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Alan Wadkins Tool Store Reviews

4.9 Rating 5,051 Reviews
97 %
of reviewers recommend Alan Wadkins Tool Store
4.9
Based on 5,051 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Alan Wadkins Tool Store 5 star review on 17th May 2025
David Grice
Alan Wadkins Tool Store 5 star review on 8th May 2025
Alexander C Pownall
Alan Wadkins Tool Store 5 star review on 1st May 2025
Andrew Thompson-Smith
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 27th July 2024
Adam Baron
Alan Wadkins Tool Store 2 star review on 18th July 2024
Jason Lau
32
Anonymous
Anonymous  // 01/01/2019
Prompt delivery - all good.
Helpful Report
Posted 5 years ago
First time I have ordered from them and it was perfect. Great customer service and I had to call about a problem I was having. Not their fault - problem was my end. Very helpful. Offering great prices on goods and delivered next day.
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Posted 5 years ago
Great service with great prices
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Posted 5 years ago
Top quality goods at great prices... next day delivery means the next day. Fantastic and can’t fault you. Thank you T
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Posted 5 years ago
Very professional company and a pleasure to do business with
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Posted 5 years ago
Ordered a Bosch garden shredder at lunchtime. Purchase was processed and item dispatched that afternoon. Arrived lunchtime the following day. Whole process was easy and went perfectly.
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Posted 5 years ago
I would have given 5 stars if the delivery would have been timed even am or pm not just next day up to 23.59 pm
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Posted 5 years ago
Hi Keith Many thanks for the review. I'm afraid the courier used for the delivery of your parcel don`t offer this service , they only state delivery will be between 8-6pm. We do use other couriers which offer this service for future reference but only for smaller items unlike the item purchased. Many thanks Martin
Posted 5 years ago
Very good price, very quick dispatch, very happy with products. No need to change anything!
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Posted 5 years ago
Excellent service delivery amazing would definitely recommend
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Posted 5 years ago
Excellent Service with very quick delivery would deal with again!.
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Posted 5 years ago
I ordered the item at the beginning of the weekend , so I did not expect it to be processed until the next working day (Monday) In fact the item arrived Tuesday . This is excellent service both by you and the carrier . The item , a Bosch AXT 25 TC wood shredder works brilliantly well , was assembled in seconds . Please pass on my thanks and appreciation to all concerned I have had in my possession for some time a Bosch AMW 10 multi-tool power unit . Is it possible to obtain any of the compatible tools ? Once again , many thanks Neil Howker rned
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Posted 5 years ago
Excellent service and super quick. Item received within a couple of days of ordering. Very pleased.
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Posted 5 years ago
Top tools at a very good price. First class service as well. Thank you.
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Posted 5 years ago
Delivered very quickly and without any issue Thanks
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Posted 5 years ago
Customer support was excellent and the staff were very understanding.very professional. Keep it up.
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Posted 5 years ago
Excellent service - rapid processing of order, despatch and use of a reliable courier service (FedEx) at the best UK price.
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Posted 5 years ago
A very helpful firm to work with. There were a few hiccups in the delivery of our Bosch AXT 23 TC shredder but the firm made correction easy. The first problem was that the bank would not accept our card payment. we used another card which was ccepted, by which time the first payment had been cleared. The extra payment was refunded immediately. The second hiccup was Fedex could not get an answer from us to deliver the item so drove off whil we were in the house. I was just phoning to rearrange delivery when the Fedex van returned on his way back to see if we were in. He was most helpful - we are an elderly couple and he was overly concerned to ensure the shredder was left wher convenient. So 5 stars to both Alan Wadkins and Fedex. I'm a little disappointed in the shredder - prhaps I expected too much. Woody twigs are still quite ;one = 4" or 5" inches, and fibrous material tends to jam. I use the secateurs more than I had hoped, but having the shredder is better thn not having it.
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Posted 5 years ago
Excellent service. Order was processes efficiently and delivered promptly. Couldn't ask for anything more. Would definitely use again. Thank you.
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Posted 5 years ago
1st class service from ordering to delivery
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Posted 5 years ago
Ordered late one day. Delivered early next day. Faultless
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Posted 5 years ago
Alan Wadkins Tool Store is rated 4.9 based on 5,051 reviews