Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,501 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,501 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordering was easy and the service was quick, products we purchased were good too.”

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Posted 1 year ago

“Excellent item, & fast delivery, a pleasure to deal with a firm that is so well organised & professional.”

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Posted 1 year ago

“Goods are very good quality delivery so good”

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Posted 1 year ago

“Competitively priced item, simple on-line ordering and fast delivery. Item came in the ‘off the shelf’ box with some extra banding straps for security/transit. Good choice for courier (Royal Mail), as reliable and great communication. I don’t think you can improve the customer experience, thank you.”

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Posted 1 year ago

“Great service with next day delivery.”

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Posted 1 year ago

“First order placed Friday lunch time for next day delivery. Delivered before 9:30am Saturday morning. Excellent service will definitely be using again and the prices are competitive.”

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Posted 1 year ago

“Very good firm to deal with”

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Posted 1 year ago

“I was badly let down by the Click and Collect process. Although I received several emails telling me that my order had been received; my order was being picked; and my order was being packed for shipping (nonesense as it was to be collected), I never received an email to say that it was ready to collect. I only found out when I rang them after several days that my order had been ready some days before. It may just of been a glitch, but didn’t give very good first impressions. When I went to the shop the man there was extremely helpful and showed me how to find out if a product was in stock at Enfield. Next time I will just check and then go straight to the shop rather than wasting days with Click and Collect.”

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Posted 1 year ago

“As always good products at a god price. Very happy with my last order.”

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Posted 1 year ago

“Highly recommend.”

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Posted 1 year ago

“Excellent service from this company!”

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Posted 1 year ago

“As usual, the buying process worked as it should and my items turned up as described and as expected.. The packaging was a little flimsy, offering little protection - in fact one of the the items was slightly damaged, but I guess that would have been the fault of the carrier and does not affect my overal opinion of Tooled-up.”

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Posted 1 year ago

“Excellent service with quick delivery parcel all in good order would deal with you sgsin if need be regards Dave lske”

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Posted 1 year ago

“Easy order, prompt delivery. All good.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Good quick service and very nice secoteurs - just what I wanted.”

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Posted 1 year ago

“Good price fast delivery”

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Posted 1 year ago

“A company that lives up to its description of quality and delivery thanks.”

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Posted 1 year ago

“Really quick dispatch on item easily ordered on line prompt and professional service will be looking forward to dealing with TooledUp in the near future”

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Posted 1 year ago

“Delivery time was good but most importantly Tooled-up stocked the item I had been looking for but couldn't find readily elsewhere.”

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Posted 1 year ago

Tooled-Up is rated 4.8 based on 23,501 reviews