Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,719 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,719 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Good experience received my order in 2 days”

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Posted 8 months ago

“Great item great service great delivery Will deffo use again”

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Posted 8 months ago

“Great service. Really good price and super fast delivery. Will use again.”

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Posted 8 months ago

“Very good price, built my own Milwaukee Hatchet kit up, 2 bats and charger, free fast post, will definitely use again.”

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Posted 8 months ago

“Fantastic service great delivery aswell 👍”

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Posted 8 months ago

“Efficient service”

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Posted 8 months ago

“Great price with delivery and delivered quickly”

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Posted 8 months ago

“Good range of products at great prices. Delivery was quick. Would recommend as a reliable company.”

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Posted 8 months ago

“Very Impressed. Ordered online last Sunday and received order on Tuesday morning.”

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Posted 8 months ago

“Competitive prices keeps rewarding orders, deliveries have been on time as stated.”

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Posted 8 months ago

“The tools I ordered were just what was required and at a competitive price. The star rating has been reduced due to poor delivery experience. My issue was the FedEx delivery service, which ToolStore Alan Wadkins Ltd is not directly responsible for only as a selected courier service. Be aware that FedEx will issue a delivery time slot, but the drivers are not operating according to this system's notification (they do not work to time allocations). In my case, FedEx also claimed I was not in when they attempted to deliver - whereas I was vigilantly looking out for them (as they had not met the time slot I was given) and no card through the door. Subsequent communication on redelivery was contradicted by pickup times and then redelivery slots... I would purchase from ToolStore Alan Wadkins Ltd, but with the request that my item is not sent via FedEx.”

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Posted 8 months ago

“Wonderful selection of high tech tools from leading manufacturers, quickly delivered, arrived very well packaged, top marks for a great company. Mr p.r.”

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Posted 8 months ago

“Good quality tools , quick delivery”

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Posted 8 months ago

“My Makita Blower was supplied very quickly in a brown box without instructions or in a Makita box. However this was not a problem as I was able to download the instructions and it saved me getting rid of the Makita packaging. Just wished I had known in advance. Would definitely use again.”

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Posted 9 months ago

“Great price, only retailer to have the product in stock. Arrived 24 hrs ahead of schedule. What is there nor to like?”

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Posted 9 months ago

“Very satisfied with the product ordered (Milwaukee forge 12 ah battery) and the customer service. I ordered the battery on a Thursday therefore delivery date was due to be Friday as Saturday and Sunday costs an extra charge. I received an apology email rich said my order is bound to be late due to an issue with the courier and transport, after politely explaining that I needed the battery urgently, one of the workers was kind enough to upgrade my delivery to Saturday free of charge, very satisfied and please. Will purchase again!”

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Posted 9 months ago

“Alan Wadkins provide excellent products (a huge range of brands) at affordable and competitive prices! Efficient and timely delivery too! 👏🏼👏🏼👏🏼 Will buy again 👍”

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Posted 9 months ago

“Great service, good products”

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Posted 9 months ago

“Good website! Good service!!!”

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Posted 9 months ago

“First class delivery of our Makita batteries and charger. Came within 2 days on free delivery. Best price I could find. Niceic registered electrical contractor in Swanley Kent”

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Posted 9 months ago

Alan Wadkins Tool Store is rated 4.9 based on 4,719 reviews