Alan Wadkins Tool Store Reviews

4.9 Rating 4,911 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Prompt delivery, excellent range of quality products and competitive pricing”

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Posted 3 months ago

“My item not only came next day but came first thing. Unfortunately my item had some damage ( this was no fault of theirs but caused when the item was originally put together) . I emailed them with my query in which they replied and sorted my query promptly, they then spoke to the manufacturer of my item and showed them my photos of the fault, then sorted a collection and then a replacement.”

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Posted 3 months ago

“Super helpful, quick delivery - perfect service! Will be back!”

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Posted 3 months ago

“Item was as described. Arrived quickly. Many thanks”

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Posted 3 months ago

“The item I wanted at the price I wanted to pay, delivered fast, what more can I say apart from excellent.”

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Posted 3 months ago

“Excellent service. Answered queries very promptly. Very efficient delivery. I am unable to comment on product as it is still in the box.”

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Posted 3 months ago

“Very fast and efficient service with a quality product delivered on time.”

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Posted 3 months ago

“Wish I had found Alan Wadkins website a lot sooner. I bought a Makita extending pole 18v hedge trimmer at a very competitive price. The online transaction was easy, the advised delivery timescale was met using a well known reputable courier. I am very happy and highly recommend Alan Wadkins as an online supplier.”

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Posted 3 months ago

“We experienced an issue with ordering - our credit card details were declined, with no reason known to us. We phoned Alan Wadkins and the customer service and help was exemplary, sorting the issue calmly and quickly. It was an address mismatch, as it happened. The sale went through and our product arrived efficiently 2 days later. Delighted. The price was very good too! So we will definitely be using Alan Wadkins again - and totally recommend them to you all.”

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Posted 3 months ago

“Nothing outstanding EXCEPT THE PRICE!! Very nice service, fast delivery and did I mention the price! Best price I could find by miles. Delivered quickly by courier and such a good price!! No need for words,didn't h\ave to contact customer service, ordered and paid for on line all very satisfactory and such a good PRICE! JC”

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Posted 3 months ago

“Excellent service and product.”

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Posted 3 months ago

“A Multitude of choices, joyfully delivered, What a company, punctual, diligent, the best of the best, phil.”

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Posted 3 months ago

“First time I used this store. Purchased Dewalt Leaf Blower. Really great price and super quick free delivery. Highly recommended”

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Posted 3 months ago

“They have done what a professional company should do " good job "”

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Posted 3 months ago

“Excellent service and price”

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Posted 3 months ago

“Purchased Festool Accessories - fast delivery, excellent range of products - great Service !”

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Posted 3 months ago

“Cannot fault the service provided by this company”

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Posted 3 months ago

“Old established company over 70 years experience, wide range of goods with competitive pricing. Very professional and elegant online facility.”

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Posted 3 months ago

“This is the first time I have dealt with Alan Wadkins Tool Store. Their communication is spot on. I had ordered a hozelhock 2 in 1 composting rotating bin. I was told when it was despatched and the method of delivery. The emails were clear and friendly. I will definitely order from this company again.”

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Posted 3 months ago

“Very good price and quick delivery will use again”

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Posted 3 months ago

Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews