Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,325 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Excellent service delivered on time, will definitely be using again.”

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Posted 2 years ago

“Not very happy about the item purchased. The box in which it arrived was apparently opened several time, very used, torn down. On the item itself there were visible scratches and marks of use. Instead of resonable explanation from the seller I received only answer that the stuff they sell is brand new. Honest explanation would be nicer...”

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Posted 2 years ago

Hi Jan You now only leave as negative review having purchased the item over 7 weeks ago. You also didn`t mention anything 3 weeks ago to us when you emailed asking for a copy invoice? All our items we sell are brand new products. We will tape use clear tape around the edge of boxes to ensure the parcel contains arrive still in the box provide. Regards Martin

Posted 2 years ago

“excellent service throughout, quality of the product is amazing and has got me out of trouble with small jobs i couldnt do without this tool”

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Posted 2 years ago

“Great items and a great transaction, I will buy from again.”

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Posted 2 years ago

“Bought a hozelock 20M auto reel. Delivered promptly. Highly recommend purchasing from them.”

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Posted 2 years ago

“Amazing. Came in a few days. Delivery was perfect. Web site easy to navigate. 10/10”

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Posted 2 years ago

“Great service prompt delivery and my husband says the Makita hedge trimmer is brilliant. Thank you”

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Posted 2 years ago

“Great fast dispatch and delivery, excellent quality item at a good price, would use again.”

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Posted 2 years ago

“My product was not delivered for unknown reasons, I had to return it.”

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Posted 2 years ago

The place you wanted it delivering to didn`t accept it hence the return to sender

Posted 2 years ago

“Easy to order. Good price for hose reel. Delivered very quickly. Would recommend this supplier.”

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Posted 2 years ago

“Delivery was prompt and item exactly as described”

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Posted 2 years ago

“Treated myself to a Festool CTL-SYS and saw Alan Wadkins offered it at the best price. First time purchasing from them and the service met my expectations. Rapid dispatch and kept up to date about the delivery schedule. Would highly recommend them as a company to deal with and will be using them again.”

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Posted 2 years ago

“Very pleased with the efficiency of this company is dispatching my order so promptly. It's just a pity the delivery company delivered it to the wrong address and I had to do quite a bit of detective work to track it down. The auto-retract hose is working fine and it was a quick and easy job to get it up and running. It was a direct replacement for the same product which had been is use for 7 years.”

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Posted 2 years ago

“Initial purchase and dispatch good. If you buy tools from here, make sure you are familiar with the returns policy. In respect of the Dremel I purchased, they simply handover any issues with the tool, to Bosch. This is where their accountability ends. The goods get collected by Fedex and returned to Bosch for inspection / replacement/repair. This is not a quick process. I basically bought a Dremel tool 2 weeks ago, paid in good faith; it failed 5 mins into using it for the first time and has still not been resolved. For that reason, Alan Wadkins gets a lesser review. Returns process poor”

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Posted 2 years ago

“Excellent choice and great delivery. (Ledlenser head torch)”

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Posted 2 years ago

“Quick and efficient delivery completely satisfied”

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Posted 2 years ago

“Great service, great choice of equipment, easy to purchase & fast delivery.”

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Posted 2 years ago

“Emailed with request, supported and directed in the right track item purchased and delivered very quickly. First class service”

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Posted 2 years ago

“Faultless from AW perspective and as far as design and capacity is concerded of the Makita 80v strimmer, it is very impressive. Have one of the simple oregon aluminium heads with the thick 4mm(?) cut lengths stuck in & my previous Husqvarna 36v machine was pathetic (cutting out too much all the time). But this Makita one has all the umph needed as well as an automatic speed regulator that senses (from the resistance) how much power/speed is required. AW was 10% cheaper than anyone else. (Many thanks)”

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Posted 2 years ago

“Cheapest place to buy what I needed. Prompt delivery. Very happy with the service.”

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Posted 2 years ago

Alan Wadkins Tool Store is rated 4.9 based on 5,325 reviews