Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,911 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Excellent trader selling a quality product at a very competitive price. Also 2 day super speedy delivery”

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Posted 3 years ago

“the website was efficient and user friendly however as the request to write a review was received before the goods have arrived I cannot comment further. All the other questions on the review request are superflous as the purchase was made via the internet and involved no interaction with the company.”

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Posted 3 years ago

“great bit of kit - next day delivery - great example to set other retailers”

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Posted 3 years ago

“Very good price and service.”

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Posted 3 years ago

“Ordered a drill sharpener and it arrived the very next day. Unfortunately it was faulty so I rang them and the faulty one was collected and a new one delivered the very next day. All I can say is outstanding customer support and service. I would definitely buy from Alan Wadkins again.”

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Posted 3 years ago

“A great deal on the tool of my choice. Rapid delivery, easily financed & well packaged. I'll keep this as a fantastic company to deal with.”

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Posted 3 years ago

“Very good quick service”

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Posted 3 years ago

“Good prices - service & quick delivery”

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Posted 3 years ago

“Excellent service, products delivered next day as promised. Competitive pricing as well as good stock. The “go to place” for Dremel tools.”

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Posted 3 years ago

“Fast delivery, well packaged and although I’ve not used the goods they look very professional and will be a wonderful Christmas present for my husband! Also very competitive price”

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Posted 3 years ago

“Have ordered from these guys before and every time they fail to disappoint. Super fast delivery excellant service.”

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Posted 3 years ago

“Great advise on tool choice/purchase. Very rapid and convenient delivery. Highly recomended professional service (and cheaper than Skrefix to boot).”

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Posted 3 years ago

“Fast delivery and helpful staff”

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Posted 3 years ago

“Service and delivery was excellent as always.”

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Posted 3 years ago

“Great service, great price and very quick free delivery. What more could you ask for. Thank you.”

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Posted 3 years ago

“Bought for husband so don't know how it works great delivery and packaging was excellent”

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Posted 3 years ago

“Excellent website. The Dremel Jigsaw was very good value and it was promptly delivered.”

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Posted 3 years ago

“Very friendly Very helpful Delivery fantastic”

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Posted 3 years ago

“Do not buy Milwaukee tools and do not buy from here. Bought a brand new Milwaukee M18FNCS18GS-202X 18v Cordless Fuel Narrow Crown Stapler and the orange rubber tip has worn out after a few hundred staples. The tip cannot be bought for this tool in the UK and the Crown Stapler has to be sent to back Milwaukee to have it replaced. Have you ever heard such tosh as that. Wish I had just stuck to Makita. So the tool is useless without the tip and must be sent back to be fixed. Alan Wadkins Ltd Toolstore are not interested in helping with this tool which is only 4 weeks old and keep saying to return it to a Milwaukee service depot to be repaired for a rubber tip. Steer clear of this crowd and spend your money at Screwfix or Toolstation at least they would help you..”

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Posted 3 years ago

Hi We have advised you Milwaukee will collect the tool directly from you if you arrange the collection through your Milwaukee tool account. This saves both time for yourself and us as they pick the tool up directly from you and deliver the item back to you. Milwaukee have 2 service agents in the country that all repairs go to for this service. We don`t control if Milwaukee have the spare parts available I'm afraid and also what we carry as replacement for tool that we stock. We have also advised you can return the item to us for this procedure to take place too. Regards Martin

Posted 3 years ago

“Great service, fast delivery and fab products.”

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Posted 3 years ago

Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews