Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,373 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,373 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great firm. You order it and it usually arrives next day. Have used them for 3 years and will continue to do so.”

Helpful Report

Posted 1 year ago

“Having ordered, and paid for, two (identical) items, I was surprised to start receiving email updates referring to only one item. An initial call to TU shed no light on this and I was promised a call-back which never came. That agent added to my concerns by stating she could only see a charge for one item. The following day, the solitary item arrived, much to my annoyance. A further call to TU (to a much more-helpful agent) indicated that there was only ever one item in stock and that I should have received an email to that effect. She promised that a refund would be processed, and it was. Ultimately, the issue was resolved but it was not without problems. Additionally, I've paid the same delivery charge for one item as I would have done for two, which means the item was more-expensive than expected and I still need to buy a second.”

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Posted 1 year ago

“Quick very informative updates and delivery very please thank you happy buyer”

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Posted 1 year ago

“Excellent quality part fit perfectly great price highly recommend Tooled-up”

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Posted 1 year ago

“Excellent service and prices.”

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Posted 1 year ago

“Have purchased various Black & Decker battery operated gardening tools and have had no problems. Items were competitively priced and arrived on time. I haven’t had any reason to contact their Customer Services but have the belief that my complaint would be handled professionally.”

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Posted 1 year ago

“Great service once again!! Great value products, easy transaction and quick delivery.”

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Posted 1 year ago

“As on previous occasions Tooled-Up are very professional. Quick delivery and delivered at the appointed time. Great service”

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Posted 1 year ago

“Best price and super fast delivery, very impressed!”

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Posted 1 year ago

“Fast delivery Great service.”

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Posted 1 year ago

“Product was as described and delivered in good time 👍”

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Posted 1 year ago

“Good service and delivery love the bulb planter would recommend this company”

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Posted 1 year ago

“Excellent service from order to delivery !”

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Posted 1 year ago

“Great item offered in an amazing value-for-money package deal - it was dispatched and arrived quickly and communication updates on the status of the delivery were offered regularly. Recommended!”

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Posted 1 year ago

“Just to say thank you very much for fast order very much appreciated”

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Posted 1 year ago

“Great Service and quick delivery”

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Posted 1 year ago

“Always delivered on time”

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Posted 1 year ago

“BRAND NEW PRODUCT,BOXED AND DELIVERED QUICKLY”

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Posted 1 year ago

“Efficient Precise On Time ….”

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Posted 1 year ago

“Perfect item, on time, safely delivered, thank you.”

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Posted 1 year ago

Tooled-Up is rated 4.8 based on 23,373 reviews