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Alan Wadkins Tool Store Reviews

4.9 Rating 4,911 Reviews
97 %
of reviewers recommend Alan Wadkins Tool Store
4.9
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Alan Wadkins Tool Store 5 star review on 17th May 2025
David Grice
Alan Wadkins Tool Store 5 star review on 8th May 2025
Alexander C Pownall
Alan Wadkins Tool Store 5 star review on 1st May 2025
Andrew Thompson-Smith
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 27th July 2024
Adam Baron
Alan Wadkins Tool Store 2 star review on 18th July 2024
Jason Lau
32
Anonymous
Anonymous  // 01/01/2019
Bought a Bosch shredder. Delivered very quickly and the price was the best in the marketplace. Very happy customer.
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Posted 2 years ago
Awesome,free delivery next day WOW.. Thanks
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Posted 2 years ago
Excellent customer experience, great pricing and will hopefully use again in the future for the tool purchases, fast delivery, very happy customer!
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Posted 2 years ago
Good price, fast delivery
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Posted 2 years ago
Very prompt delivery, items well packaged, couldn't ask for more, and good communication from Alan Wadkins and their courier.
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Posted 2 years ago
Great service from the team placed an order for grease hoses and it was dispatched same day
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Posted 2 years ago
Excellent service from Alan Watkins tool store , bought an LED Lenser head light, best price on the Internet, Delivered next day.
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Posted 2 years ago
Really happy with the price and the speed of delivery. Regular updates on the order was appreciated as I don’t like to be left guessing after spending decent money on a tool. Overall I’m really happy and will definitely use again.
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Posted 2 years ago
Promptly dispatched and arrived before Christmas - thank you.
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Posted 2 years ago
Excellent service. Job done!
Alan Wadkins Tool Store 5 star review on 21st December 2022
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Posted 2 years ago
Absolutely 1st class service, product knowledge by telephone, and delivery! Purchased ledlenser H7R for Xmas present so cant comment on product yet. However, so very pleased at excellent service from small family business. Delivered NEXT DAY, as stated which is unknown in current times. Thank you so much !!
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Posted 2 years ago
Excellent service and very quick delivery
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Posted 2 years ago
All delivered on time as promised. I will definitely be using AWTS in the future.
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Posted 2 years ago
Great price, product as described. Really helpful when delivery was delayed due to strikes...would definitely use them again.
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Posted 2 years ago
Great delivery and price!
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Posted 2 years ago
Astonishingly fast delivery, given the state of the delivery market. Cracking price on the Dremel kit, well packaged. Not tried the tool yet (it's a present) but given of the service so far, I'm sure it will live up to the reviews it's had. We'll done Alan Wadkins, I intend buying again.
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Posted 2 years ago
I bought a Dremel multitool. I had planned to buy this at my local Screwfix, but they were out of stock. So I looked for it elsewhere and actually found it cheaper at Alan Wadkins. The online data did not show the dimensions of the box or the weight of this kit, but since I was planning to take it for my son in Australia I telephoned their office to see if they could help. The Salesman very kindly took the time to contact his warehouse and later came back to me with the information that I needed. The package came the next day as promised. I would definitely use this company again.
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Posted 2 years ago
Item dispatched and received promptly, minor hitch with 1 (out of 146) pieces, quick phone call to Martin, working replacement part arrived within 48 hrs... great service and good people.
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Posted 2 years ago
Excellent service - product was really well priced and was dispatched on the same day. It arrived within 24 hours and was really well packaged. 10/10
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Posted 2 years ago
Good value and great service as always. Fast delivery.
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Posted 2 years ago
Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews