Tools-paint.com Reviews

Name: Tools-paint.com
Address: 3 David Road Poyle Industrial EstateColnbrook, 3 David Road Poyle Industrial EstateColnbrook, Slough
Rating: 4.82

4.8 Rating 1,405 Reviews

97 %

of reviewers recommend Tools-paint.com

Company Reviews

Metrics

Info

4.8

Based on 1,405 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tools-paint.com:

The place to buy decorative paint, protective coatings and associated products from leading and niche manufacturers at low prices

Visit Website

Phone:

01753 684084

Email:

sales@tools-paint.com

Location:

3 David Road Poyle Industrial EstateColnbrook,
3 David Road Poyle Industrial EstateColnbrook
Slough
SL3 0TW

Tools-paint.com 5 star review on 27th November 2023

Simon B

Tools-paint.com 5 star review on 27th September 2023

Judith M

Tools-paint.com 5 star review on 26th July 2023

Pasacl G

Tools-paint.com 5 star review on 10th February 2023

Leah B

Tools-paint.com 5 star review on 7th February 2023

Tony B

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paint excellent quality and all went well especially delivery”

Helpful Report

Posted 10 months ago

Hi Gwyneth, Thank you so much for taking the trouble to leave tools-paint.com a review. We are pleased that the Tekaloid white arrived on-time and gave you the performance you had hoped for 😎 The whole team at tools-paint.com hope to see you shopping with us again soon.

Posted 10 months ago

“New friends. They have the product, advise as to best use and are there for problems. What more do you need.”

Helpful Report

Posted 10 months ago

Hi Douglas, Thank you so much for a wonderful review, it is fantastic that you see us as friends and not simply as a supplier, it really is special 😍 It is pleasing that you received the level of service that we strive for with every customer. The combicolor is a great product and is a real multi-purpose paint, it would be great to see images of the end result of your project. The whole team at tiools-paint.com hope to see you back again soon.

Posted 10 months ago

“Excellent service and good range of products.”

Helpful Report

Posted 10 months ago

Hi Nigel, Your comments are very well received by the team at tools-paint.com. It is great to learn y=that you were happy with the service and array of products on offer. We hope to see you again in the near future. Kind regards, the team of tools-paint.com

Posted 10 months ago

“Excellent service and communication , very pleased with the product , packaging was brilliant.”

Helpful Report

Posted 10 months ago

Hi Raymond, Thank you for your kind words and praise for the service that you received from the team at tools-paint.com. We are sure that the xylene solvent purchased will be fit for purpose. We hope to see you back shopping with is again in the near future. The team at tools-paint.com

Posted 10 months ago

“Excellent product, excellent price, prompt delivery. Very pleased”

Helpful Report

Posted 10 months ago

Hi Michael, Thanks for taking the trouble to review tools-paint.com and for purchasing the 3m cutting discs. The whole team value your support and time given in leaving us some valuable feedback. The whole team ay tools-paint.com hope to see you back again soon.

Posted 10 months ago

“Excellent service, prompt delivery with items securely packaged. Well done.”

Helpful Report

Posted 10 months ago

Hi David, It is great to learn that the Cuprinol wood preserver arrived, in time, in full and in one-piece 😁. We are certainly in that "Garden D.I.Y. period" and we wish you well with your fence/shed/studio. Thank you so much for taking the trouble to leave a five-star review for the team at tools-paint.com. It is appreciated.

Posted 10 months ago

“I ordered some specialist paint from Tools-Paint. There was a problem with the delivery (my fault, NOT theirs). I had to email the company - their response was quick (almost by return), and really helpful. Everything was sorted quickly. Excellent service”

Helpful Report

Posted 10 months ago

Hi Michael, Thanks for sharing your experience and highlighting even when things don't go as planned, the way they are handled makes all the difference. Tools-paint.com really value your feedback, understanding and your business. The whole team at tools-paint.com hope to see you back shopping with is again soon.

Posted 10 months ago

“Well organised company. Kept me up to speed with my order. Delivery Spot on items as described.”

Helpful Report

Posted 10 months ago

Hi Kenneth, The team at tools0paint.com really appreciate you leaving a five-star review for us. We are confident that the Cuprinol wood hardener will make a sound foundation for any repairs that are undertaken. The whole team at tools-paint.com hope to see you back again soon.

Posted 10 months ago

“Great brushes great price”

Helpful Report

Posted 10 months ago

Hi Sarah, Thank you for your review and for your repeated visit, testament to a happy customer 😃. With your order, you won't be back too soon for brushes 😮. Thank you for taking the trouble to leave us some feedback, it very special and means a lot to us. We hope to see you back again soon. The whole team at tools-paint.com

Posted 10 months ago

“Paints arrived as described and very well packaged. Prompt delivery and good communications. Happy customer.”

Helpful Report

Posted 11 months ago

Hi Richard, Thanks for your positive comments and for taking the trouble to share them, it is appreciated. We LOVE happy customers 😍 The whole team at tools-paint.com value your business and your feedback. We hope to see you back again soon. The whole team at tools-paint.com

Posted 11 months ago

“A very fast and efficient service. The packing was amazing and of course the price was right.”

Helpful Report

Posted 11 months ago

Hi Walter (Wally, if I may) 😁, Thanks for your kind words and positive review of tools-paint.com. As with any purchase, the goal is to get all three....Price, quality and service, it seems like we have ticked those boxes for you. With the three tins of Cuprinol cladding and fence paint, I know what you are doing over the next few sunny days 😎. Thanks again from the whole team at tools-paint.com

Posted 11 months ago

“The paint arrived really quickly, was well packed and exactly as ordered, many thanks, I would definitely use again.”

Helpful Report

Posted 11 months ago

Hi, It is great see a review from another new happy customer of tools-paint.com. It is good to learn that you will be back for more paint and associated items, you will of course be made most welcome ☺ We are sure the Johnstones Trade Flat Oil Paint in brilliant White will yield you a traditional application and finished appearance when completed. The whole team at tools-paint.com look forward to seeing you in the future.

Posted 11 months ago

“Excellent service. Delivery was ahead of time and the colour match was very good. Would not hesitate to recommend this company”

Helpful Report

Posted 11 months ago

Hi, Thanks for your feedback 😁 It is always great to learn of a happy customer, with a promise of a return visit and recommendation to others as well. It would be great to see some "after" photos of whatever the Cuprinol garden shades is going onto. Thanks again from the whole team at tools-paint.com

Posted 11 months ago

“Great service and price. The paint arrived well packaged. Thanks”

Helpful Report

Posted 11 months ago

Hi Kelvin, Thanks for sending in a review of tools-paint.com, it is great to know you were happy with the speed of delivery and safe packaging. we are confident that the Rust-oleum floor paint in the light grey (RAL7035) will give you that back-to-new look on your floor. The whole team at tools-paint.com hope to see you back again soon.

Posted 11 months ago

“Ordered a tin of Sikkens satura plus but the wording on the tin did not have “plus “ Rang up to check but got a bit of a frosty response from the person who answered and who didn’t really know the answer so gave me a number to call at Dulux. The person I spoke to was very friendly and knowledgeable and answered my question completely and put my mind at rest that The paint I got was exactly as I ordered. Having said all that I would still purchase products from tools-paint again as their price was very competitive and delivery was speedy.”

Helpful Report

Posted 11 months ago

Hi Ian, Thank you taking my call to discuss the comments made on your recent review of tools-paint.com. Please accept my sincere apologies again for the response you received following your call to our office. This is not the level of service we endeavour to offer and this is not typical off what any customer should expect from tools-paint.com support. I take solace that you accepted my explanation over the phone with great grace and I am encouraged that you will come back and give us another chance. I hope that you hand gets better soon and affords you the chance to get back to some D.I.Y. Rob.

Posted 11 months ago

“Quick service. Paint was extremely well packaged. Would definitely recommend.”

Helpful Report

Posted 1 year ago

Hi Tony, Thanks for your positive comments on the service and packaging and indicated future business. It was noted your partner had also purchased Cornish blue from us, I hope the project is progressing nicely 😎 A big thank you from the whole team at tools-paint.com

Posted 1 year ago

“I have used them a few times and always a speedy service.”

Helpful Report

Posted 1 year ago

Hi Lynne, Thank you for your repeated business and continued support for us shown by leaving a review. We are sure the Cuprinol garden shades will give a "spring-clean lift" to whatever you are coating, fence, shed or garden furniture. A big thumbs up from the whole team at tools-paint.com

Posted 1 year ago

“I Ordered specialist paint well in advance of the job starting and phoned them to make sure it would be delivered before the easter break. However the paint never arrived so i wont be using them again.”

Helpful Report

Posted 1 year ago

Hi Nigel, We are truly sorry your paint did not arrive when needed. We have subsequently emailed you and left a voicemail message requesting contact as we would like to apologise "in person" 😒 Your paint was dispatched on 5th April on a Royal Mail Parcelforce 24 hour, scheduled next day delivery (due to arrive 6th April, the day before Good Friday). The paint actually arrived on 11/4/2023, the day after Easter Monday. Royal Mail are one the better carriers and our preferred carrier for this reason, had it have been one of the less reliable carriers it may have been somewhat expected 🙄. This does not excuse the late delivery; you purchased the paint from tools-paint.com and this should have been expected to arrived when indicated. Nothing will undo what has been done but if you are able to contact us, we will see what actions can be taken to restore some faith and enable a further opportunity of supply in the future. Rob. Tools-paint.com

Posted 1 year ago

“Exactly what I was after and delivered quickly.”

Helpful Report

Posted 1 year ago

Hi Alex, Thanks for taking the trouble to review tools-paint.com and highlight the service you received, it is appreciated. We are sure the Dulux Easycare tinted to Sugared lilac will give the room an instant lift. Thanks again, The whole team at tools-paint.com

Posted 1 year ago

“Excelent service”

Helpful Report

Posted 1 year ago

Hi, Thanks for the review of tools-paint.com and the service received on the order of Cuprinol garden shades, we are getting close to "that time of year" again. It would be great to see some photos of the finished project. All at tools-paint.com

Posted 1 year ago

Tools-paint.com is rated 4.8 based on 1,405 reviews