Tools-paint.com Reviews

Name: Tools-paint.com
Address: 3 David Road Poyle Industrial EstateColnbrook, 3 David Road Poyle Industrial EstateColnbrook, Slough
Rating: 4.83

4.8 Rating 1,642 Reviews

97 %

of reviewers recommend Tools-paint.com

Company Reviews

Metrics

Info

4.8

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tools-paint.com:

The place to buy decorative paint, protective coatings and associated products from leading and niche manufacturers at low prices

Visit Website

Phone:

01753 684084

Email:

sales@tools-paint.com

Location:

3 David Road Poyle Industrial EstateColnbrook,
3 David Road Poyle Industrial EstateColnbrook
Slough
SL3 0TW

Tools-paint.com 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product as expected, well packaged delivery ok a little longer than i expected but still reasonable”

Helpful Report

Posted 4 weeks ago

Hi Richard, Thank you for your comments, I am sorry for the delay in the delivery. It would appear you ordered the goods Thursday 22/5/2025, late afternoon. The goods were dispatched Tuesday 27/5/2025 but did not arrive next day as anticipated, arriving 29/5/2025. I am sorry for this delay. The four-star rating is fully justified, hopefully we will be given another chance to supply you and gain that extra star next time. The whole team at tools-paint.com appreciate your time and consideration taken in penning us a review.

Posted 4 weeks ago

“Very easy to order frrom site and delivery was good also. Will order again.”

Helpful Report

Posted 1 month ago

Hi Julie, Thanks for taking the time to add a few comments on the service you received when buying through tools-paint.com. It is great to learn that you will be back, shopping with us again in the future, we may be able to squeeze out that extra, bonus star 😎 Your time is really appreciated, thank you. The whole team at tools-paint.com will look forward to serving you again very soon.

Posted 4 weeks ago

“Really happy with my order . I ordered mainly tools and all came within 4 days . Really good value considering it was cheaper than most competitors. Only slight criticism is using parcel force as your courier. They never leave a parcel even if you instruct them too and find they are very rude. Just my opinion though .”

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Posted 1 month ago

Hi Karl, Thanks for your comments and valuable feedback reference the carriers. It is always a tough choice on carriers, cheap usually equates to delay, damage or failure to deliver. We have tried most if not all carriers and Parcelforce "generally" speaking seem to get it right first time "with straight-forward" deliveries. It all goes a bit South when you ask/expect/request some flexibility 😮. Your four-star rating is conceded as fair as you have experienced some difficulties with the carrier, we will take solace that it wasn't a two or three star rating due to damage or delay 🤣🤣🤣. Your comments are taken on board and on-the-chin. We all hope to see you again in the near future. kind regards the team at tools-paint.com

Posted 1 month ago

“I ordered 4 cans of Cuprinol. They arrived, on time, in two parcels. The parcels arrived in good shape but two of the cans were quite bent, although, fortunately, they werent leaking. The use by date was towards the end of 2028, which I thought good. I dont know who made the delivery as we were out at the time.The packages were left in our designated place.”

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Posted 2 months ago

Hi john, Thank you for your feedback, I am sorry to learn that the tins were damaged/dented but relived to learn that the contents were still where it should have been (in the can) 😏. We do endeavour to make all consignments "Carrier-proof", they do keep testing our resilience it would seems. Thank you for the four stars, understandable given the dents described. The whole team at tools-paint.com hope to see you back giving us another chance in the near future.

Posted 2 months ago

“Fast delivery no issues”

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Posted 3 months ago

Hi William, Thanks for ordering the two empty tins, we also sell tins with paint in them 😁😃😄😂🤣. Really appreciate your time and trouble in leaving us some positive comments and a four star review. We do hope you visit us again soon and we can try and squeeze out that elusive missing star 😍 The whole team at tools-paint.com value your consideration.

Posted 2 months ago

“Prompt response, good delivery with no problems”

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Posted 4 months ago

Hi Peter, Thanks for coming back to tools-paint.com, it is always great w=to welcome n=back a previous customer. Thank you also for your positive comments and Four-star review, we will push even harder next time to squeeze out a five star rating from you 😃😄😁😂🤣. Your time and effort taken in penning us a review is appreciated. We all hope to see you back shopping with us yet again very soon. The team at tools-paint.com

Posted 4 months ago

“A simple straightforward transaction at a reasonable price, what more do you want?”

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Posted 7 months ago

Hi Dennis, Thanks for your positive feedback, simple, straight forward; business as it should be 😎 "A simple straightforward transaction at a reasonable price, what more do you want?"....... In a perfect world Dennis....... an extra star 🤣🤣🤣🤣🤣🤣🤣🤣 All joking apart, thank you for taking the time to drop us a review and FOUR-Star rating 😏 All the very best, the team at tools-paint.com

Posted 7 months ago

“Quick dekivery and reasonably priced products.”

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Posted 8 months ago

Hi, Thank you for the positive comments on the pricing and deKivery ("K" for sure is next to the "L") gosh do I jnow this 🤣🤣🤣🤣🤣. The whole team at tools-paint.com really appreciate the time and trouble you have taken to leave us a review. We are assuming you meant to press the five-star rating instead of the four-stars 🙄😏🤨 Everyone at tools-paint.com hopes to see you back again very soon.

Posted 8 months ago

“Excellent adhesion but given 3 coats to new render of front apex due to strong sunshine and rain battering this part of the property. 4 stars as I have just painted ut but I may send another review some time later to see how it withstands the elements. So far so good.”

Helpful Report

Posted 9 months ago

Hi Asghar, Thank you for your recent purchase of the stormshield and you early impressions of the paint. We will look forward to a revised review in a few months once it stands up the British winter.... Very similar to a British Summer it would appear 😮. With a bit of luck we may be awarded the extra star 🤨 Thank you for taking the time to review tools-paint.com, we will keep an eye out for any revisions of your comments. We hope to see you shopping with us again very soon.

Posted 9 months ago

“The web site needs seeing to. There was nowhere to put in your address except a postcode. I put my Welsh post code in and when I came to check out an address in England came up. It wasn't paypal as was suggested as paypal doesn't have that address. So it might be a good idea to allow an area for a delivery address”

Helpful Report

Posted 10 months ago

Hi Michael, Thank you for the four star rating and feedback in terms of the problems encountered when adding an address into the relevant field. I have looked into your comments as I wanted to ensure that this was not causing concern for other customers also, thank you for bringing this to our attention. It would appear that you paid for the goods via PayPal and that the "stored" verified PayPal address was different from where you desired to have the goods delivered to (a possible issue with a stored address within PayPal on your account with them). It was this that we believed had caused the issue 🙄. I am pleased that my colleague Barbara managed to get this address and payment sorted out, but we are sorry that it wasn't as straightforward as you would have hoped. We do hope that you will give us another try in the future. All the very best, The team at tools-paint.com

Posted 10 months ago

“Used the paint with a paint sprayer and was incredibly impressed woth the high quality, got the 50% sheen that I was after and would happily buy from this company again”

Helpful Report

Posted 11 months ago

Hi Chris, Thank you for taking the time to pen us a review and that the paint delivered the finish you were anticipating. I hope that we get the chance to improve on the four-star rating in our endeavour to deliver a five-star service 😁 The Mipa AY 210-50 is an excellent product and we are glad that you were suitably impressed. the whole team at tools-paint.com hope to see you back again soon as indicated.

Posted 11 months ago

“Product supplied as ordered”

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Posted 1 year ago

Hi Lindsay, Thank you for choosing tools-paint.com for your purchase of the Teamac Suregrip Anti-Slip Deck Paint in Green, ship-shape and Bristol fashion 😁 Thank you for the four-star rating and positive comments (we will strive for that extra star available), this is all very much appreciated. The whole team at tools-paint.com hope to see you back shopping with us again very soon.

Posted 11 months ago

“Good Promt Service at the right price”

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Posted 1 year ago

Hi David, I know someone with a busy weekend in stall..... Thanks for choosing tools-paint.com for your recent requirement for the tin of Hammerite Direct To Rust Metal Paint Smooth Finish Standard Colours 750ml in Black, the can of Wethertex AP77 Flexible Smooth Masonry Paint Wethertex in Moon Stone and the can of Wethertex AP77 Flexible Smooth Masonry Paint Wethertex in Flint Grey. We appreciate your business, your comments and five-star review. The whole team at tools-paint.com hope to see you back shopping with us again very soon.

Posted 1 year ago

“Brilliant customer service – they responded to my enquiries quickly and kindly. There was even someone to talk to on the phone!! A real person! The paint itself (Tekaloid Coach Enamel) was excellent, but it was hell trying to put it on with a brush, even though this is what was recommended. A foam roller is the way to go. Thank you.”

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Posted 1 year ago

Hi Emma, Thanks for your feedback and detailed review, not only a real person to talk to but a real person thanking you for your time, effort and business 😃😄😁😂🤣 Thank you also for the five-star rating. It is great to learn that the Tekaloid went on well and gave you the desired finish. The whole team wish you well and hope to see you back again very soon. Everyone at tools-paint.com

Posted 1 year ago

“Great pricing on paints, vanish stains and decoration tools slightly longer purchase to delivery time but worth the wait. definitly repeat customer buisness in the future.”

Helpful Report

Posted 1 year ago

Hi Athol, Thank you for your patience and understanding, a four star review is appreciated based on the delay. We value your feedback and time taken in penning us a review. We are sure the Johnstones wood care products will give you the finish you are looking for. We will certainly look forward to your indicated return visit to tools-paint.com. All the very best.

Posted 1 year ago

“Paint arrived and well packed”

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Posted 1 year ago

Hi, Thank you for your positive comments and four-star review. Given the chance with a possible future order, we will try even harder, to push for a five-star rating 😮. Your time and consideration in leaving us some comments is truly appreciated 😎 The whole team are grateful fr your business. All the very best from all at tools-paint.com

Posted 1 year ago

“Great service , paint arrived promptly and well packaged but when opened RAL color was wrong, seems the machine was faulty. This took a few days to resolve but they came up with alternative solutions, James was really helpful, would use them again.”

Helpful Report

Posted 1 year ago

Hi Stewart, Thanks for your comments and understandable 4-star review. Thank you for acknowledging that there can be issues and that James managed to get the problem resolved to your satisfaction. We hope to see you back shopping with us again in the near future. the whole team at tools-paint.com

Posted 1 year ago

“easy site to use for ordering. Helpful staff when I rang for advice.”

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Posted 1 year ago

Hi Allan, Thanks for your positive comments and FOUR-STAR review, we will for sure work harder to get that fifth star next time 😮. The Rustoleum Magnetic Primer is a great functional coating. The whole team at tools-paint.com hope to see you back shopping with us again soon.

Posted 1 year ago

“Very happy with the service I had when I had to phone them and also the the response from my chats online,my only issue was when the oil I ordered wasn't in stock and nobody let me know I only found out when I sent a message to ask where my order was,but I did change my order for a different oil and got it the next day. I will use this company again the prices are great 👍”

Helpful Report

Posted 1 year ago

Hi Patricia, Thanks for your feedback and understandably four-star review. We are glad we got your order and requirements resolved to your satisfaction. The Cuprinol UV Guard, Decking Oil in Natural Oak is an ideal alternative. We are very glad to learn that this hasn't put you off coming back to tools-paint.com, we will look forward to serving you again. Kind regards, the whole team at tools-paint.com

Posted 1 year ago

“Great service, competitive prices and prompt delivery.”

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Posted 1 year ago

Hi Chris, Thank you for your positive comments and FOUR Star review, we must try harder 🙄. Thank you choosing tools-paint.com for your requirement of the Cuprinol Less Mess Fence Care in "Rustic Brown". The whole team appreciate your time and trouble taken in leaving us a positive review. All the best, tools-paint.com

Posted 1 year ago

Tools-paint.com is rated 4.8 based on 1,642 reviews