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Alan Wadkins Tool Store Reviews

4.9 Rating 4,911 Reviews
97 %
of reviewers recommend Alan Wadkins Tool Store
4.9
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Alan Wadkins Tool Store 5 star review on 17th May 2025
David Grice
Alan Wadkins Tool Store 5 star review on 8th May 2025
Alexander C Pownall
Alan Wadkins Tool Store 5 star review on 1st May 2025
Andrew Thompson-Smith
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 27th July 2024
Adam Baron
Alan Wadkins Tool Store 2 star review on 18th July 2024
Jason Lau
32
Anonymous
Anonymous  // 01/01/2019
Very professional. Fast delivery
Helpful Report
Posted 2 years ago
Very easy website to use and package arrived the next day
Helpful Report
Posted 2 years ago
I bought a Bosch Shredder AXT 25C. The price was good and delivery free. The on-line purchase was easy. The next-day delivery service by Fed Ex was too soon but easily diverted to a more convenient day. The shredder weighed more than 30kg and was in a big box. The delivery driver had no mechanical handling aids, not even a simple sack cart! He had to ask for help unloading and delivering into our garage. The hand holes in the box made deep marks into my hands, I should have worn gloves. If the delivery was the previous week, I wouldn't have been able to help unload as I had a back problem. Not sure what the driver would have done then, drag it I suppose. The shredder was easy to remove from the box, I undid one end of the box and the shredder just rolled out onto the floor, brilliant! It was easy to assemble too and took less than a minute, not counting having to sort through all the Bosch documentation written in two dozen languages. The Turbine Cutter clearance had been already set at the factory, witnessed by small shreds of aluminium in the cutter. In operation it is very simple; one button for on, one for off and one for reverse. That's it! The shredder is amazingly quiet and you don't need ear defenders. I would wear gloves though. The cutter revolves quite slowly at 40rpm and although it will grab hold of twigs and branches it will not snatch them from your hand fast enough to be a problem. The pusher works well, although I wish the feed hooper was bigger to take the looser material. The waste bin is a convenient size so that you don't have to be forever emptying it, but it is not too heavy to lift and carry to the dumping area. Overall, 5/5 for Tool Store, 4/5 for Fed-Ex and 5/5 for Bosch.
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Posted 2 years ago
Excellent service every time, items delivered next day can’t ask for more.
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Posted 2 years ago
Great price, speedy delivery, what more could you ask for? Will use again
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Posted 2 years ago
Excellent
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Posted 2 years ago
Bought a present for Christmas. A very quick delivery. Product as advertised. Will return to A. Wadkins
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Posted 2 years ago
Purchased a LEDLENSER head torch. This item was competitively priced on an easy site to navigate. The light was delivered quickly in good packaging. A most satisfactory transaction with no hitches.
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Posted 2 years ago
Polite and helpful on the phone. The bench saw arrived as stated the next morning. I have used the saw and I can say I am really pleased with it.
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Posted 2 years ago
Well…….asking for a review is a bit premature, hence the loss of a star. I can’t fault the purchase and delivery. The price of my Bosch shredder was competitive too. However, I haven’t got it out of the box yet, so can’t review the product……it’s my husband’s Christmas present to me. Hopefully it will be as good as the product reviewing sites says it is.
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Posted 2 years ago
Thank you, order received yesterday
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Posted 2 years ago
Excellent price and service, will definitely use again
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Posted 2 years ago
Fantastic service, next day delivery and very happy with our Bosch shredder
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Posted 2 years ago
Very good. Toolstore had what I wanted and after a good bit of browsing and cost comparison, the best price too. I will be coming back here im sure.
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Posted 2 years ago
Great price, great service. Exactly as promised. Can't ask for more than that. Thank you.
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Posted 2 years ago
First class. Very quick and helpful on the phone. Good prices, next day courier. What more can you ask for?
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Posted 2 years ago
This was a fast and easy purchase my space heater works fantastically and was delivered the next day looking forward to using this company again.
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Posted 2 years ago
Easy to order, item arrived exactly when said it would.
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Posted 2 years ago
I bought on line and was the best price around and could not believe it arrived the next day. Great service.
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Posted 2 years ago
Great service
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Posted 2 years ago
Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews