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Tooled-Up Reviews

4.8 Rating 20,469 Reviews

95 %

of reviewers recommend Tooled-Up

Company Reviews

Product Reviews

4.8

Based on 20,469 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

Suez Road Brimsdown Enfield
Middlesex
EN3 7PS

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Tooled-Up 5 star review on 11th April 2024

Tooled-Up 5 star review on 10th April 2024

Tooled-Up 5 star review on 25th March 2024

Tooled-Up 5 star review on 5th December 2023

Richard Flintoft

Tooled-Up 5 star review on 1st December 2023

Tooled-Up 5 star review on 19th October 2023

Tooled-Up 5 star review on 9th June 2023

52

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor communication regarding a long overdue part of the original order made what initially seemed a good response from this company, a rather disappointing one. My interest prompted better engagement, something that ought to be natural from a business perspective.”

Posted 1 month ago

“Very happy with the products and prices, but feel the delivery is a bit slow compared to other sites. My order took four days to get to me when others suppliers often deliver the next day. I also think the use of the Post Office for deliveries is a mistake - they tend to be both slow and unreliable. There are much better couriers to choose who provide proper tracking information and timed deliveries.”

Posted 1 month ago

“Great communications throughout and very fast delivery. Unfortunately this company was let down by the product they sent as it was damaged on receipt.”

Posted 1 month ago

“Not yet receive until now. Kindly till where is my parcel”

Posted 1 month ago

“Arrived damaged don't replace so have to wait for refund”

Posted 1 month ago

“Sizing on the small side so I have had to return the boots. Standard download of returns form and had to pay for it myself.”

Posted 2 months ago

“Overall they (Tooled Up) are good communicators. However be aware that free delivery means free delays!! I ordered hoping my order would get to me a day or two after despatch, but nearly a week on and I am still waiting. Nothing wa clear to me at the check out as to which courier would deliver to me. Anyway, I can't actually give a review on the product itself, as I don't have one to review!!”

Posted 2 months ago

“I spend hundreds You charge for delivery It arrives It works”

Posted 2 months ago

“Good product but took a long time from order to arrival - almost two weeks.”

Posted 2 months ago

“I recently (20th Jan) ordered a pressure sprayer, extendable lance (I need to reach up very high) and spare parts. I’ve received the sprayer and spare parts, but not the extendable lance, which I’ve been told I won’t receive until 20th Feb. I can wait for then, but won’t be able to test if it works until the lance arrives. If it doesn’t arrive, the other two items will have to be returned, as it won’t give me the reach I require.”

Posted 2 months ago

“Shame split delivery and second parcel 2 days after paid for delivery slot”

Posted 3 months ago

“Yes very nice but the handle is all marked it look like a 2nd one”

Posted 3 months ago

“All went well I have the goods which by the way Bosch themselves had none I now have a sufficient range of sanding discs so I know where to go to next time I need some.”

Posted 4 months ago

“The only real problem experienced was the packing. The box used was inadequate for the rigours of the carriers. Otherwise everything on the order was fine, and fortunately no real damage occurred to the goods. My previous order to you was well packed. D W Jeskins”

Posted 4 months ago

“I would have given more stars, except the item was dumped on my doorstep, instructions on the del note were ignored, also on my door! The driver lied by saying he handed item to me!! Anyone could have just walked away with the item!!”

Posted 4 months ago

“The item I bought was cheaper from other sellers”

Posted 5 months ago

“I also purchased a Reciprocating Sabre Saw to use with blades the blades I purchased from TOOLED-UP The Celotex boards vibrated so much that the cut wasn't straight and board broke before the cut finished! I was informed by a colleague on site that the blades I purchased was for cutting RockWool semi rigid boards. The reason I bought them is because Tool-Up's advert said (Celotex Fibre Insulation Cutting' Celotex do not produce semi rigid boards.”

Posted 5 months ago

“Service excellent badgering for a review a high grade pest”

Posted 6 months ago

“Received and opened the item on Friday evening,handle damaged you were unable to supply me with replacement even with your eBay shop showing you had one.Offered to accept item back with your courier picking up on a specific day but no specified time.Not good.”

Posted 6 months ago

“The product is perfectly fine but I don't know how you can justify such an enormous delivery charge. Were you trying to claw some money back because the product was on offer?”

Posted 7 months ago

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Tooled-Up is rated 4.8 based on 20,469 reviews