Tools-paint.com Reviews

Name: Tools-paint.com
Address: 3 David Road Poyle Industrial EstateColnbrook, 3 David Road Poyle Industrial EstateColnbrook, Slough
Rating: 4.83

4.8 Rating 1,603 Reviews

97 %

of reviewers recommend Tools-paint.com

Company Reviews

Metrics

Info

4.8

Based on 1,603 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tools-paint.com:

The place to buy decorative paint, protective coatings and associated products from leading and niche manufacturers at low prices

Visit Website

Phone:

01753 684084

Email:

sales@tools-paint.com

Location:

3 David Road Poyle Industrial EstateColnbrook,
3 David Road Poyle Industrial EstateColnbrook
Slough
SL3 0TW

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 4 cans of Cuprinol. They arrived, on time, in two parcels. The parcels arrived in good shape but two of the cans were quite bent, although, fortunately, they werent leaking. The use by date was towards the end of 2028, which I thought good. I dont know who made the delivery as we were out at the time.The packages were left in our designated place.”

Helpful Report

Posted 1 month ago

Hi john, Thank you for your feedback, I am sorry to learn that the tins were damaged/dented but relived to learn that the contents were still where it should have been (in the can) 😏. We do endeavour to make all consignments "Carrier-proof", they do keep testing our resilience it would seems. Thank you for the four stars, understandable given the dents described. The whole team at tools-paint.com hope to see you back giving us another chance in the near future.

Posted 1 month ago

“Fast delivery no issues”

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Posted 1 month ago

Hi William, Thanks for ordering the two empty tins, we also sell tins with paint in them 😁😃😄😂🤣. Really appreciate your time and trouble in leaving us some positive comments and a four star review. We do hope you visit us again soon and we can try and squeeze out that elusive missing star 😍 The whole team at tools-paint.com value your consideration.

Posted 1 month ago

“Prompt response, good delivery with no problems”

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Posted 2 months ago

Hi Peter, Thanks for coming back to tools-paint.com, it is always great w=to welcome n=back a previous customer. Thank you also for your positive comments and Four-star review, we will push even harder next time to squeeze out a five star rating from you 😃😄😁😂🤣. Your time and effort taken in penning us a review is appreciated. We all hope to see you back shopping with us yet again very soon. The team at tools-paint.com

Posted 2 months ago

“A simple straightforward transaction at a reasonable price, what more do you want?”

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Posted 5 months ago

Hi Dennis, Thanks for your positive feedback, simple, straight forward; business as it should be 😎 "A simple straightforward transaction at a reasonable price, what more do you want?"....... In a perfect world Dennis....... an extra star 🤣🤣🤣🤣🤣🤣🤣🤣 All joking apart, thank you for taking the time to drop us a review and FOUR-Star rating 😏 All the very best, the team at tools-paint.com

Posted 5 months ago

“Quick dekivery and reasonably priced products.”

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Posted 7 months ago

Hi, Thank you for the positive comments on the pricing and deKivery ("K" for sure is next to the "L") gosh do I jnow this 🤣🤣🤣🤣🤣. The whole team at tools-paint.com really appreciate the time and trouble you have taken to leave us a review. We are assuming you meant to press the five-star rating instead of the four-stars 🙄😏🤨 Everyone at tools-paint.com hopes to see you back again very soon.

Posted 7 months ago

“Excellent adhesion but given 3 coats to new render of front apex due to strong sunshine and rain battering this part of the property. 4 stars as I have just painted ut but I may send another review some time later to see how it withstands the elements. So far so good.”

Helpful Report

Posted 7 months ago

Hi Asghar, Thank you for your recent purchase of the stormshield and you early impressions of the paint. We will look forward to a revised review in a few months once it stands up the British winter.... Very similar to a British Summer it would appear 😮. With a bit of luck we may be awarded the extra star 🤨 Thank you for taking the time to review tools-paint.com, we will keep an eye out for any revisions of your comments. We hope to see you shopping with us again very soon.

Posted 7 months ago

“The web site needs seeing to. There was nowhere to put in your address except a postcode. I put my Welsh post code in and when I came to check out an address in England came up. It wasn't paypal as was suggested as paypal doesn't have that address. So it might be a good idea to allow an area for a delivery address”

Helpful Report

Posted 8 months ago

Hi Michael, Thank you for the four star rating and feedback in terms of the problems encountered when adding an address into the relevant field. I have looked into your comments as I wanted to ensure that this was not causing concern for other customers also, thank you for bringing this to our attention. It would appear that you paid for the goods via PayPal and that the "stored" verified PayPal address was different from where you desired to have the goods delivered to (a possible issue with a stored address within PayPal on your account with them). It was this that we believed had caused the issue 🙄. I am pleased that my colleague Barbara managed to get this address and payment sorted out, but we are sorry that it wasn't as straightforward as you would have hoped. We do hope that you will give us another try in the future. All the very best, The team at tools-paint.com

Posted 8 months ago

“Used the paint with a paint sprayer and was incredibly impressed woth the high quality, got the 50% sheen that I was after and would happily buy from this company again”

Helpful Report

Posted 10 months ago

Hi Chris, Thank you for taking the time to pen us a review and that the paint delivered the finish you were anticipating. I hope that we get the chance to improve on the four-star rating in our endeavour to deliver a five-star service 😁 The Mipa AY 210-50 is an excellent product and we are glad that you were suitably impressed. the whole team at tools-paint.com hope to see you back again soon as indicated.

Posted 10 months ago

“Product supplied as ordered”

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Posted 10 months ago

Hi Lindsay, Thank you for choosing tools-paint.com for your purchase of the Teamac Suregrip Anti-Slip Deck Paint in Green, ship-shape and Bristol fashion 😁 Thank you for the four-star rating and positive comments (we will strive for that extra star available), this is all very much appreciated. The whole team at tools-paint.com hope to see you back shopping with us again very soon.

Posted 10 months ago

“Good Promt Service at the right price”

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Posted 11 months ago

Hi David, I know someone with a busy weekend in stall..... Thanks for choosing tools-paint.com for your recent requirement for the tin of Hammerite Direct To Rust Metal Paint Smooth Finish Standard Colours 750ml in Black, the can of Wethertex AP77 Flexible Smooth Masonry Paint Wethertex in Moon Stone and the can of Wethertex AP77 Flexible Smooth Masonry Paint Wethertex in Flint Grey. We appreciate your business, your comments and five-star review. The whole team at tools-paint.com hope to see you back shopping with us again very soon.

Posted 11 months ago

“Brilliant customer service – they responded to my enquiries quickly and kindly. There was even someone to talk to on the phone!! A real person! The paint itself (Tekaloid Coach Enamel) was excellent, but it was hell trying to put it on with a brush, even though this is what was recommended. A foam roller is the way to go. Thank you.”

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Posted 11 months ago

Hi Emma, Thanks for your feedback and detailed review, not only a real person to talk to but a real person thanking you for your time, effort and business 😃😄😁😂🤣 Thank you also for the five-star rating. It is great to learn that the Tekaloid went on well and gave you the desired finish. The whole team wish you well and hope to see you back again very soon. Everyone at tools-paint.com

Posted 11 months ago

“Great pricing on paints, vanish stains and decoration tools slightly longer purchase to delivery time but worth the wait. definitly repeat customer buisness in the future.”

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Posted 1 year ago

Hi Athol, Thank you for your patience and understanding, a four star review is appreciated based on the delay. We value your feedback and time taken in penning us a review. We are sure the Johnstones wood care products will give you the finish you are looking for. We will certainly look forward to your indicated return visit to tools-paint.com. All the very best.

Posted 1 year ago

“Paint arrived and well packed”

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Posted 1 year ago

Hi, Thank you for your positive comments and four-star review. Given the chance with a possible future order, we will try even harder, to push for a five-star rating 😮. Your time and consideration in leaving us some comments is truly appreciated 😎 The whole team are grateful fr your business. All the very best from all at tools-paint.com

Posted 1 year ago

“Great service , paint arrived promptly and well packaged but when opened RAL color was wrong, seems the machine was faulty. This took a few days to resolve but they came up with alternative solutions, James was really helpful, would use them again.”

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Posted 1 year ago

Hi Stewart, Thanks for your comments and understandable 4-star review. Thank you for acknowledging that there can be issues and that James managed to get the problem resolved to your satisfaction. We hope to see you back shopping with us again in the near future. the whole team at tools-paint.com

Posted 1 year ago

“easy site to use for ordering. Helpful staff when I rang for advice.”

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Posted 1 year ago

Hi Allan, Thanks for your positive comments and FOUR-STAR review, we will for sure work harder to get that fifth star next time 😮. The Rustoleum Magnetic Primer is a great functional coating. The whole team at tools-paint.com hope to see you back shopping with us again soon.

Posted 1 year ago

“Very happy with the service I had when I had to phone them and also the the response from my chats online,my only issue was when the oil I ordered wasn't in stock and nobody let me know I only found out when I sent a message to ask where my order was,but I did change my order for a different oil and got it the next day. I will use this company again the prices are great 👍”

Helpful Report

Posted 1 year ago

Hi Patricia, Thanks for your feedback and understandably four-star review. We are glad we got your order and requirements resolved to your satisfaction. The Cuprinol UV Guard, Decking Oil in Natural Oak is an ideal alternative. We are very glad to learn that this hasn't put you off coming back to tools-paint.com, we will look forward to serving you again. Kind regards, the whole team at tools-paint.com

Posted 1 year ago

“Great service, competitive prices and prompt delivery.”

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Posted 1 year ago

Hi Chris, Thank you for your positive comments and FOUR Star review, we must try harder 🙄. Thank you choosing tools-paint.com for your requirement of the Cuprinol Less Mess Fence Care in "Rustic Brown". The whole team appreciate your time and trouble taken in leaving us a positive review. All the best, tools-paint.com

Posted 1 year ago

“Slow on delivery time, other than that good,!!”

Helpful Report

Posted 1 year ago

Hi Geoff, Thank you for taking the time to leave us a review and a four-star rating. Please accept my apologies for the delay in your delivery. I have looked into your issue and see that your order was placed on 9/1/2024 and dispatched within the 2-3 day timescale we aim for. It would appear the delay has been with "our" carriers, so totally our responsibility and for this we are truly sorry. We hope that this experience does not put you off from using tools-paint.com again in the future. The team at tools-paint.com

Posted 1 year ago

“Best prices and ontime delivery”

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Posted 1 year ago

Hi Mark, Thanks for your FOUR star review and positive comments. We hope that the Cuprinol wood preserver worked as anticipated. Your time and effort taken in leaving us a review is truly valued,thank you 😍. We will give it 110% on your next order in an attempt to get a five star review 😂🤣😂🤣😂🤣 The whole team at tools-paint.com hope to see you again shortly.

Posted 1 year ago

“Bold paint that was exactly the colour I wanted”

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Posted 2 years ago

Hi Kerry, Thank you for reviewing tools-paint.com, we are pleased to learn that the "Lagoon Splash" was the bold, bright colour you were hoping for. If you get the chance it would be great to see the fruits of your labour via a photo or two. We hope to see you shopping with us again soon. The whole team at tools-paint.com

Posted 2 years ago

Tools-paint.com is rated 4.8 based on 1,603 reviews