago
Thank you for your glowing 5-star rating of Top Furniture, Janine. We're so glad that you were delighted with your purchase. It's always a pleasure to see customers already exploring our range for their next purchase. Thank you again. Regards Customer service team
Posted 3 years ago
“We are really pleased with our bar stools and table, it fits perfectly as a breakfast bar in our kitchen. Ordering to delivery was very quick. Great delivery guys too, made sure items were safely in my home.”
Top Furniture 5 star review on 15th October 2023
Helpful Report
Posted 3 years ago
Thank you for the 5 star rating of the Tutbury Oak Breakfast Console Table. We are delighted to read that you are so pleased with your bar stools and table, and that the process of ordering to delivery was smooth and efficient. We are also glad that the delivery team made sure that the items were safely in your home. Thank you for sharing your review. Regards Customer service team
Posted 3 years ago
“Good quality solid furniture. Would definitely recommend. Our room looks fabulous 😊”
Helpful Report
Posted 3 years ago
Thank you for the 5-star rating, Jan. We're so glad to hear that you found our furniture to be of good quality and solid. It's customers like you that make our business successful and we appreciate your loyalty. We're glad to hear that it made your room look fabulous, too. Regards Customer service team
Posted 3 years ago
Top Furniture is rated 4.8 based on 9,549 reviews