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Alan Wadkins Tool Store Reviews

4.9 Rating 4,911 Reviews
97 %
of reviewers recommend Alan Wadkins Tool Store
4.9
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025
David Grice
Alan Wadkins Tool Store 5 star review on 8th May 2025
Alexander C Pownall
Alan Wadkins Tool Store 5 star review on 1st May 2025
Andrew Thompson-Smith
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 27th July 2024
Adam Baron
Alan Wadkins Tool Store 2 star review on 18th July 2024
Jason Lau
32
Anonymous
Anonymous  // 01/01/2019
Very happy with price of the product purchase and my order was very promptly dispatched.
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Posted 1 year ago
Very promp and efficient service
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Posted 1 year ago
Very good, thanks
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Posted 1 year ago
Alan Wadkins Tool Store was great and easy to deal with the only thing in my opinion which to change is the delivery side. I was charged £18 because my parcel was a two-person lift but it was delivered by only one person as it's only 15Kg. Please look at the attached photos of the delivered parcel, not great really but thank you for all your help, Paul
Alan Wadkins Tool Store 5 star review on 11th December 2023 Alan Wadkins Tool Store 5 star review on 11th December 2023 Alan Wadkins Tool Store 5 star review on 11th December 2023
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Posted 1 year ago
Hi Paul Thanks for leaving the review having looked at what you ordered from us. We don`t charge a delivery fee for a 2 man lift. The order with us was for a mitre saw not a leg stand as per the pictures attached as was delivered free as the order was over £75.00. You must have purchased the leg stand from another company. Regards Martin
Posted 1 year ago
Great service and communication, fast dispatch and delivery
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Posted 1 year ago
Excellent quality and great price
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Posted 1 year ago
Great service, great products, will definitely buy again.
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Posted 1 year ago
I ordered a festool unit for a domino. The price was good and came in good time. I had no email or communication to say the order was accepted or delivery information. I had to call the company to confirm the order was live etc. They were helpfull when I called but was a pain to have to do and time consuming. Get your communication right guys.
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Posted 1 year ago
Hi The order confirmation was delivered for the order to the email address you provided and delivered to you at 9.07pm on the 1st Decemeber. Have you looked in your junk box maybe as your system may have blocked the email from coming through?
Posted 1 year ago
good service at a competitive price
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Posted 1 year ago
Had what I was looking for, a good price and quick delivery as well.
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Posted 1 year ago
Bought the Makita cordless chainsaw for the smaller jobs around our farm. Amazed how quickly it arrived, looks well made. Hope to give it plenty of work when it stops raining.
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Posted 1 year ago
Alan Watkins were immensely helpful and responsive, finding part I was looking for and keeping me informed of its availability, calling me back and generally being very helpful. This was for a relatively small and inexpensive purchase, so I really appreciate the customer service. Thank you!
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Posted 1 year ago
Best price on the Internet, good communication regarding postage, very pleased with my Makita nibbler, goes through 1mm steel like a knife through butter.
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Posted 1 year ago
Good helpful service
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Posted 1 year ago
Good services, great tool and delivery on time, we are very happy.
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Posted 1 year ago
Effecent service deliverd on time
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Posted 1 year ago
Really fast delivery, we'll packaged
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Posted 1 year ago
Property delivery and best price on the Internet
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Posted 1 year ago
Absolutely fantastic service! I ordered and was kept up to date and it arrived next day. I cant fault them!
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Posted 1 year ago
Quick and safe, I will definitely recommend this website for my family and friends
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Posted 1 year ago
Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews